Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2257)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jun 2011

    Severely clogged drain of sink with garbage disposer

    We've known Michale and his crew for nearly eight years. We're heavy users of a kitchen garbage disposer and that seems to have created recurring severe clogs about 20 to 50 feet down the sewage system. This time we replaced the disposer with a high-end unit, which explains the total cost of this service call. Always, WaterWorks has done the job to a "T". Prompt. Neat. Polite.Super competent. And fair pricing. By "fair", I mean "value for the money" - not "cheap".

    Answer from pro:

    Hi Copel Marcus and Family Thank you for your fantastic loyalty over the years. We make sure that each and every service call that we perform is always of the highest quality and we only use top quality parts and as you know we always show up on time. Thank you from all of us here at WaterWorks Plumbing

    Reply created 4 Jul 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jun 2011

    Repair a leaking drain and replace a bathtub shower diverter

    This is the second time I have used the services of WaterWorks Plumbing, and once again I am very satisfied with their service. They arrive when they say they will, and even call you when the plumbing professional is on their way to your home. They arrive with all the necessary parts, give you a fixed price up front before any work begins. This is an outstanding business approach, it means you will never have one of those "this is going to cost more" moments. They are very professional, offer water savings advice and answer any plumbing related questions or concerns. So not only do they perform the work, they act as a plumbing consultant for any future work you may have in mind. This is the only plumbing company I will ever use!

    Answer from pro:

    Hi George, We really appreciate your compliments about our service. It’s always a pleasure to work for you and your family. It is our pleasure to always be there for you. Thank you from us here at WaterWorks Plumbing.

    Reply created 4 Jul 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jun 2011

    Clogged toilet.

    Michael arrived on time and was very pleasant. He diagnosed the problem and installed a new toilet right away. He was extremely courteous and respectful and engerndered a sense of trust. There was no attempt to sell - repair and replace options were presented in easy to understand terms. I would definitely call Waterworks again - although I hope I don't have to!

    Answer from pro:

    Hi Wendy, Thank you very much for doing this review. We also hope you won't needed to call us but in case you do we are always here. It was a real delight meeting you and your mom last night. It would definitely be our pleasure to be of service to you or family and friends. Thank you very much again from us.

    Reply created 22 Jun 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jun 2011

    water and ice maker connection

    Waterwork came in to service our fridge. They were quick on getting the job done. Our company would reconkened waterwork to other companies , I would keep waterwork in mind for my personal needs.

    Answer from pro:

    Hi Brwnoeco Thank you for the review. We are glad we could be there quick and get the job done fast. We look forward to hearing from anyone you recommend to us. We look forward to being your plumbing and drain specialists in the future. Thank you from all of us here at WaterWorks Inc.

    Reply created 4 Jul 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jun 2011

    Water Heater Repair

    Very happy with their service. Fixed my leaking tankless hot water heater - had to order in a new part, kept us updated on the status of the part and took the time to contact the heater manufacturer to ensure that installation of the new part was done correctly. Would recommend!

    Answer from pro:

    Hi M H in Toronto, Thank you for taking the time to share your experience. It was our pleasure to make sure you where updated and as to the status of the parts and serviced professionally. We are very glad we could be of help to you Thank you from us here at WaterWorks Plumbing Inc.

    Reply created 4 Jul 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jun 2011

    Clogged toilet

    Service was great. They were available right away, they were here when they said they would, and took no time at all. Would absolutely recommend them to anyone who needs the job done right.

    Answer from pro:

    Hi Joel, You said it all, and we appreciate that. Thank you for sharing your thoughts about us here on Homestars. Thank you from all of us here at WaterWorks Plumbing Inc.

    Reply created 4 Jul 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jun 2011

    Fix water cartridges on 2 showers,

    I have 2 showers that had faulty water cartridges which limited me from using the shower head. I called around to a lot of places, but WaterWorks was friendly, fast, and they had their service men come out the same day! Just as an aside, I have a dryer that stopped working a week prior because of a misaligned tumbler due to a missing screw, and they were generous enough to take a look at it, find a screw in their truck and fix it for me free of charge! If I ever have another plumbing issue at all I will be sure to call them, they are very friendly and clear about pricing, there were no hidden fees and they were up front straight from the get go. Excellent work.

    Answer from pro:

    Hi Lutifya, Thank you for the kind words. We are glad to know you trusted us with getting the job done right and on time. It was our pleasure to help out with your dryer. One less thing to worry about. Thank you from all of us here at WaterWorks Plumbing Inc.

    Reply created 10 Jun 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jun 2011

    plugged sink and tub

    Lived with the above issue for 2 weeks. Called this company and they came right away. Very pleasant service men to deal with. They found the problem and fixed it and made me a very happy customer!

    Answer from pro:

    Hi Cherlene, Thank you very much for your review and entrusting us to your home to make the necessary repairs. Glad we could get to you as fast as possible. It would be our pleasure to serve you or anyone you refer to us in the future. Thank you from all of us here at WaterWorks Plumbing Inc

    Reply created 10 Jun 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jun 2011

    the project , product and service were all extremely excellent

    I was greeted by two friendly plumbers and they did an excellent job explaining what needed to be done, how it would be done and how much everything would cost. If i ever had a plumbing problem in the future I would not hesitate to contact them again.

    Answer from pro:

    Hi Tim Thank you for the review. Don’t take changes on other companies you can always bet on us we are a sure thing, you can always count on us to deliver reliable high quality results. Thank you from all of us here at WaterWorks Plumbing Inc

    Reply created 10 Jun 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 May 2011

    main shut off valve

    The company arrived promptly. They used booties to protect our flooring. They worked quickly and efficently. They cleaned up after themselves. Their pricing was upfroont and clear. They were willing to patiently discuss the concerns that I was having with my plumbing. I would definitley use them again and recommend them to others:)

    Answer from pro:

    Hi NMissen, So glad you could do a review for us. We really appreciate you taking the time to share this here. It was a pleasure to work for you and your family. You can call on us anytime or if any of your family or friends need a reliable plumbing or drain service repair think of us we would be glad to help out. Thank you from all of us here at WaterWorks Plumbing Inc

    Reply created 10 Jun 2011
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