Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2257)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jul 2009

    toliet fix

    Mike was great on the phone, and was great and fast at finding the problem. showed up on time, shut the toliet off and gave me great advise on fixing my problem. Gave some great prices and will come back when I am done with my holidays.

    Answer from pro:

    Hi Tinyone, I hope you had a great holiday and we’re here anytime you need us. Thank you very much for your kind words. Michael Yuffa and Staff, The Water Works Plumbing Inc.

    Reply created 13 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jul 2009

    Basement shower leak

    Have had a leak in my shower stall for the past 4 years or so. Tried replacing the washers but still had a leak. When even the seats wouldn't come out I knew to call in a professional. Mike had them out in minutes and even had a full stash of replacement parts handy in his truck. Now the shower stall is dry and I'm happy with the service I received.

    Answer from pro:

    Hi Colin, I am glad to have come out that evening to fix your shower. It was a pleasure meeting you and to help you out. Keep us in mind for the future. Thanks,have a great rest of the summer! Michael Yuffa,The Water Works Plumbing Inc.

    Reply created 20 Jul 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jul 2009

    Drain Clean

    Water Works was fantastic. There is no other way to describe our experience. From the initial meeting, assessment and actual work it was an extremely easy and pleasurable encounter. Our service professional Robert (professional is the best way I can describe him) was friendly, knowledgeable and engaging. I will call Water Works for any and every plumbing situation in the future. A solid ten out of ten!

    Answer from pro:

    Hi Ely, I would like to Thank you personally for using our company today.I'm pleased to hear about your great service call.I hope we were able to resolve the problem.If you have any questions,you can contact me at our office(416-489-0000) Michael Yuffa,The Water Works Plumbing Inc.

    Reply created 2 Jul 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jul 2009

    Leaky shower, bad water pressure

    I had gotten back from vacation to discover the shower from the main bath was leaking into the the basement and the water pressure from the tap was next to nothing. Michael came in with some great advice and minutes later, the problem was solved. Thanks!

    Answer from pro:

    Hi Kath, thank you for sharing your review.You description of our service truly describes us.Its always my pleasure to help.Thank you for using our company today. Michael Yuffa,The Water Works Plumbing Inc.

    Reply created 2 Jul 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jun 2009

    Sewer replacement

    To whom it may concern,We woke up to water bubbling up from our basement floor.I immediately called my neighbour Ed who knows who to call when you need work done on your home. He recommended this company.Boy were ever glad we called them.They arrived promptly in the morning and augered our drain and got the drain flowing. He then recommended inserting his video camera into the drain and we immediately recognized the problem of a broken pipe.The problem got fixed in under 2 days and you would never know that they dug up our front garden. They left the yard spotless,replanted our flowers,shrubs and washed our driveway. Michael even bought us some new flowers to spruce up our garden. You can't beat that kind of service!

    Answer from pro:

    Hi Mr H, thank you for taking the time to share your thoughts here on Homestars and with the community.It really means a lot to us. I am glad you chose us to solve your problem,because I feel that we provide the best solutions that are only needed.As you know we dont try to upsell any extra unneeded work.We only fix what we see as necessary. Ps,thanks for the cold drinks and your hospitality. Regards,Michael Yuffa,The Water Works Plumbing Inc.

    Reply created 1 Jul 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jun 2009

    Unplugged bathtub and repaired toilet

    A very polite customer service agent promptly sent out a service plumber within hours of my call. An incredible job was done, plus he did a bonus repair and cleaned up any mess!

    Answer from pro:

    Thank you for using our company today.We really appreciate your sharing of this great review.Im glad we were able to be of service to you. Thank you very much! Michael Yuffa,The Water Works PLumbing Inc

    Reply created 29 Jun 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jun 2009

    Hot water tank replacement (Gas)

    Last Friday our hot water heater started to leak so we searched through the yellow pages and found Water Works.They came out around noon.By the afternoon they installed our water heater. The installation was completed on Monday morning (gas hook-up).We are very pleased with our new energy efficient green water heater.Water Works Plumbing is a great choice for quality service.Employees are very professional in terms of knowledge and appearance.Thank you Guys!

    Answer from pro:

    Hi Diane, Thank for your kind words.I enjoyed meeting and working for you. Enjoy your new water heater and abundance of hot water. Thanks,have a great summer! Michael Yuffa,The Water Works Plumbing Inc.

    Reply created 20 Jul 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jun 2009

    Complete New Toilet and valve installed

    My toilet failed to work properly and was running constantly.I called on Water Works Plumbing and they showed up first thing in the morning.Michael looked at the problem and said he could either fix it or replace it with a new water saving eco friendly one.I chose the latter because of the Eco friendly choice and reliabilty factor.I would definitley make Water Works my plumber and recommend them to my family friends in the community. Peter F.Mississauga

    Answer from pro:

    Dear Peter, thank you very much for sharing your review with others here on Homestars.It was a pleasure working for you and I would be pleased to be of service to you should you need any plumbing drain/services in the fututre.Your patronage is appreciated. Thank You! Michael Yuffa,The Water Works Plumbing Inc

    Reply created 29 Jun 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jun 2009

    Blocked drain in basement causing flood

    I had a blocked drain in the basement that caused a flood. I couldn't use the water in the kitchen or in the basement as a result, and needed it fixed asap. I found Water Works on the internet and called around 7:30 in the morning. Two technicians showed up by 10:30 and fixed the problem quickly, and also performed some other minor maintenance. They came quickly, were very courteous and professional, and I would not hesitate to recommend them.

    Answer from pro:

    Dear Beryl, Thank you for sharing your experience here on Homestars.You review accurately describes what our company is all about.Welcome to our family at The Water Works Plumbing Inc. Thank you for your patronage. Michael Yuffa,The Water Works Plumbing Inc.

    Reply created 29 Jun 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jun 2009

    Invisible leak

    Came on time, was quick, professional and courteous. Recommended a quick, easy solution to replace the faucet with a new one under warranty. The leak was to hard to find and intermittent, so he recommended to go back to Ikea to get a new faucet under the brand's warranty. Thanks for the great service!!
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