Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2257)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Oct 2014

    Drain blockage/sump pump

    I have nothing but positive things to say about Larry, the plumber who completed the work, as well as the office staff. I had a backed up sewer drain which he fixed with a smile. While he was here I got him to replace an old sump pump and he noticed the connector to my water heater was leaking and gave me very specific instructions on what to tell the technicians when they arrived (it's a rental). Had I not had a professional on site to back up my leak claim they would have gone away thinking there was no leak and nothing wrong. They confessed to him that they weren't qualified to fix the problem, so another team (hopefully more qualified) is coming tomorrow. Thanks Larry!

    Answer from pro:

    Hi NLY, we are so thrilled that you are pleased with our service. We loved helping you or anyone that you know that could benefit from our service. We appreciate that you pointed out all the details about our great service, and that is our best advertising. Thank you from Larry and all of us at Waterworks Plumbing and Drains.

    Reply created 17 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Oct 2014

    Leak from toilet

    Wow!! Amazing customer service from this company. They called me back fast and I had an appointment set up in a few days. Larry the service tech arrived within the time frame they gave and was fast at finding the problem and fixing it! thanks guys!

    Answer from pro:

    Dear Cheri, Wow! Thanks for the amazing review, we are so glad that you enjoyed working with us. We are pleased that you appreciated our efficient and effective services. Thank you again from Larry and the Waterworks family.

    Reply created 17 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Oct 2014

    Valve Replacement

    I was unable to turn off the outside water valve and called Water Works. The appointment was scheduled and they arrived on Time. Michael was friendly, informative and professional. The work was completed quickly and Michael provided some useful tips for me to do some maintenance myself. I would definitely recommend Water Works to anyone in need of plumbing work.

    Answer from pro:

    Dear Sean, thank you for kind words and compliments. It was a pleasure working for you and we appreciate the opportunity to serve you. We are always here to help should you need us. Thank you from Michael and the Waterworks family.

    Reply created 17 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Oct 2014

    Toilet Replacement

    I am very happy with the service offered, product provided and the quality of the work undertaken! I would recommend Waterworks again for any one with plumbing needs! Thanks very much!

    Answer from pro:

    Dear Mr. MacDonald, thank you for allowing us to show you the high level of service that we provide. It was great working for you and we look forward to working with you in the future should you need us. Thank you from The Waterworks Plumbing and Drains Team.

    Reply created 17 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Oct 2014

    Blocked toilet

    The day before the Thanksgiving weekend my toilet hopelessly blocked up. I was panicked that I'd be looking at having to pay for an expensive visit from a plumber over the long weekend. I called Waterworks and Michael showed up a half hour later, solved the problem and made recommendations for maintaining my bathroom problem free. He was efficient and left my bathroom clean. He is amazing. Natasha called later to follow up and make sure I was satisfied with the service, which I am.!

    Answer from pro:

    Hi Shoshana, In the realm of plumbing problems and The Water Works Plumbing Inc,there is nothing thats Hopeless.You never have to panic when you call US! Thanks for the beautiful review. Michael Yuffa and Family.

    Reply created 22 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Oct 2014

    WaterWorks Plumbing

    They solved my hot water issues the very next day after I called. Fast prompt service! It's going to be great to have hot showers again, Thanks WaterWorks for your quick action.

    Answer from pro:

    Hi Placido! Thank you for for taking time out of your day to post your review.Im very happy that I was able to restore your hot water immediately.There is nothing better than a hot shower in the colder weather especially after a long day!Thanks Again! Michael Yuffa and all of us @ The Water Works Plumbing and Drains

    Reply created 22 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Oct 2014

    Kitchen Sink Plumbing

    Great call center service, notifying you of when they will arrive. Speedy and good service, providing good quarlity materials for replacement. Was also able to provide a quick assessment of the bathroom shower and did a quick fix on the shower handle.

    Answer from pro:

    Hi Adrian,thanks for the great review.You will always get consistent high quality service with The Water Works Plumbing and Drains Inc. Thank you also for your business! Were always ready to help you,should you need a fast, high quality plumbing service, Michael Yuffa,and team @ The Water Works Plumbing and Drains Inc.

    Reply created 22 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Oct 2014

    Toilet repair/installation

    WaterWorks was very professional to work with and went the extra mile to find supplies to complete the job on time. A pleasure to work with from start to finish.

    Answer from pro:

    Dear Jo-Anne, we really appreciate your sharing of your review here.Extra miles are what we do all the time.Helping you and everyone is our pleasure.Thank you from our family to yours! Michael Yuffa and our Water Works Family.

    Reply created 22 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Oct 2014

    Unclog a drain

    We had a clogged drain to the point where we really couldn't use any significant amount of water. Natasha booked the appointment and followed up and was very friendly. Larry V came and snaked out the drain. It was a bit of work but Larry got it done. Very satisfied.

    Answer from pro:

    Hi Dave, its amazing how we take things for granted like not being able to use any water in our homes etc.One thing is for sure we don't take any clients for granted.We appreciate every single person that we are able to help.Thank you from all of us. Michael Yuffa and Team @ WaterWorks Plumbing & Drains Inc

    Reply created 9 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Oct 2014

    instaling toilet

    great professional installation at my what A Bagel bakery.alway can count on their service on time.certainly will use again.highly recommended.small or big call they always come and do it. welcome to contact me for reference.Arie

    Answer from pro:

    Hi Arie, thanks for the fantastic review!It was a pleasure working at your place of business.By the way you have the best bagels and rugalahs in Toronto!I hope you wont need us that often because it'll put on the pounds!Thank you very much for your help as well. Michael and Team @ WaterWorks Plumbing & Drains Inc

    Reply created 7 Oct 2014
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