Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2257)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2010

    Clogged Kitchen Sink

    Better late than never for this review..... :) decided to go with Water Works base on customer reviews... George arrived on time... very professional, courteous and friendly.... he went to work immediately and after several mins. of snaking our clogged sink to no avail...he went out of his way to determine where the problem was and resolve it/them. Finally had to remove the clogged pipe, cleaned them and put them back in (definitely not as easy as it sounds as we have a finished basement)... anyways, problem solved and George took the time to verify everything was working fine before leaving.. couldn't be more please and satisfied with the service... Thanks!

    Answer from pro:

    Hi Ken, Thanks for taking the time to write about us.We at Water Works Plumbing appreciate your honesty.Your review is a testimony about who we are as people.I am glad to read this review because it truly lets others know what we are all about and what we can do for them as well.Please don't hesitate to call us in the future with your plumbing and drain needs. All the Best! Michael Yuffa and George ,The Water Works Plumbing Inc

    Reply created 13 Apr 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2010

    Leaking radiator

    My husband was away for the weekend and I had a leak through the walls from our third floor radiator. I called Waterworks and Jean returned my call in minutes. She sent Michael to help me out and he assessed the problem and had it solved in a very short time. He was extremely friendly and knowledgeable - I will definitely use them again. Great service!

    Answer from pro:

    Hi Andrea, thanks for taking the time to share this review.We are so glad to be able to help you out in this mini-crisis.Please think of us in the future.Ps.Don't forget to tell your friends about us. Thanks Michael Yuffa,The Water Works Plumbing Inc

    Reply created 13 Apr 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2010

    reseat two toilets

    we had two toilets that had been installed by Plumbing Mart in the summer of 2009 and they constantly leaked and needed to be reseated we called water works and they came in less than 24 hours and did a fantastic job. I would highly recommend them

    Answer from pro:

    Hi Susan, it was pleasure to work for you and your family.I really enjoy the repair side of our industry.I feel great when I complete a repair project such as yours.Thanks also for mentioning our promptness and quality. Michael Yuffa,The Water Works Plumbing Inc.

    Reply created 13 Apr 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Apr 2010

    Fix leaking pipe,moved outdoor tap shutoff, fixed toliet

    The Water Works team was on time, efficient and finished the job in a timely manner. Two employees showed up to assess the issues I wanted repaired and we discussed the options. In the end I decided to get all my concerns fixed in one visit. I will definitely be using Water Works for all my future plumbing needs. Thanks!

    Answer from pro:

    Hi Karen; Thank you for the excellent review. We were glad that we were able to help you. Thank you for your business and any referrals that you make on our behalf. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 11 Jun 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Mar 2010

    Kitchen Plumbing Problem

    Very friendly customer service when booking appointment, a considerate contractor who called to understand the nature of problem before arriving, and a professional job well done. All-in-all a wonderful experience from beginning to end!

    Answer from pro:

    Hi Ron; Thank you for your kind words and great review. We take the time to understand and listen to the client's needs and endevour to give the best possible solution in a professional manner. Please consider us for any future plumbing issues and thank you in advance for any referrals on our behalf. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 11 Jun 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Mar 2010

    Repair of Bathroom leaking pipes

    Our upstairs bathroom had a leak beneath the tub. The leak was damaging the ceiling below the bathroom. Our technician, George, identified the problem and replaced the pipe in a very tight space without damaging the surrounding walls or fixtures. I was very please with the service. We discussed and agreed to prices before the work began. Based on my experience I would recommend this company to my friends and family.

    Answer from pro:

    Hi Clint, We would like to thank you for your business and taking time out to post this review.We look forward to being your plumbing-drain specialist in the future should you need that.You made the best decision in choosing The Water Works Plumbing Inc.,because we have the best workmanship garantee in Toronto and the GTA, and we love what we do. Thanks From All Us.

    Reply created 31 Mar 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Mar 2010

    Toilet Repairs

    "Our story is a simple one. We had a plugged toilet at our retail location so we called Water Works Plumbing and they showed up in a timely manner and completed the job efficiently. I would recommend this company to others as a result of their timely and proficient manner. Caroline http://www.TwoMomsBakedGoods.com"

    Answer from pro:

    Hi Caroline From Toronto, Thank you very much for calling us Again.We really appreciate your continued Loyalty.We will always be there for you when you need us. Referrals to your family and friends are most appreciated. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc. ”

    Reply created 31 Mar 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Mar 2010

    Laundry faucet

    I moved into my home last week and i needed a plumber right away! michael was refered by a close friend and i called right away. he came the very next day and met all my needs and checked out my entire home and made me feel at ease with my new home. he even pointed out that there was asbestos inthe basement which i am thrilled that he brought it to my attention and it was also dealt with he was kind, and pleasant and was easy to deal with. i would really recomend him, and his company to

    Answer from pro:

    Hi Joanne In Cedarvale, thank you very much for your kind words.Best of luck in your new home.Thank you for your referrals. Michael Yuffa,the Water Works Plumbing Inc.

    Reply created 31 Mar 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Mar 2010

    Plumbing repair

    Very happy with the service, quality and professionalism that Water Works Plumbing & Drains, showed us when we had a burst pipe in our basement. George, the plumber, addressed the problem immediately and fixed the problem on the spot.

    Answer from pro:

    Hi Toopy, thank you for sharing this review.We appreciate your business and if you should ever need plumbing/drain services you know that you can count us to be there.George Michael Yuffa,The Water Works Plumbing Inc.

    Reply created 28 Mar 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Mar 2010

    Toilet valve replacement

    George, the Waterworks plumber, was very courteous and friendly. He quickly determined the problem with the toilet and proceeded to provide a documented quote for repair. George then installed a new, more efficient, valve within 30 minutes after arriving. Would recommend George to others.

    Answer from pro:

    Hi Mike, I am grateful for your review and I am extremely happy to have you as a satisfied customer. We do value your business and are proud to be your plumbing and drain service providers when our assistance is required. Thank you for the kind words and thank you for choosing The Water Works Plumbing Inc. Michael Yuffa,The Water Works Plumbing Inc.

    Reply created 28 Mar 2010
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