Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2257)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jul 2009

    New water service to save tree & garden

    Years ago my neighbour & I landscaped our front yards with 2 Honey Locust trees and an ornamental crab apple. They have grown to be almost twice the height of the house and provide privacy and shade to the house. As part of water main replacement Toronto, the mature trees were threatened because the plan was to dig too close to the trees. Despite emails to my city councillor and Urban Forestry, there didn't seem to be any way I could negotiate to save the trees. Michael negotiated with the city contractor to put a new line under my parking pad. This should save my trees and retain my property value. The staff at Water Works are polite, efficient and very professional. Now that I've found Water Works, I plan on using them to replace some bathroom fixtures that don't work very well.

    Answer from pro:

    Hi Julia, thank you for choosing us to solve this problem.I would of also been dissapointed if the City would have wiped out your beautiful trees and landscaping. Collaboratively we came up with a great idea of re-locating the water service line to a completely new location.The city contractor and yourself were very helpful.Thanks! Michael Yuffa,The Water Works Plumbing Inc

    Reply created 5 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jul 2009

    problems with hot water

    Michael arrived on time. He was pleasant, courteous and finished the job in no time. He also taught me a thing or two about plumbing. Michael was very professional and I would recommend Mike and his company to anyone.

    Answer from pro:

    Hi Wassim, Thank you very much for this review. I enjoy teaching my clients a thing or two about plumbing. I really appreciate you wanting to refer us – this makes me very happy because that is the ultimate compliment to a job well done. Michael Yuffa and Staff, The Water Works Plumbing Inc.

    Reply created 13 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jul 2009

    dishwasher

    came in and was very professional -- found leak and fixed faucet for free -- knowledgeable and friendly -- would use again -- good price as well -- unrushed informative advice re: possible insurance claim

    Answer from pro:

    Dear Church and Dundas, Thank you for taking the time to write this review, I really appreciate it. I hope you were able to resolve your problem with your insurance carrier. If you have any questions or need any support on this, please call us anytime. Michael Yuffa and Staff, The Water Works Plumbing Inc.

    Reply created 13 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jul 2009

    kitchen stack and drain plugged solid with grease-28 years of use

    I am completely satisifed,and we would recommend them to our friends and family whenever there is a problem.He was prompt professional and did a nice clean up one the blockage was opened. 2 Thumbs Up! Alfie In brampton

    Answer from pro:

    Dear Alfie, Thank you for this wonderful review and your referrals. It is very rewarding to us knowing that we we're able to solve your problem and put a smile on your face. Michael Yuffa and Staff, The Water Works Plumbing Inc.

    Reply created 13 Aug 2009
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 22 Jul 2009

    replace faucets

    Thought everything was great - a bit expensive, not everyone can afford them - but very professional, arrives on time and did exactly what was agreed to. It seems to em the warrantee that comes with the work is very good. The fellow who did the work was great - and he was ok with my dog!

    Answer from pro:

    Hi Callison, Thank you very much for calling us out to your house, we appreciate your review and your business. We always strive to provide top quality repairs and installations. Michael Yuffa and Staff, The Water Works Plumbing Inc.

    Reply created 13 Aug 2009
  • Review from Jamie Wile
    Rating: 5 out of 5
    Review left on 20 Jul 2009

    Leaky pipe

    Came home Sunday night from a weekend away to a giant puddle of water in the basement from a leaky pipe. Turned off the water and called Water Works on Monday. They told me they'd be at my house by 3PM....sure enough...3PM and they show up. Great and friendly service...an excellent experience

    Answer from pro:

    Hi Jay, thank you very much for the positive feedback.We were glad to help you out in a "bind". Don't hesitate to call on us again. Thank You, Michael Yuffa,The Water Works Plumbing Inc.

    Reply created 20 Jul 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jul 2009

    Leaking exterior water

    We had a chronic leaking basement problem for 12 years now.We called in our regular plumber from Water Works and they offered the most sensible and cost effective solution possible.The engineer recommended to regrade our property for 10s of thousand of dollars.Michael came up with an ingenious solution of installing a sump pit,pump,and internal weeping pipes that work like a charm.Our basement is currently drying up and will be totally dry in the next few days.I can whole heartedly recommend this company to any one who could use this kind of care and expertise. Thanks Guys! Dr.J.T.

    Answer from pro:

    Hi Dr.JT. WOW!I was so glad to share my knowledge in helping you out.I know this be the end of your wet basement issue.I pleased that you trusted my recommendation.I was really happy to be of help! Thanks for putting your trust in our company. Michael Yuffa,The Water Works Plumbing Inc.

    Reply created 20 Jul 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jul 2009

    Kitchen Drain Pipe Repair

    A bad brass p-trap cracked in our kitchen a few days agao, and with busy schedules that make it touch to book a plumber on short notice we read up and went with Waterworks. We're glad we did. We called late last night and they sent Rob over first thing this morning who did an amazing job fixing the problem. He even clean-up not only his mess, but some other crud that was under sthe sink too. I'd highly recommend them to anyone looking for immediate plumbing work done.

    Answer from pro:

    Hi Emma, It was really nice to work for you. I’m glad we were able to solve your plumbing problems right on the spot. As you can see we always clean up the job site cleaner than we found it. Thank you for taking the time to share your thoughts here on HomeStars. Michael Yuffa and Staff, The Water Works Plumbing Inc.

    Reply created 13 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jul 2009

    laundry room pipe leak

    We just got a new washer and dryer delivered and when we hooked up the washer the hot/cold attachment valves began leaking - the valves and piping were quite old. They leaked when they were open and even moreso when they were closed. Needing someone right away I did an online search and found closeby plumbers. First place I called couldnl't come until the next day. Then I called WaterWorks and they asked my address and said they could have someone over in 2 hours. Just under 2 hours later Robert arrived - an awesome guy! Very nice, took me through the problem along with suggested work to resolve my leak - valve replacement. Seeing that the new washer had short rubber hoses he also offered to replace those to longer flexible mesh without charge - this allowed us to move the washer further from the water source. In less than 2 hours all the work was done and now we're doing our first load of laundry. Hopefully I don't have any more emergency plumbing work - but, if I do I'll call for Robert at WaterWorks.

    Answer from pro:

    Hi C & P, We are so glad that you called us and that we came out swiftly and fixed your plumbing problem. Thank you very much for taking the time and offering your great review here. Michael Yuffa and Staff, The Water Works Plumbing Inc.

    Reply created 13 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jul 2009

    Bathroom shower broken

    Our tenants shower broke the day before a long weekend. We called Mike at WaterWorks and had instant communication. He had a man on the job within an hour and our tenant is thrilled she will not be spending this long weekend without a shower.

    Answer from pro:

    Hi Kate, Thank you very much for this review. Fast, efficient and cost effective service is what we specialize in. If you have any questions at all please don’t hesitate to give us a call, were always here. Michael Yuffa and Staff, The Water Works Plumbing Inc.

    Reply created 13 Aug 2009
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