Drain Com

Rating: 5 out of 5

Drain Com reviews (874)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Sep 2016

    Replacement of sewer line

    I can't say enough good things about DrainCom. It was definitely not good news to find out that the sewer line in our 130-year-old house had to be replaced because it was partially collapsed. But Toni patiently explained what needed to be done and answered all my questions. He was great at keeping in touch with me as the work progressed. He had a crew start work immediately on the weekend and they were always there when they said they would be. Toni did all he could to minimize the cost of the discovery that our property extended beyond the fence line at the back (the city sewer line runs down a rear alley) and what seemed like the connection with the city service towards the rear of our property actually was not. I went with the strong reviews on Homestars to find DrainCom and I'm so glad I did. I would recommend this company to anyone.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from Jingtao Hu
    Rating: 5 out of 5
    Review left on 9 Sep 2016

    Unclog the sink

    Alex came soon after he called me in the morning. Helping me to unclog the sink jemed by the watermelon sinks. Alex's service is the best, he cleaned the cabinet after his tasks and tested to make sure everything is good before he left

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from Krishna Kondath
    Rating: 5 out of 5
    Review left on 8 Sep 2016

    Kitchen Faucet Replacement

    Yuriy was replacing the faucet when he realized that the cold water line could not be connected since the piping was a little shorter. He explained the right way (with warranty) and also the shortcut for making the faucet work. We choose the more expensive right way and he completed the work within 2 hrs which included welding and extending the piping.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Sep 2016

    Excellent Service: fixed previous contractor's mess

    We had a very pleasant Ukranian plumber complete a difficult job effectively and efficiently. Our last contractor did a bathroom installation that was full of problems, including multiple leaks from the bathtub into the bedroom below it. We decided to get a second opinion from a professional plumbing company to see if they could fix it. I'm glad we called DrainCom, our plumber was able to diagnose the problem quickly, despite a big mess of awkward plumbing and sprayfoam left by the previous contractor, and he was able to make multiple corrections to fix the problem. These included proper sealing of the drain, installing a new overflow drain, putting in an access panel that should have been there to begin with, and sealing everything appropriately. It was a great job, and I would only visit DrainCom from now on for any issues I have related to plumbing.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Sep 2016

    Waterproofing entire basement and sump pump replacement

    I called several companies to get quotes for repair of my sump pump and waterproofing of my basement after several weeks of water pooling in the basement even though it hadn't rained for days before. A few people came out, but one of the only ones to actually take a look at the sump pump and try to see if it was repairable before telling me it needed to be replaced was Tony from Draincom. They run a well oiled machine of a company. From the initial phone call to having an assessor come out to getting the work completed to applying for the city sump pump subsidy, it was all seamless and didn't require much interruption in my schedule. I received several quotes, ranging from $7000-11, 000 and I'm glad I went with Draincom and Tony as they were competitive in their pricing and their work was great. In the pricing, they were able to waterproof my entire basement (approx 750 sqft), install a heavy duty sump pump, and install a new floor drain. They even so kindly cleaned up the area around the window well to see if that might be a source of water entry and left the place cleaner than how they found it.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Sep 2016

    Installed hose bip

    Called Draincom for assistance installing a hose bib, Valentyn Borysevych installed it, very professional, friendly and helpful, gave me some tips as well in my house for plumbing, this company is my go to for sure.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Sep 2016

    Kitchen sink issues...

    I needed a faucet in my kitchen sink re-installed. Alex from Drain Com was assigned to this job. He was prompt, professional and provided excellent workmanship... I highly recommend this company and Alex!!

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from Tina Potts
    Rating: 5 out of 5
    Review left on 30 Aug 2016

    replaced toilet & sink

    As part of a larger bathroom renovation, we needed a toilet moved from one floor to another and a vanity disconnected. Draincom provided professional service from the beginning: someone was there to answer my call and set up an appointment for a free estimate. Our plumber, Val B., arrived on time for the quote and for the job a few days later. He worked efficiently and was easy to communicate with -- and he was also kind enough to correct a separate problem with our shower. (It was a minor issue, but still, he could have charged extra for this but didn't.) Our strongest recommendation is probably in the fact that when we wanted to have our new toilet and sink installed, we called Draincom again and asked for Val. Again he showed up right on time, worked efficiently, cleaned up the work area afterwards, and charged a very fair price. If we have other plumbing needs in the future, Draincom will be at the top of my list!

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Aug 2016

    Water main shut off replacement

    Draincom replacement my water main shut off, which was leaking, with a new ball valve shut off. The new valve works perfectly and the work was performed relatively quickly. I called around to a number of places before choosing Draincom and their price for this was competitive. One thing I particularly liked was that Yuri asked me to call the city about 15 minutes before he was done to get the curb stop (outside shut-off) turned back on. This minimized the amount of time the water was off for, which was much appreciated. The only negative I can say is that he arrived about 20min after the original scheduled time - but called me within the original window to let me know.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Aug 2016

    backwater valve

    I used the company to install a backwater valve on my property - the work was done well, with no problems passing city inspection. All was cleaned up before they left.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
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