Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2257)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Aug 2009

    Fix Washroom leak

    The guys who work here are quite intent on getting the job done are really nice and cheerful about it too. Makes a world of difference. Plus they do a good clean job.

    Answer from pro:

    Dear Friends at Ernescliff, Thank you very much for sharing your compliments at HomeStars. We have been servicing your plumbing needs for over 10 years now and your loyalty really means a lot to us. Michael Yuffa and staff, The Water Works Plumbing Inc.

    Reply created 7 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Aug 2009

    Repair 2 bathroom faucets

    Mike repaired 2 bathroom faucets. He had to come back for a free service call to finish the job. We were very satisfied with his hard work and honesty about the problem.

    Answer from pro:

    Dear John and family, I’ve been working for you and your family for so long, when I come by it feels like my second home. Thank you very much for sharing your thoughts, we really appreciate your continued loyalty. Michael Yuffa and staff, The Water Works Plumbing Inc.

    Reply created 7 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Aug 2009

    toilet and fridge issues

    We have had many plumbers work in our homes over the years. I was very pleased with the work Michael did for us recently. He went above and beyond, even vaccuming and cleaning under our fridge. He was polite, knowledgeable and fair. When I called in to make the appontment, the lady answering the phone was polite and effiecient, making booking the appointments easy. I will definitely tell my family and friends to have Waterworks help them with their plumbing needs.

    Answer from pro:

    Dear Wanda, Thank you very much for your kind words. It was really enjoyable working in your home. I hope all our clients are as nice as you. We like to leave a home as clean if not cleaner then when we walked in. Michael Yuffa and staff, The Water Works Plumbing Inc.

    Reply created 7 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Aug 2009

    kitchen faucet replacement

    Our kitchen faucet had almost no water pressure. Another plumber had come out and not been able to improve it (and then put the faucet on backwards!!)and we were left with a dribble of water to wash pots and pans in. Waterworks came out ontime, and we now have full pressure running water again!! I feel like I have rejoined the 21st century. Service was prompt, courteous, we were give options of actions and costs, so I always knew how much I would be spending before work was started.

    Answer from pro:

    Hi Mrs Fowler, you made my day when I saw the smile on your face when we turned the new faucet on and saw the full water pressure!Thank you for choosing us today.You made us smile as well! Best to you,your family and your new addition. Michael Yuffa,The Water Works Plumbing Inc.

    Reply created 4 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Aug 2009

    leaking kitchen drain, broken garberator

    About 2 weeks ago, I noticed that my celing in the basement was leaking. I call Waterworks and they arranged to have someone come to my home at a convenient time. Mike and Steve came in, had a look, gave me upfront pricing and were quick to diagnose the problem. My work was done within one hour and they were fast, and cleaned up my home fully. They also tested the sink before leaving, just to make sure everything was working. In a nutshell, fantastic work!!

    Answer from pro:

    Hi Kherun, Thank you for sharing your review on Homestars.It always baffles me when we find plumbing that was Not built properly by new home builders. I guess that`s where we come in and apply 30 years of knowledge to do the finishing touches.I am glad we were able to help you.Thank you for your patronage.You can always count on us to do right by you! Michael Yuffa,The Water Works Plumbing Inc.

    Reply created 4 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Aug 2009

    Fix leaking shower and replace leaking sink facuet

    Michael has been my plumber for a few years now and they exhibit efficiency and dedication to my needs. They offer and deliver solutions that other plumbers simply were not able to deliver. I am very happy that they are around in my favorite city, Toronto.

    Answer from pro:

    Hi Denis, Thank you for your high compliments!We alway try to go above and beyond for our clientelle.It pleases me greatly to be able to provide service that is beyond the pale.Thank you for your continued loyalty, Michael Yuffa,The Water Works Plumbing Inc.

    Reply created 4 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jul 2009

    To replace faulty toilet and shower spout not working

    We just moved in 1 week ago and discovered a few plumbing issues.I found Water Works and we called them up on Monday and booked them for Wednesday.They showed up right on time (2 minutes early)and fixed all our plumbing problems right on the spot.They carried all of the required parts on the truck.Highly recommendable to anyone of our friends and family. Rajiv in Brampton

    Answer from pro:

    Hi Seema, thank you for your compliments.I am pleased that we were able to resolve all of your plumbing problems on the spot.This is only possible because we always travel in fully stocked Service trucks with all of the professional grade repair and replacement parts.This saves you from wasting time and uneccessary hassles.We find this to be a huge benefit for the client.Many other plumbers have to go shopping for inferior parts and supplies from the local Big Box vendors on the customer's "nickle".We frown on that type of practise. Thanks for your patronage. Michael Yuffa,The Water Works PLumbing Inc.

    Reply created 5 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jul 2009

    2 faucet repairs,Snake clogged Kitchen line,Repair leaking meter

    Michael is awsome, really nice guy and he knows his stuff! I am very satisfied with his work!They even wear little booties so they dont mess up your house ;)

    Answer from pro:

    Hi Mr and Mrs R., thank you for your kind words.I am pleased that were able to completely take care of all of your plumbing needs. Thank You for your patronage. Michael Yuffa,The Water WOrks Plumbing Inc.

    Reply created 5 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jul 2009

    servicing of leaking tub taps

    Michael arrived at the agreed-upon time. He was friendly, efficient and honest. He showed me the quote and that was the amount charged. The job was done quickly and to my satisfaction. He was able to replace parts that he had on the truck. The office person (Rosanna) was also very friendly and helpful. When you have a plumbing problem, you need quick honest help. Waterworks is to be recommended!

    Answer from pro:

    Hi Neil, thank you for sharing your views here on Homestars.Your words exactly describe how we work.We follow the Golden Rule,that is we treat folks the way we would like to be treated.Thank you for your business. Michael Yuffa,The Water Works Plumbing Inc.

    Reply created 5 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jul 2009

    Snaking out blocked line

    We booked for 9pm and our plumber promptly arrived 15 mins. earlier! Very professional and work was top notch. Would highly recommend to anyone looking for quick, affordable, professional service.

    Answer from pro:

    Hi Gerrard, thank you for your review.We always aim to please,that means being prompt and doing a thorough and profesional job every time. Thank you for your business, Michael Yuffa The Water Works PLumbing Inc

    Reply created 5 Aug 2009