Drain Com reviews (876)

We called DrainCom based on a referral from a neighbour. Slava came by and quoted the work for a back flow valve. He was on time, professional and was helpful in that he also pointed out we were missing a drain. Something my husband and I never realized was missing. Clearly this was important to have so we included it in the scope of the project. He was also accommodating in that he matched a competitors quote. We booked the job and they were able to start one week later. Oleg and his partner were very professional and respectful of our home. They completed the work fast and cleaned up their mess, and boy was it messy! We were also very pleased that they made clean cuts in the broken tiles making it easy for us to replace. 2 days later Levgenii came to complete a drain clean out. He was thorough and clean. He showed me the cleaned out drain with the camera when he was complete and also located our main stack as I had mentioned that we didn't know where it was. This was extremely helpful for us as we are considering a bathroom renovation in the basement and we would have likely needed to make holes everywhere to find it. All in all, we were extremely satisfied with the job and would definitely use them again for any future needs. Thanks guys!

Draincom installed a secondary Liberty sump pump for us as a preventative water disasster meaasure. This week when my husband was checking on things as it was pouring outside, he managed to unconnecst things, DrainCom came promptly and spent over forty minutes fixing things. There was no cost to us for this follow-up visit although my husband caused the damaged. The supervisor was very respectable and polite to deal with. This was our second successful project with DrainCom.

We had 2 floods into the basement apartment in 3 weeks, Draincom responded to my call 1st thing in the morning to get the drain scoped and provide a solution. Next day staff where on site to provide an enlarged drain to manage the increased rain flow. I appreciated their quick response, professionalism and accommodating my emergency.

We called Draincom on a referral from a good friend and couldn't be happier. We needed about 80 linear feet of exterior area excavated in order to do the job, half of which required the Draincom crew to remove a 6" concrete slab. We were very happy with their quick, clean and efficient work. Their crew worked hard and we're very friendly and polite. A couple of weeks after they completed the job... our landscapers were doing some digging and ripped the waterproof membrane in a number of places... Draincom came back the day after we called them and repaired it all for FREE!!! Great customer service and they really deserve their referrals. Speak with Slava and Ievgenii. They are true to their prices and estimated time lines. Thanks!

Carl came out to take a look at my disastrous sump pump set up, and made some recommendations on how to improve the whole system. I had already bought a battery and needed a back up system that could use the existing battery. Ievgenii arrived a few days later and did a really fantastic job - he replaced and improved the piping, moved the sink, and installed a new sump pump with battery back up. He hooked it all up to my existing battery, with no fuss. He was friendly, quick and tidy, and had good ideas on how to get the best out of my system. I'm now inviting them back to do other plumbing work for me.

This company does not take your money until the work that was contracted for is completed, successful and tested in time. Both Slava and Stewart were extremely diligent in finding out our leaking basement problems and endeavoured to correct the issue. Our water problem was not straight forward, but they would not give up until they had fixed it. They were professional, polite, and persevered to the extreme. Thanks again, Cathy and Bill

Carl was very professional and competitive with his quote. The crew worked extremely hard and were very professional throughout their work as well. I highly recommend Draincom for their service and competitive costs. A+

Hi just wanted to say that I had a really good experience with Draincom Levgenil Kushmarak, Boris and Alex and Lonia all were very respectful and worked diligently getting our install done. A lot of companies don't respect your home and these guys laid down cloths and worked very neat and tidy. Very impressed!

My husband and I woke up to a really bad stench in the house. We checked the basement and found out that the water in the sewer/drainage was backing up when we use the kitchen sink. I called Draincom for this emergency and they immediately responded to our call. Rob M did an amazingly perfect job in fixing the issue. He constantly guided.me and my husband with the procedure that he was doing. It was mess free too. He had a drop cloth with him, and some plastic booties. He made it 101% sure that everything was taken cared.of and that he would leave our house worry free. He was honest and very polite. He and his company are worth recommending. No need to look for any other plumbing serive elsewhere.

I called DrainCom and they quickly responded to my home crisis. They sent out a great plumber, Les, who fixed the problem immediately and made it easy for me to ask the questions I had to better understand what created the water problem. Thanks to Les and Drain Com.