Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2257)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jun 2010

    Water filter installation

    George visited to install a water filter. He was polite and friendly. He installed the filter quickly and after took the time to explain the system to me. Very happy with service.

    Answer from pro:

    Hi RJS, I'm very pleased to hear that George to the time explain how the water filtration system will benefit you and that your are very happy with your choice.Thank you from all of us for your kind words and your business. Michael Yuffa,The Water Works Plumbing & Drain Inc.

    Reply created 4 Jun 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jun 2010

    bathroom plumbing

    Michael of this company, was able to temporarily repair this problem, about three years ago, for approximately $500. When doing so, he explained clearly that this was only a temporary "fix" - so I was prepared to have to deal with this ongoing, and indeed very worsening problem. His temporary fix lasted for almost 6 months; he guaranteed it for 90 days, at the time. Thus far, the problem of the constantly running bathtub faucet, has apparently been successfully addressed by George, yesterday. What remains to be completed is re-tiling, which Michael has arranged for, to take place on Saturday.

    Answer from pro:

    Hi Gary, we are so glad that George successfully addressed the problem and that you were happy with him as well as the service! Please let us know if we can be of service to you in the future.It would be our pleasure to do so.Thank You from us at The Water Works Plumbing & Drains Inc.

    Reply created 4 Jun 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jun 2010

    drains

    There was lots of water in the basement, George investigated the various possibilities, located the problem, did a thorough examination using a camera, advised on long-term approaches to a solution; and left the site tidy.

    Answer from pro:

    Hi Earl, I'm very pleased to hear that we solved this problem.We always inform our clients on the best posssible options and solutions available for each situation.It's always nice to hear from you. Thank you for your continued loyalty. From all of us at The Water Works Plumbing & Drain Inc.

    Reply created 4 Jun 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 May 2010

    toilet adjustment

    My toilet started overflowing last night. I expected a three day wait and a $120 service charge just to look at the problem. In the event, Michael came out today after a morning call, fixed the problem in five minutes, and charged me a grand total of $50. Will definitely be using this company again the next time I have plumbing trouble.

    Answer from pro:

    Hi Jen, quite often repairs are just simple adjustments done by our professional plumbers.They don't need to be expensive to be high quality.Just the right solutions are all that is needed. Thank you for your great feedback. Michael Yuffa,The Water Works Plumbing & Drain Inc.

    Reply created 4 Jun 2010
  • Review from alan peranson
    Rating: 5 out of 5
    Review left on 29 May 2010

    toliet replacement

    after having repeated problems with my toilet i called waterworks on friday am and they were very accomodating to come the evening. geoerge was very helpful he showed me the problems with my toilet and the costs or repair vs replacement. we decided it made more sense to replace. he did the work quickly, quietly and cleanly. he was very proffessional and helpful to me in understanding what was wrong and how much everything would cost to fix. i now have piece of mind that the job was done well and there wont be any more problems going forward thanks george

    Answer from pro:

    Hi Alan; Thank you for thinking of Waterworks again to help with the toilet problem. We always give the best possible solution to any plumbing problem. Please keep us in mind for any future plumbing issues. Thanks from all of us at Waterworks Plumbing and Drain

    Reply created 10 Jun 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 May 2010

    plumbing

    I received a phone call to let me know that the plumber would be arriving in half an hour and Michael arrived exactly on time and was completely professional. He fixed a clogged toilet and gave me some options but never pressured me into getting more work done than what was needed. He even showed me the best way to use a plunger. He was a huge help and very friendly. I would definitely recommend Water Works to anyone.

    Answer from pro:

    Hi Macb; I am sorry for the late reply as we have been quite busy. We try to give the best solution to fix any plumbing issue. Thank you in advance for for any referrals that you send to Waterworks. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 11 Jun 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 May 2010

    Plumbing - Water Valve Replacement, Faucets

    Our home was preparing for a birthday party. The water valves had burst. Guests were on the way. George arrived bright and early. He was able to assess our predicament and make his recommendation. He was courteous, professional and pro-active. He was resonable and flexible with our requests. I would strongly advise anyone to request for George when recieving services from the Water Works Plubming company!!

    Answer from pro:

    Hi Corktown; I apologize for the slowness in this response. I am pleased that Waterworks Plumbing was able to help with the valve issue and to make the special day go smoother. All of us at Waterworks do the best to ensure great customer service in a timely fashion. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 11 Jun 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 May 2010

    Several plumbing problems

    There were 3 problems that I needed to get looked at by a pro. 1) the emergency valve on toilet was seized. 2) the water pipe to the outside was leaking. 3) The laundry tap was leaking. I made a request for an appointment on-line and was called back first thing the next morning. They came over on the long weekend (without extra charge) to fix the problem. George was very professional and explained the problems/solutions step by step. Very happy with the work. Thank you.

    Answer from pro:

    Hi Mike Y; Thank you for your review and we appreciate your business. We keep the customer informed about any plumbing issues and what is needed to resolve them and at the best possible price. Please keep Waterworks in mind for any future needs. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 11 Jun 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 May 2010

    running toilet

    Contacted Water Works to repair a running toilet. George came to the house, took steps to ensure he would not bring in dirt, and gave a complete outline of what he believed the problem was and provided more than one solution. After picking one he quickly set to work and completed the job in a timely manner. He than showed me the fixed toilet, the parts he had removed, and the parts he replaced them with, cleaned up and was done very quickly. He was professional in his communication and manner. Excellent job. Would definitely use this company again.

    Answer from pro:

    Hi Colin; I apologize for the late response as we have been quite busy. We give the customer the solutions to the plumbing issue that they may have and do the work in a timely manner and with respect to their home. Thank you for you kind review and we do appreciate your business. Thank you from all of us at Waterworks Plumbing and Drain.

    Reply created 11 Jun 2010
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 21 May 2010

    Install kitchen sink/faucet, dishwasher hookup

    I called Waterworks due to all the good reviews here. They were easy to set up an appointment with, and George, the plumber, was prepared and quick. I renovated my kitchen and had the sink and faucet still left to install. George also had to reroute the drain pipes underneath. He also found something strange with the dishwasher - the hookup was on the cold water tap. It was good to find out about that and I might call them back to fix it. I also was going to snake the bathroom sink drain, but George found the problem so I ended up not having to, which was fantastic. Overall, though the prices were a bit higher than I expected, it included everything, and everything was done very well, with George explaining everything to me very clearly. I'll definitely consider them again next time I have plumbing issues (hopefully not for a while!)

    Answer from pro:

    Hi JA; Thank you for the good review. We provide the best quality service with all the insurances and services to make a good service call happen. Please consider Waterworks for your future plumbing needs and thank you for any referrals. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 11 Jun 2010
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