Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2257)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Aug 2010

    Installed new dishwasher, replaced faucet

    I had a great experience with WaterWorks Canada. The operator who scheduled the appointment was kind and professional. Not to mention funny. My plumber George was on time, professional and very clean. I would definitely suggest you ask for him by name if you can. Nice guy, nice job.

    Answer from pro:

    Hi Bobby; We really appreciate your using us and your feedback is valuable to us. It let's everyone know what we stand for in the community. Do not hesitate to call us anytime if you have a question.(LOL) Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 30 Aug 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Aug 2010

    repair faucet

    Called waterworks for service and they were very accomodating to my schedule for service and friendly. They arrived on time as scheduled and fixed the problem in a no time. I would recommend this company and will use them for future plumbing needs.

    Answer from pro:

    Hi Doug; Thanks for the wonderful review. We really appreciate your business and you taking the time to do this review on Homestars. We also appreciate any referrals to your family and friends. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 30 Aug 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Aug 2010

    toilet replacement

    George and another employee (forgot his name)came on time and with a phone call before hand as promised. They presented me with several options and suggestions and in the end I chose to have my toilet completely replaced rather than just repaired. I had heard that the difference in water usage would save money in the long run from certain websites and George confirmed that this was the case. They provided prompt service and I am happy!..which according to their slogan means that I had to pay.....lol.

    Answer from pro:

    Hi Jeremy; We are certainly glad that you are happy because that means in additional to that we also get paid for our work. You made a great decision to take the option to conserve water which is easier on the environment. Not only do we save water but we save energy which is used to clean the water which lowers the carbon footprint. Thank you very much for choosing the best company in the city and allowing us into your home and doing the work. Thank you from all of us at waterworks Plumbing and Drain

    Reply created 30 Aug 2010
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 26 Aug 2010

    Water Meter installation

    I utilised the services of Water Works for the installation of a water meter. George was great, he was prompt and efficient in completing the work and negotiated a better price with me. I really appreciate it when all of our needs are met. Thanks again George.

    Answer from pro:

    Hi Nicole; Thank you taking the time to write these kind words for everyone to share on Homestars. We appreciate the plumbing job you gave us. Please keep us in mind as your plumbing and drain service provider. Thank you from all of us at Waterworks Plumbing and Drain.

    Reply created 27 Aug 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Aug 2010

    Investigating a potential leak behind a wall

    We had a dripping noise coming from behind the wall and we called Water Works to investigate the problem. Michael made it to our house right on time and right away put on shoe covers even though we told him he didn't have to. After a very thorough investigation of the house and all the exposed plumbing, Michael determined, and advised, that the noise was not plumbing related and that it was most likely movement in the vents. We were grateful for Michael's honesty and wouldn't hesitate to call him again when we need plumbing services or to recommend him to our friends and family.

    Answer from pro:

    Hi Jill and Larry; Thank you for your review. It is really great that you shared this with everyone on Homestars and letting everyone know we are one of the best companies to deal with. We appreciate referrals that you do with your family and friends. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 27 Aug 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Aug 2010

    water quality testing

    I contacted Water Works to try and figure out why our water wasn't tasting quite right. I thought the web site was impressive and professional looking, spoke with Jean who was very friendly, and didn't bother calling anyone else as I was already impressed. Jean called about a half hour before Michael came to let us know he would be there shortly. Michael was very friendly, took action, and was a pleasure to deal with.

    Answer from pro:

    Hi Sarah; Thank you for taking the time from your busy schedule to write this review. We appreciate you giving us your plumbing job. Please keep us in mind for any future plumbing or drain needs. Thank you from all of us at Waterworks Plumbing and Drain Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 27 Aug 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Aug 2010

    fixing leaky bathtub faucet

    Jean was pleasant and was able to make an appointment for next day service. George showed up on schedule and was able to replace my faulty Moen cartridge for my single handle bathtub faucet in about 20 minutes. George was friendly and professional. I would definitely consider using waterworks again.

    Answer from pro:

    Hi Chris; Thank you for giving us the plumbing job and we appreciate your kind words on this review. Please keep Waterworks Plumbing in mind as your plumbing and drain service provider for any future needs. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 25 Aug 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Aug 2010

    Repalced Toilet

    I called Waterworks last night because my toilet cracked. Jean was very friendly and helpful. George, the plumber, showed up at the promised time and was very effiecient in installing my toilet. He was friendly and left the place celaner than it was before he came!!!! An amazing company!!!!!!!!!

    Answer from pro:

    Hi Michael; Thanks for the awesome compliments and for also letting everyone know that we go the distance for our clients. Thanks for any referrals that you make on our behalf are truly appreciated. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 23 Aug 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Aug 2010

    Bathtub Faucet Leak Repair

    WaterWorks provided me with great service from the initial phone call with Jean, who was courteous and very helpful, to the repairs by George today, who provided timely professional service with a smile. I'm glad I decided to go with this company after reading many rave reviews on HomeStars! I also really appreciated the phone call to notify me that George was on his way and the follow up call from Jean to ensure I was happy with the service provided. Thank you WaterWorks for your help!!

    Answer from pro:

    Hi Lindsay; It was a pleasure working for you and we are glad that you called us. We will be at the ready for you should you need any plumbing or drain service. Thanks again for calling us. Thank you from all of us at Waterworks Plumbing and Drainworks

    Reply created 23 Aug 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Aug 2010

    toilet replacement

    Mike discussed options for toilet replacement with us and was able to instal a new toilet and take away our old one in a very short time. He was exceptionally pleasant and worked neatly and quickly, answering all of our questions.

    Answer from pro:

    Hi Lisa; Thank you for giving Waterworks this plumbing job and taking the time to do this review. Please consider Waterworks as your plumbing and drain service provider and thank you for any referrals that you may do on our behalf. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 23 Aug 2010
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