Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2257)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Dec 2009

    Smell in basment

    We called about a foul odor in the basement and one of your plumbers, Jeff, arrived to assess the situation. He was extremely friendly and professional and was able to quickly assess that it was a minor problem which he promptly fixed. Thank you for having such well trained and courteous employees! It is a testament to the pride you take in your buisness. We will definately call again, but hopefully we won't need to!

    Answer from pro:

    Hi Roger, Thank you for this lovely review and we appreciate you taking the time to write it here on HomeStars. I’m glad we were able to fix the problem. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 9 Dec 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Dec 2009

    Investigating a Faulty Whirlpool

    First I had a very hard time finding someone to come out and have a look at my faulty whirlpool. I phoned Waterworks. They were very helpful. Came out the next day. Mike investigated the problem and contacted the manufacturer and got me the name and number to call.

    Answer from pro:

    Hi Laurie, I love a good mystery and solving the problem. I’m glad I was able to help. Thank you for this great review. It was a pleasure meeting you. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 9 Dec 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Dec 2009

    Plumbing

    Michael came to check out a problem with toilets that had overflowed (low quality toilets). He was honest in pointing out that the problem had passed , and he charged only the standard $30 fee for coming. He then tightened a loose tap without charging me. He was extremely honest, courteous, pleasant and professional. I was expecting to pay $180 just for someone to show up. He was better than any plumber I've dealt with before. I'd call Waterworks back any time.

    Answer from pro:

    Hi EB in Thornhill, Thank you for this excellent review. We really appreciate your kind words. You hit the nail right on the head, we would love everyone to experience our level of service. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 9 Dec 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Dec 2009

    Clogged Toilet

    Michael Yuffa offers a very friendly and personable service and lets you know the full cost up front prior to performing any work. Only the most necessary work was done to help keep the cost down. We really appreciated his professional, cheerful demeanor and will definitely recommend his service to anyone!

    Answer from pro:

    Hi Pearce, We love your compliments. Thank you for taking the time to share your thoughts here on HomeStars. We have been working for your family for more than 6 years now and being your resident plumber I’m starting to feel like family. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 9 Dec 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Dec 2009

    plumbing repair

    We have used Waterworks since the mid-1990's. Had them back for a leaky drain. Call was quickly arraged and carried out. Michael shows as much professionalism and enthousiasm as ever.

    Answer from pro:

    Hi E, Thank you for calling us out again, we feel we’re one of the best choices for a plumber in the city of Toronto. It is always a pleasure to come to your home and help with any of your plumbing problems. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 10 Dec 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Nov 2009

    Washroom plumbing and toilets

    I had a leak in one of my taps and both toilets were not working properly. The technicians went in on time and fixed all the issues. I got a discount for the work they did and everyone was very friendly, helpful and accomodating. A few days later there was a problem with a toilet and they followed up with with problem immediately free of charge. I would highly recommend their professional services.

    Answer from pro:

    Hi North York Finch, Thank you very much for this glowing review and taking the time to post it here on HomeStars. You were lovely to deal with and it make our day all the better. If you have any plumbing problems in the future please don’t hesitate to contact us. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 3 Dec 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2009

    Kitchen water filter repair

    Couldn't be more thrilled with the service I received from Water Works Plumbing. The service was quick and the repair was done correctly the first time. Would strongly recommend Water Works Plumbing!

    Answer from pro:

    Hi Cedarvale family, It is a pleasure to work for you. Thank you for calling us out again and sharing your review here. By the way thank you very much for referring another HomeStars member. You can always count on us when you need us. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 26 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Nov 2009

    hot water heater discussion

    Michael Yuffa was extremely helpful in providing all of the options for our hot water circulation problem. We decided not to make a purchase decision right away because of the cost, but we were provided with many different options to consider. The service was great.

    Answer from pro:

    Hi Dayna, Thank you very much for calling us out, it was very nice to meet you. After doing some research on this particular product that you have I was finding people who were having complications. For example they would be getting hot water out of the cold line, which could lead to a cracked toilet tank and cause a major flood. My best advice for you is to remove the devise and enjoy your new home. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 26 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Nov 2009

    Hot water problems - mystery

    I had mystery lost of hot water throughout my house. Called waterworks and next morning Michael Yuffa knocked on my door. It took him les than 5 minutes to determine problem and in next hour or so problem was solved. Very efficient guy. I don't have to mention that I was very happy. Will strongly recommend. PS. Only price was quite high. 525 for replacing a valve...but when you don't have choice...

    Answer from pro:

    Hi Brundic, Thank you for calling us out and sharing this great review. Thank you for the compliments. Quality doesn’t cost more quality pays more. What EMBRIDGE & DIRECT ENERGY couldn’t solve WaterWorks Plumbing did. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 3 Dec 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Nov 2009

    Replaced Sump Pump

    My sump pump broke. Mike was on site the same day I called it in. He was willing to replace it immediately. Explainined everything I needed to know, was fair in his costing. Great service...thanks

    Answer from pro:

    Hi Shelly, Thank you very much for calling us. I would just like to let the HomeStars community know you were referred by a neighbor and fellow HomeStars member as well. We really appreciate your business and your review. We will always be there for you when you need us. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 25 Nov 2009
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