Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2257)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Nov 2009

    Broken tub faucet

    It starts with leaking and self repair. I made a mess I looked around and found water works. They were prompt and prefessional right from the phone call. The work review was done in the most cost effective way and Michael has done a great job interms of cost and skill. The staff was friendly and I recommed the this company to anyone who may need service and skill with friendly smile. Thanks Michael.

    Answer from pro:

    Hi Jose, Hey, what can I say, I get a little help from above; I can’t take all the credit myself. Thank you for this great review. I’m thrilled to hear how happy you are, we try a lot harder because we’re a small family business. It was a pleasure to meet you and your family. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 17 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Nov 2009

    Blocked bathtub drain

    we had a blocked bath tub for over 2 weeks.We tried Draino and other products from Canadian Tire with no success.However we called Water works in the morning and they arrived just after lunch.They were succesful in clearing our blockage.We are happy to jump into our bath tub again.Al and Delia In Scarbough. Thank you Waterworks!

    Answer from pro:

    Hi Al and Delia, Thank you for this excellent review. We are glad that you chose us in a vast sea of choices(No pun intended). It was really nice to work for you and your family. We appreciate your business and your input. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 17 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Nov 2009

    Bathroom repair

    We had water seeping from our tub area down through the ceiling in our kitchen. We called the WaterWorks team that evening and Mike arrived on time the next day to help us resolve the issue. With minimal intrusion into our walls, Mike was able to assess the situation and provide a solution. What I really appreciated was that there were no surprises with regards to the final cost of the repair. Everything was up front.

    Answer from pro:

    Hi Graham, That’s what we’re all about, being up front and letting our customers know their options. Thanks for this great review and taking the time to post it here on HomeStars. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 17 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Nov 2009

    repair bathroom sink, drain

    I found the company in the yellow papes . They were very helpful I was Very glad that the job was done ,Michael was very kind and did a wonderful job.

    Answer from pro:

    Hi Mes, It was a real pleasure working for you; we appreciate you calling us out today. Thanks for sharing your thoughts on HomeStars. Sharing your review really helps spread the word about our company. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 11 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Nov 2009

    Toilet replacement

    Wow who would have though? All I had was a 1 drop leak from the toilet tank, not thinking anything major was wrong, I went to work at 8am and came back home at 4pm only to see that there was a puddle of water in my garage, water had started to soak through my floor in the bathroom all the way down to the garage.One call is all it took to get these guys to my home in under 45mins. Jeff was very polite and knowledgeable,he quickly identified the problem and offered solutions.

    Answer from pro:

    Hi Kevin, Thank you for taking the time to write this review. I’m glad you addressed the problem earlier rather than later. It saves clients needless damage to their homes. Your kind words are appreciated by all. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 11 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Nov 2009

    Bathroom & Kitchen Fix-ups

    We had 2 jobs we needed looking after: Our basement toilet was leaking from the base, and our Kitchen sink cold-water shutoff value was leaking. Got a scheduled time slot quickly, and Michael showed up on time. Good start! He priced out what would be needed to be done, and while it was more then expected (when is a repair/replacement less then expected ;), the job was done well, cleanly and quickly. Michael was super nice, and I really felt that he knew what he was doing, and that he was doing it properly and professionally. I would recommend them, and him, to anyone else looking for service that they can feel comfortable with.

    Answer from pro:

    Hi Joss, Thank you very much for calling us out. We are glad you chose us and that we were able to provide you with the best service possible. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 10 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Nov 2009

    Install water meter

    I needed a neat job in a finished part of the basement. They arrived on time and did a great job. They even picked up the meter for me. This was a miscommunication that I was required to get the meter from the city.

    Answer from pro:

    Hi Robert, We pride ourselves on going above and beyond what our client's expect from us. Thank you this great review, we really appreciate it. It was a pleasure to meet you and work for you. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 3 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Oct 2009

    plumbing kitchen, hot water tank, vanity

    The plumber was friendly, fast and knowledgeable! We will continue to use Water Works Plumbers for any other plumbing needs! We will also recommend Water Works plumbing to anyone needing plumbing work done.

    Answer from pro:

    Hi Melj, Congratulations on your home purchase. Thank you for including us in your reno project and taking the time to write this review here on HomeStars. Your positive feedback just confirms to us we are doing our jobs well. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 29 Oct 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Oct 2009

    Replace Moen shower faucet cartridge

    I called Water Works after spending 4 hours trying to remove the cartridge in our shower faucet. We were without water and in need of some expert help. Water Works came within the hour as promised. The diagnosis was that after 10+ years the cartridge had literally fused itself to the housing barrel. If the cartridge could not be removed the alternative was to make a hole in the outer wall and replace the whole tap and redo the plumbing. An expensive proposition. My efforts probably made it more difficult for Michael to get the job done. However he persisted and we were able to avoid the more expensive repair. Michael was courteous and professional at all times. Many thanks for a job well done.

    Answer from pro:

    Dear GW, We are glowing with pride,and exteremely pleased that we were able to successfully help you.Sharing your thoughts here at Homestars truly helps us establish a strong presence here in the community and lets other families know what we can do for them as well. We are always ready to help and pitch in. Thank you from all of us for your business today. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc. ”

    Reply created 27 Oct 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Oct 2009

    Kitchen pipes

    We had the valves under the sink replaced because they were leaking. Had the leak continued it could have been disaterous, but thanks to the quick response of Water Works the problem was fixed in less than an hour. The service was great and friendly. Thank you

    Answer from pro:

    Hi Ryan and Linda, North York Thank you for your kind review, we really appreciate that you took the time to share your thoughts here on HomeStars. Thank you for your continued loyalty. We are very pleased that we were able to solve your potential disaster speedily. Referrals to your family and friends are the greatest compliments you can give us. Thank you for your trust. Michael Yuffa, Master Plumber & Staff, The WaterWorks Plumbing Inc.

    Reply created 22 Oct 2009
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