Drain Com

Rating: 5 out of 5

Drain Com reviews (874)

  • Review from Richard From Toronto
    Rating: 5 out of 5
    Review left on 29 May 2014

    Basement Waterproofing

    I had a problem with groundwater seeping UP from the ground into my basement mudroom during extra heavy and prolonged rains. Conversely, a day or 2 after the rains stopped, the water would recede back from where it came. I called a few companies to take a look and they recommended I excavate around the OUTSIDE of the house, at great expense and much damage to my patio and landscaping. I was very skeptical of their advise and exorbitant quotes that I decided to call another company for a 3rd and final opinion; I called DrainCom last week for a free estimate and they sent over an estimator ASAP. I told the estimator, Carl, my story and experience, and he told me the problem I am experiencing is common, easy to rectify, and not very costly. He patiently and professionally explained the cause and how to rectify the problem from the INSIDE at a fraction of the cost I was quoted from the others and with much less damage, mess and time. I decided to choose DrainCom. The 2 drainage specialists (Peter & his partner) came yesterday (on time and eager to get started). They were nothing short of exceptionally professional and hard working, explaining the various steps of the work that needed to be done. Peter made me feel comfortable and assured the problem will be fixed properly and I could sleep without worrying about when the next BIG storm hits. The 25 year warranty made me feel much safer as well!!! Great Work DrainCom!!

    Answer from pro:

    Thank You for your review!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 May 2014

    Plumbing

    I had severe blockage in my washroom drian .I got quote from several compnay. Drianworks rates were reasonable. They were very effecient and resolved my plumbing issue quickly. I would definetly recommend them.

    Answer from pro:

    Thank you Faraz! At DrainCom we aim to please! we are happy to hear that you are satisfied with the services we provided and we wish you all the best!

    Reply created 30 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 May 2014

    Basement Waterproofing, piping

    I got 5 quotes to waterproof my basement and to do some re-routing of my pipes connecting out to the street. Their quote was in the middle. I chose them because the rep was sincere and gave me confidence they knew what they were doing. They came when they said they would, a crew of 3, who were friendly and hard working, did excellent work and especially cleaned up after themselves (very few contractors do that). They kept me informed. I've had them back for other minor stuff and they have done a fantastic job. I recommended them to my sister and she was very happy with their work too. Very highly recommend them.

    Answer from pro:

    Hi Lynne, we thank you for taking the time to share your positive experience with our company. We are very pleased to hear that you received excellent customer service. We thank you for recommending DrainCom to your family and we thank you for your business.

    Reply created 30 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 May 2014

    Install backwater valve and remove old clay trap

    DrainCom is the best company I have ever dealt with.They are very efficient and knowledgeable. I am very happy with their services. They provided me all the information I need and did the job as they promised. They even provided me a 25 years warranty certificate! Thank you Corey, Ievgenii, Slava and the crew for the excellent work!

    Answer from pro:

    Thank you so much for your kind words! I will make sure all the technicians hear your review! It was a pleasure doing business with you as well Zoe!

    Reply created 30 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 May 2014

    Service

    Les was the plumber/technician at hand, he was on time and compassionate to the our problem. He was able to resolve our drainage problem. Very professional and personable service. I would recommend him to anyone and everyone.

    Answer from pro:

    Thank you Emmanuel. At DrainCom we have the highest regard for customer satisfaction and we truly value your business and appreciate that you trust us with all your Plumbing needs!

    Reply created 12 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 May 2014

    wet basement

    Draincom is a reliable company for the service they provided. We had several leakage in the basement and they fixed it properly and provide warranty as well. The supervisors and worker are excellent and friendly people.

    Answer from pro:

    Thank you for the kind words Mr Yeung! We are so glad to hear that you are satisfied with the job done.

    Reply created 9 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2014

    Basement Waterproof

    I want to thank Slava and his team - for fixing our basement water leak. We were very impressed and grateful for their professionalism, very hard work, and courtesy while being here. They completed work fast and cleanly, as was promised. Despite all the work they did, there never was mess in the house - which was great. We have already recommended Draincom to our friends. Thank you for our new dry basement!

    Answer from pro:

    Thank you for the kind words Mohammed! I will ensure Slava and his team know just how happy you are with the work that they did. They definitely take pride in their work.

    Reply created 9 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2014

    Pluming

    I had 3 pluming problems in 3 different Bathrooms in my house between liking and no hot water in shower however Les came on the right time and fixed all the problems very professionally and the amazing thing he did in much less time and definitely i will use this com. again and ask for Les

    Answer from pro:

    Hello Ossama, We thank you for sharing your experience with Draincom. We are very pleased to know that you received great customer service from Leslie and that he was able to assist you with your plumbing problem. Thank you for choosing Draincom.

    Reply created 9 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Apr 2014

    Exterior waterproofing

    Had complete exterior waterproofing done on my older home (built in the 40's) to stop water leaking through our cinder block basement walls. I've waited a few months before writing my review and have has no issues at all since the work was done. Very impressed by DrainCom's service, staff were knowledgeable, friendly and price was lowest quoted. They managed to do the exterior work in less than a week, despite -15 conditions (work was done in March). Also -- free movie tickets!

    Answer from pro:

    Thank you Simon! At DrainCom we aim to please! we are happy to hear that you are satisfied and we wish you all the best!

    Reply created 9 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Apr 2014

    waterproofing, drains

    Carl, Igor and crew were fantabulous! Draincom had the most competitive prices, were fast, efficient and did a fantastic job. I waited a year before posting to be sure that we were satisfied and I am happy to say that everything is perfect! It was a large project (1000+ sq ft of new concrete floor, french drains, new sump, new drains, bigger water pipe from the city supply). When one of the drains was off by a small amount, Carl and Igor came out immediately and moved it. And please remember that the office ladies are stellar!

    Answer from pro:

    Thank you very much! We appreciate the kind words. I will make sure Carl, Igor and crew hear your compliments.

    Reply created 9 May 2014
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