Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2257)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jan 2010

    hidden leak in wall

    We live our home in Whitby for 6 years now.We discovwered a leak onto our living room floor after installing new bamboo flooring.My wife found Water works plumbing adn they came promptly.They found a drill hole in our drain stack that was there since new.The drywsall contractor drilled a hole right into the pipe and then proceeded to fill it with drywall compound.It lated for 6 years and then let go. Mike and George got to it quickly and properly fixed what should have been done years ago.Thanks Guys.

    Answer from pro:

    Hi SeanW, it blows me away everytime when we find truly shoddy workmanship.Don't get me wrong,I truly appreciate your patronage.I just wish we were doing things that people wanted,and not having to spend money unnecessarily. Thank you for your trust us in and we hope to be of service to and to anyone who might need our quick services.Any referrals by you would be greatly appreciated. Michael Yuffa and Staff,The Water Works Plumbing & Drains Inc

    Reply created 28 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jan 2010

    replaced 5 toilets

    we have been living in a custom built home for 5 years. having high expectations to see beautiful work done to the house we came to realize that unfortunatly the builders thought to take the cheaper way out and supplied us with toilets that began to fall apart. Due to poor quality we are experiencing a lot of problems in our home. Thankfully we came into contact with Water Works and they have been very helpful and solved all other problems they found.

    Answer from pro:

    Hi E&D B in Kleinberg, We are grateful to have be of service to you and your family.It seems that the bulk of our service offerings is repairing work where "corners were cut" by builders and other contractors. You now own the best quality toilet fixtures available.They will provide many years of water savings and reliability backed by The Water Works. Thank You! Michael Yuffa and Staff,The Water Works Plumbing & Drains Inc.

    Reply created 28 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jan 2010

    replace toilets and fix toilets

    micheal was very personable, honest and really knew his stuff. I had a lot of little issues from 20 years of neglecting my toilets, yet he was quick to point out what didn't need replacement immediately so that I could save some money.

    Answer from pro:

    Hi Esti, I am glad we finally got everything fixed up for you.Twenty years is a long time to wait! Thank you for sharing your excellent review and your business. Michael Yuffa and Staff,The Water Works Plumbing & Drains Inc. 416-489-0000

    Reply created 28 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jan 2010

    Sewer Gas

    We'd had a slowly worsening bad smell in our basement for a month or two. A WaterWorks technician confirmed it was sewer gas causing our bad smell, and quickly identified the potential sources of the problem and explained clearly how to deal with the issue. After following his instructions, the problem was completely (and easily) solved. He was friendly and knowledgeable, clean and professional. I'd recommend WaterWorks to a friend based on the experience.

    Answer from pro:

    Hi Campbell, I am glad to know that my recommendations solved your problems.Thank you for your referalls,We’re grateful for your comments and are glad you liked our services and would use us again. Michael Yuffa and Staff,The Water Works Plumbing & Drains Inc

    Reply created 28 Jan 2010
  • Review from Michael H
    Rating: 5 out of 5
    Review left on 20 Jan 2010

    Install garbuerator and replumb drain and diswasher

    Michael has been our plumber for 10 years and we rely on him. He is always punctual and does good work. As well he has a very personable and knowledgeable. It is a pleasure to have him do work for me.

    Answer from pro:

    Hi Michael H, Thank you for the great review and your compliments. It is always nice working for you and your family. Thanks for making us your plumber of choice. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 21 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jan 2010

    Bathroom toilet repair

    Our bathroom floor was soaking wet and we discovered that the water in the toilet tank had emptied. We added water ourselves and it leaked once again. Michael took one look at the problem and fixed it immediately! Quick...painless...and easy!!

    Answer from pro:

    Hi Cedervale Family, Thank you for this excellent review. Thank you for thinking of us as always. It is our pleasure to serve you anytime you need us. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 21 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jan 2010

    Washroom Plumbing

    The toilet in one of my rentals was not working and a repair person was unable to fix it. I called Water Works to diagnose the situation and provide me a quote. I was a bit concerned that Water Works Plumbing may make a 'mountain out of a molehill' so they could make more money on the job. This was a real risk because I know nothing about plumbing. Much to my surprise, Michael Yuffa quickly identified the problem - it was far simpler than anyone thought it was. In 10 minutes, he was done - the job cost me far less than I would have ever thought. I will hire Water Works if I ever need them again. Given my lack of expertise in plumbing, I need to work with people who I can trust.

    Answer from pro:

    Hi Toronto Condo Owner, Thank you for this great review here on HomeStars, it is much appreciated. I’m glad you called us because we feel that we can almost in very case provide the most effective solution at our finger tips. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 19 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jan 2010

    Frozen radiators - Drain down heating system

    Michael came very promptly at a late hour on Sunday night when we returned from a long weekend only to discover our heat off and rads frozen. He was extremely helpful and drained down the heating system with our garden hose and was careful to protect the carpet from the dirt on the hose. He then recommended that we get a cold heat alert attached to our security system in case this happens again.

    Answer from pro:

    Hi Kath, We really appreciate this review and your kind words, thank you very much. We hope that everyone reads this review so they can protect their property in the future. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 15 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jan 2010

    UNDER SINK LEAKING

    Michael got to my house and not only did he fix the leaking under the sink but he also helped fix other minor problems (faucet, soap dispenser, etc). Water works was the only company that picked up the phone and I can actutally talk to in the middle of the night when the leak occured. All others had answering machines. I highly recommend them for the quality of work and the dedication.

    Answer from pro:

    Hi Carmen, Thank you very much for the compliments. Our passion is fixing plumbing problems and making them better. Thank you for giving us the opportunity to make things right for you. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 15 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jan 2010

    kitchen plumbing

    Got the service we required in a very quick fashion. The faucet in the kitchen was leaking all over the counter and underneath the sink. My husband tried to do it himself but it didn't help. Micheal came and was able to fix it quickly and we were quite pleased.

    Answer from pro:

    Hi Julie, Thank you for calling us out today we are glad we were able to help you and fix your problem once and for all. Thank you for this great review you can always count on us to deliver good quality products and services. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 14 Jan 2010
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