Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2257)

  • Review from Sue Kostandoff
    Rating: 5 out of 5
    Review left on 27 Jun 2016

    leak

    Mike and his team were great. They called before they came and were able to be at my house at the early end of the time-window they gave me. Mike was extremely thorough and gave me great advice.

    Answer from pro:

    Hello Suebesse, thank you for the great review! Glad to hear that Michael was able to come out in a timely manner and give you some great advice. We are always here should you need us in the future. Thank you from your WaterWorks Team!

    Reply created 29 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jun 2016

    Outdoor Tap Replacement

    Mike did a great job replacing our outdoor tap and internal shut-off. He came the same day and was incredibly polite, clean and efficient while he worked. While Water Works might not be the cheapest out there, the service is fabulous, totally transparent and completely trustworthy - that's a rare commodity these days.

    Answer from pro:

    Hi Jeff Scanlon, thank you very much for taking your time and posting your review here on Homestars. We’re happy to hear that you received a quick, clean and neat service from our end. We are happy to help in any way we can and glad that we are able to replace your outdoor tap and internal shut-off. We look forward to working with you in the future. From Michael Yuffa and your WaterWorks Team!

    Reply created 29 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jun 2016

    3 years of professional and friendly service

    We have been using Waterworks plumbing services for the past 3 years for various plumbing issues. It is a real pleasure to have seen Michael work. His knowledge and technical know-how is extremely impressive and on top of that, he is always so courteous and freindly. I cannot recommend the team at Waterworks enough.

    Answer from pro:

    Hi Gihan, thank you for the great review. We appreciate your continuous loyalty with us. Your satisfaction is really motivating and appreciated by all of us. It is always a great pleasure working for you and know that we are only a phone call away should you need us. Thanks from Michael Yuffa and your WaterWorks Team!

    Reply created 29 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jun 2016

    Plumbing

    Phoned in the morning and serviceman showed up quickly. Very professional and efficient. Explained everything, options for repair, and carried out the job very well. We wouldn't hesitate to recommend this company, and will contact them again should we have any further problems.

    Answer from pro:

    Hi Derek, thank you for the awesome review. We are extremely pleased to hear that you will be using us again for any future plumbing and drain jobs you have. We really appreciate your business and the opportunity to help you. We look forward to working with you in the future should you need us. Thanks from us all at the WaterWorks!

    Reply created 22 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jun 2016

    Install of shower faucet

    Ive used this company in the past and I'm very comfortable with them.Larry's work was very clean and he had to open the tile work to change a 1950s tub faucet.The new one works excellent and the tile work looks great around the new installation.Gerlinde

    Answer from pro:

    Hi Gerlinde,thank you for the great review. Repeat business speak volumes to us! It means we succeeded in what we strived to do the first time. It is always a pleasure working for you and we look forward to working with you in the future should you need us. Thanks from Larry and the WaterWorks Team!

    Reply created 22 Jun 2016
  • Review from Chris Dougall - Sokoloff Lawyers
    Rating: 4 out of 5
    Review left on 7 Jun 2016

    Garborator Replacement

    Michael was prompt and completed his work quickly and efficiently. He was very helpful and gave us some great tips on how to maintain clean drains in order to avoid clogs. We are very satisfied with the service provided by WaterWorks Plumbing and would recommend them to others.

    Answer from pro:

    Hi Sokoloff Lawyers, Thank you for taking the time out to write this awesome review. We are happy to hear that it was a great service call for you and that Michael gave you great advice on general maintenance for future clogs. Our priority is making sure you have the best experience with everyone at the WaterWorks. Thank you once again from Michael Yuffa & WaterWorks Team!

    Reply created 22 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jun 2016

    Urgent drain problem - help was on the way!

    Responsive, reliable and thoughtful attention to an urgent drain problem. I am most grateful for Michael's very quick and reassuring help. I would highly recommend. We are very happy customers!

    Answer from pro:

    Hi Anna, thank you for taking the time to write this fantastic review. We're very pleased to hear that Michael was able to come out and fix that urgent drain problem you had! Know that we are only a phone call/email away should you ever need us again. Thank you from your WaterWorks Team!

    Reply created 22 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 May 2016

    sink pump

    The plumber was prompt, professional and was accurate with the diagnosis of the issue. It was a pleasure to deal with this company. Thanks

    Answer from pro:

    Hi Info,thank you for the awesome review. We are so grateful to you for choosing Waterworks. You can rest assure that you will get exceptional customer service from us each and every time. Thanks once again, from your WaterWorks Team!

    Reply created 22 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 May 2016

    consultation on lead pipes

    Because I have lead pipes coming into my house, I asked Michael to come and have a look at what would be involved in changing over the pipes. Michael showed on up on time and gave very clear information on the options and their costs, including how to have the lead levels tested to see if the replacement is worth the cost. I trust Michael to look after my best interests.

    Answer from pro:

    Hi Carol, thank you for the great review. We're pleased to hear that Michael was able to give you clear information regarding your lead pipes and that you trust Michael to look out for your best interest. We're here to build a relationship with all our customers and we're glad we did so with you. Know that we are only a phone call away should you need our services. Thanks from Michael Yuffa & The WaterWorks Team!

    Reply created 22 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 May 2016

    2 toilets were leaking and had outdated parts.

    As a property management company, we have used many technicians. We give Michael 5 stars. He recieved 2 apartments to work on. From the initial contact, until the completion of the work, he was professional and easy to work with. He knows his business. A gentleman.

    Answer from pro:

    Hi Sol, We really appreciate your compliments. Your satisfaction is really motivating and appreciated by all of us. We will always strive to give our customers exceptional customer service. It was a pleasure working for you and we look forward to working with you in the future should you need us. Thanks From Michael Yuffa + The WaterWorks Team!

    Reply created 22 Jun 2016
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