Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2254)

  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 13 Jul 2010

    unplug a drain

    A plugged drain in the kitchen caused a leak in the basement. George –from Water works- fixed the problem quickly and efficiently. However, he charged me $337 for unplugging the drain. The job was professionally done.

    Answer from pro:

    Hi Carolina; Thank you for calling us out again. As you know we have been serving you and your organization for over 10 years and we do appreciate that. But given the nature of our relationship we would have thought you would have given us a 9 or a 10.However, that's ok. After being in business for 15 years we carefully crunch our numbers and we determine our selling price.Many companies have come and gone because they do not know how to quickly and efficiently run ther business.We do.Given that, this is a testament that we will be around for many years to come, which provides security to our customers for warranty in the future. Thank you again from all of us at Waterworks Plumbing and Drain

    Reply created 14 Jul 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jul 2010

    Plumbing projects

    They came on time. Installed new sink and faucets in one bathroom. New faucets in kitchen and new vanity and faucets in powder room. Pleasant, clean, efficient,good workmanship. Discussed any problem areas and fixed as needed. Will have them back again.

    Answer from pro:

    Hi Jan; As you can see,we do what we say that we are going to do. We arrive on time, prepared to do the work on the spot and not waste anyone's precious time. It was a pleasure working for you and we hope you enjoy your new plumbing fixtures. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 13 Jul 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jul 2010

    toilet replacement

    I'd been putting off having my poorly flushing toilet looked at for three years, because I dreaded finding out that it would be a huge, expensive job. But I finally made the call, and it turned out to not be so scary after all. Michael was fast, reassuring, and when the job turned out to be bigger than anticipated, he gave me an expensive long-term solution and a cheaper short-term solution. We talked over the pros and cons to both, with no pressure to choose either way. I'm planning a bathroom renovation in the future, and I'll definitely be calling The Water Works for that when the time comes.

    Answer from pro:

    Hi Julie; It was really nice to meet you yesterday and we are glad that we were able to solve your plumbing issue. We look forward to serving you in the future. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 9 Jul 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2010

    Shower Faucet Repair

    George did a great job in looking at our potential plumbing problems, explaining the issues and the choices for work, fixing the shower faucet which didn't have any hot water, and in explaining the bill. Would go with the company again.

    Answer from pro:

    Hi Rachel; Thank you for your great review.We really appreciate your business and the time you took to share this with everyone on Homestars. We look forward to being of service to you, your family and friends in the future. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 9 Jul 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jul 2010

    Leaking toiler

    We had a leaking toilet and puddles were collecting on the bathroom floor. George did a professional job of rebuilding a valve in the flush and I am happy with the work.

    Answer from pro:

    We appreciate your review. It’s good to receive such positive feedback from a customer. We are pleased you were satisfied with our service. Thank you in advance for any referral you make on our behalf. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 8 Jul 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jul 2010

    Dishwasher installation

    Prompt service, Installation was done quickly with great attention to detail. Work area was kept very clean and all garbage was disposed of by the technician.Very courteous and friendly service.

    Answer from pro:

    It was nice meeting with you yesterday and a pleasure to work for you. Thank you Ted for your kind words. As you now know we aim to be prompt and clean up after ourselves and do a nice job for each and every client. Thank you from all of us at Waterworks

    Reply created 7 Jul 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jul 2010

    Shower water pressure

    The water pressure in our shower stall had decreased significantly and we called WW to schedule a plumber to look at it. They were immediately available and George our plumber did a great job. He was courteous and very fast. We now have a shower that works as well as when we first moved into our home. We would most definitely call WaterWorks again if we need a plumber in the future.

    Answer from pro:

    Thank you for your nice review. We are so glad that we were able to help you. Keep us in mind if you have questions about plumbing and drainage. You now know that you can count on us to be there when you need us. Thank you from all of us at Waterworks

    Reply created 7 Jul 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jul 2010

    Bathroom sink and faucet replacement

    I had a bathroom sink and faucet replaced and Michael did it in less than an hour after we have discussed all that needed to be done. He was really very professional and he did not put pressure on me. Overall I am very happy with the job done and will recommend Water Works to anyone. The work was job one.

    Answer from pro:

    Thank you Michael for your kind words.Waterworks was happy to have been able to help you.Keep us in mind if you have any plumbing questions or need anything along the way. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 8 Jul 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jul 2010

    broken tub faucet

    I was taking a shower in the morning and the faucet broke in my hand. I panicked and then I got water works to come over right away. He explained two possible options, one was repair and one was to replace it. He saved the day and some money to and did a fantastic repair, Thanks Water works.

    Answer from pro:

    We are grateful for the review. It is rewarding to learn that you found our service professional and reliable. We always give the client options of what the job may entail with the pricing upfront and have them make an informed decision. Please keep Waterworks in mind for any future plumbing needs. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 8 Jul 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jun 2010

    dishwasher installation and pipes adjustment

    the service was offered the same day I called. Everything was done quickly, smoothly and professionally, just as one would like it to be to be done. I would recommend it to my friends.

    Answer from pro:

    Thank you for your review.It is nice to know that you were satisfied with our work and valued Waterworks services. We look forward to being the plumbing and drain service providers you can rely on should you require our assistance again in the future. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 8 Jul 2010
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