Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2254)

  • Review from Igor, Thornhill, Ontario
    Rating: 2 out of 5
    Review left on 1 Jun 2026
    Install or repair bathroom fixtures: Repair; Bath, Shower
    Even after sending pictures of the whirpool bathtub shower and explaining the issue they said they will find the leak for around $500 and then estimate the repair work. Well, they couldn't get to the leak even after opening 3 holes in the drywall in my son's closet, they realised too late that their was a panel wall encapsulating the shower's plumbing and wouldn't be able to access it, so they left me with three huge holes uin the drywall and charged me thr $500+ for nothing.

    Answer from pro:

    Thank you Igor Guarisma, you and I collaborated on this project you were very involved with me. This shower system has internal plumbing which we never saw before. Only to discover that the leak is on an internal wall that we would have to break the shower panels to get to.You decided not to proceed, which I agree with. However, I did give you a solution to plug up that shower outlet and hook up a shower on the other side. Which was a great idea.

    Reply edited 2 Jun 2026
  • Review from Ana Maria Anca, North York
    Rating: 5 out of 5
    Review left on 19 May 2026
    Install or repair faucets: Repair faucets; 1 faucet
    Michael installed a new faucet for my kitchen sink. He is a very serious and competent professional . I recommend his company for its expertise and for its efficiency.

    Answer from pro:

    Thank you for 5 stars.

    Reply created 19 May 2026
  • Review from HomeStars user from York, Ontario
    Rating: 5 out of 5
    Review left on 20 Apr 2026
    Water inspections: Semi-detached house

    Answer from pro:

    Thank you for 5 stars.

    Reply created 20 Apr 2026
  • Review from Carlos, North York
    Rating: 5 out of 5
    Review left on 19 Apr 2026
    Water inspections: Townhouse
    Ethan was great, friendly and found a problem I hadn’t even seen!

    Answer from pro:

    Thanks, we are grateful for your business as well.

    Reply created 20 Apr 2026
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