Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2257)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jul 2010

    Toilet tank rebuild/Replace diverter spout

    I needed to stop water wastage from my toilet tank that kept flowing day and night as well as have an effecient shower.George saved the day, working professionally and effeciently to resolve the issues. Thank you - your company is highly recommended! I have joined your service membership #03275.

    Answer from pro:

    Hi Evelynn; So glad that we were able to save the day and provide you with the efficient service that we are known for. Please keep us in mind for any future plumbing issues that you my have and for any referrals for your family and friends. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 29 Jul 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jul 2010

    dishwasher install

    order a machine from leons and there was missing parts but we manged to get it all together. once again great service from micheal and his company. Thank you for your great service from micheal and water works.

    Answer from pro:

    Hi James, Thank you for calling Waterworks Plumbing to assist you with the installation. We appreciate your business. Please keep us in mind as your plumbing and drain company of choice. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 29 Jul 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jul 2010

    Tub Drain Repair

    Michael and Waterworks are fantastic. They are fast, efficient and trustworthy. I tried to fix it on my own. Big mistake! Michael came in and fixed up my mess. Thanks Waterworks.

    Answer from pro:

    Hi Todd; It's no mistake when you call Waterworks.We are specialists in fixing the mistakes of others including contractors.We are very happy to help and we quite enjoy doing our work. Thanks again for calling us today. Keep us in mind if you need any future plumbing work. Thanks from all of us at Waterworks Plumbing and Drain

    Reply created 28 Jul 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jul 2010

    fixing hot water boiler

    We were not getting hot water because of a problem in the mixing valve located at the outlet of the water boiler in the basement. I called up Water Works plumbing who said they would send someone over on Saturday. George from Water Works showed up on time, quickly reviewed the problem and gave me a quote. I gave George the 'go ahead' and he did the entire job very efficiently and reliably. What I really liked about Water Works is that they give an 'upfront' quote that is based on the job to be done, and the quote includes everything (material and labour). I feel this is much better than most other companies, who only give you an 'hourly' rate in their estimate. I would definitely rate Water Works as being very reliable.

    Answer from pro:

    Hi Vik; Thank you for taking the time from your busy schedule to write these kind words.Giving an upfront flat price gives people a sense of comfort knowing what the job will cost and having no surprises. Please keep Waterworks in mind as your plumbing and drain service company of choice. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 27 Jul 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jul 2010

    repaired the burst line in wash room

    Woke up this morning and found the powder room flooded with water and then called waterworks at 8am ,Gene at the other end was very good and had their owner of the company Michael come in and finish the job in 1hr thanks to Waterworks I am back in Business

    Answer from pro:

    Hi Zubin; Thank you for your kind words on Homestars.We are pleased that we were able to help you with your plumbing issue. Please keep Waterworks in mind as your plumbing and drain provider of choice for any future plumbing issues for you and your family and friends. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 27 Jul 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jul 2010

    Replacing sump pump

    I called Waterworks and they were very friendly and informative. They were able to come the same day I called. The office called me 45 minutes prior to the plumber arriving so we knew that he was on his way. The plumber Mike, was very courteous and knowledgeable. He wore 'booties' over his outdoor shoes. He offered helpful advice beyond the scope of the project. It was an efficient and painless process to have the work done!

    Answer from pro:

    Hi Paula, Thank you for your good review on Homestars. We always try to keep the appointment time set and inform the client the plumber is on the way as well as offering plumbing advice. Please keep Waterworks Plumbing in mind for any futute plumbing and drain issues. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 27 Jul 2010
  • Review from Rob Windsor
    Rating: 5 out of 5
    Review left on 23 Jul 2010

    Toilet repair x 2

    Prompt response to the appointment request, service call time was very flexible, multiple service recommendations offered, service was quick a friendly. I would recommend WaterWorks to friends in a heartbeat.

    Answer from pro:

    Hi Rob; Thank you for your time in writing this review on Homestars. We try to accomodate our clients on the service time given, giving good service and recommendations to alleviate future problems. Thank you in advance for any referrals that you give us in the future. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 26 Jul 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jul 2010

    Toilet Stoppage

    My parents were away in Europe and all of a sudden I developed a clogged toilet that wasn't flushing the water kept rising. I was so nervous it was going to overflow and was desperate for someone to come help me out as soon as possible. I found Water Works in the yellow pages and what really attracted me to them was that they work evenings as well. I decided to call them right away because at this time it was 4pm. I spoke to a lovely woman on the other end that was very nice and reassuring to me that it will be fixed soon and TODAY, and she was right. I had Michael Yuffa come to my house less then 2 hours later. He was extremely pleasant to me and definitely helped me out. He fixed the the problem very quickly and at first sat me down and gave me different prices for what the problem could be. I really appreciated him being honest with me so i knew right away how much the cost would be, so i wasn't surprised. I really appreciated that a lot. I was so thankful for The Water Works Plumbing company to be very assuring that the problem will be fixed right away and it was. Thank you so much. Mike was a very pleasant man and i would definitely call back in case something happens again. GREAT JOB :) A+++

    Answer from pro:

    Hi Sasha; The review you posted was a treat to read. We do appreciate you taking the time to write this review and knowing that you were satisfied dealing with Michael and Waterworks.We look forward to being the plumbing and drain service company that you will continue to rely on should you require assistance in the future. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 22 Jul 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jul 2010

    Leaking drain pipe

    We noticed a leak in our basement this morning and called Waterworks based on Homestars reviews. An appointment was made the same afternoon. Michael came by and was very professional and easy to talk to. He listened to the problem and provided a quote for the leak as well as other things I was interested in doing. Micheal explained everything he was doing and even showed me the cracked pipe that he replaced. I would definately use this company again.

    Answer from pro:

    Hi Vince; Thank you for your review on Homestars and taking the time to share these kind words about this positive service. Thank you in advance for any future referrals from you,your family or friends. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 22 Jul 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jul 2010

    Bathroom renovation

    We had a leak and suspected that it was coming from the living room ceiling and when George came and inspected it, he advised us where the leak was really coming from. We also wanted to have our bath faucets and shower head replaced and was very pleased that he had one ready to install. He was very patient and explained clearly what he was going to do. Thank you George for your exceptional service and we'll definitely recommend WaterWorks to our neighbours!

    Answer from pro:

    Hi Trina; Thank you for your kind words. We keep a fully loaded truck for situations such as yours, so we are able to do the work as quickly and efficiently as possible. We appreciate for any referrals that you do for your family, friends and neighbours. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 20 Jul 2010
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