Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2254)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jun 2010

    Unplug shower

    This is my second time using Water Works Canada and again I was thoroughly impressed with the service. The work was done in an exceptable amount of time. Michael was friendly and helped me to understand what was causing the problem and how I could prevent it from ocurring again. I highly recommend their services.

    Answer from pro:

    Thank you for this great review and your continued loyalty to Waterworks. As always we try to share prevention ideas with the client. We look forward to assisting you again in the future. Thank you from all of us at Waterworks Plumbing

    Reply created 8 Jul 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jun 2010

    radiator leak

    Have a leak in one of my rads. I called last night, after I found Water Works on the internet in a google search. The person who answered was very friendly and knowledgeable. She booked me an appt for today. They called this morning to find out if the plumber could come earlier. He arrived. Very friendly , knowledgeable and helpful. Provided temporary solution until we decide if we will proceed with the project. I feel this is a company i can trust.

    Answer from pro:

    We are thankful for the review and found it rewarding to learn that you were satisfied with the professional service you received from start to finish. We look forward to being the plumbing and drain service provider that you can trust. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 8 Jul 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jun 2010

    plumbing services

    Quick, courteous and on-time. Found the problem right away and completed the work quickly and in a clean fashion. Very honest and reasonable fee. I would definitely call him first for any plumbing work in the future.

    Answer from pro:

    Thank you for your nice review. Being on time,doing a good job and cleaning up is what Waterworks service is about. Please keep us in mind for any future plumbing issues. Thank you from all of us at Waterworks Plumbing

    Reply created 8 Jul 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jun 2010

    toilet leaking

    After a stressful day trying to figure out how to solve the leak Michael arrived and within 30 minutes identified the issue and fixed the leak. It was easy! I'd highly recommend their service anytime - it was as easy as a phonecall... thanks Michael!

    Answer from pro:

    Thanks Tara for the kind words and giving Waterworks the opportunity to work for you and in alieviating the stress of a solving a leaky problem. Please give a call to Waterworks if you have any further plumbing issues. Thanks from all of us at Waterworks Plumbing

    Reply created 8 Jul 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jun 2010

    Sump pump emergency replacement

    Identified the problem and got a replacement in in top time with no fuss or dithering. Will recommend to friends, will definitely keep the card in a handy place. :)

    Answer from pro:

    We are grateful for the review and thank you for any referrals you make on our behalf. It was rewarding to learn how satisfied you were with our service.Waterworks looks forward to being the plumbing service provider you can rely on. Thanks from all of us at Waterworks

    Reply created 8 Jul 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jun 2010

    sump pump repairs/replace

    Called Waterworks to have some kitchen plumbing repairs and sump pump replacement done. They were actually able to fit me in a few days before my scheduled appointment, which was great. George was very friendly and professional, and explained the repairs that were required, including providing a written quote (which did NOT change after the work had been done), before starting the work. George completed all the necessary repairs very quickly and cleaned up once the work was done. George did a fabulous job and I would recommend him to anyone !!!!

    Answer from pro:

    Hi Monica; Thank you for your excellent review and your business.We look forward to serving your family and friends in the future. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 8 Jul 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jun 2010

    Dishwasher Installation

    Called Water Works late on a Saturday evening. Spoke to Jean, who was wonderfully pleasant and accommodating. She advised that I could have someone come to the house this same evening to remove an old dishwasher and install a new one. I certainly didn't expect that the job could be done so quickly! They sent George who was exceptionally courteous, professional and meticulous. He explained was it was that was needed to be done so that I knew what to expect and exactly what it was that I was paying for. George did a wonderful job and even went so far as to clean up the work area. I was very pleased with the work and George's professionalism. I would highly recommend this company to anyone out there looking for a plumbing service. They do great work. Perhaps you'll even be as lucky as to speak to Jean over the phone and have George come and do the work for you. Both of them deserve raises! Thanks!

    Answer from pro:

    Hi Ashley; Thank you for your great review. Being courteous,professional as well as meticulous is part of the Waterworks service experience. Your input is very much appreciated by us. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 8 Jul 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jun 2010

    Leaking Shut Off Valve

    Called and booked an appointment for Friday AM. Received a call back before the scheduled time that they were backed up with a big problemn at another customer which was OK with me because I was working from home that day. Michael arrived just about the time they said he would and gave me several options on how to repair the problem. He fixed quickly and explained and pointed out a couple of other things that I could do myself at no or low cost. Very personable and efficient. I would recommend Water Works to anyone. Thanks, Michael!

    Answer from pro:

    Thank you TC for taking the time from your busy schedule to write this great review . We like to keep the client informed of the tech's arrival or if there will be a delay. We are very appreciative of any referrals that you do on our behalf. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 9 Jul 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jun 2010

    Basement valve replacement.

    My basement valve was leaking bad that leads to the backyard hose. Needed to be repaired quickly, we could not water our gardens in the backyard. George did a great job explaining what the best solution was going to be and fixed it perfectly.

    Answer from pro:

    Thank you Corey for taking the time to write a review. Please keep Waterworks in mind should you need any plumbing or drain service in the future. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 9 Jul 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jun 2010

    Basement drain (flooding)

    George promptly recommended options and let us take time to choose, which was to do a camera scope of the drain... The clog was found, then cleared. And before leaving he asked if there was anything else we needed. We then had George replace the kitchen tap with a new one we picked up At costco. The price for both jobs was very reasonable, and we are planning for George to return and fix our poorly working showers. Excellent service!!!!!! Thanks George!

    Answer from pro:

    Hi Mr & Mrs French; Thank you for your great review. We are happy to learn that you were satisfied with the service that you received from George. Thank you so much for sharing these kind words. We look forward to being the plumbing and drain service company that you can count on. Thank you from all of us at Waterworks Plumbing and Drain.

    Reply created 9 Jul 2010
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