Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2254)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Aug 2009

    kitchen faucet replacement

    Our kitchen faucet had almost no water pressure. Another plumber had come out and not been able to improve it (and then put the faucet on backwards!!)and we were left with a dribble of water to wash pots and pans in. Waterworks came out ontime, and we now have full pressure running water again!! I feel like I have rejoined the 21st century. Service was prompt, courteous, we were give options of actions and costs, so I always knew how much I would be spending before work was started.

    Answer from pro:

    Hi Mrs Fowler, you made my day when I saw the smile on your face when we turned the new faucet on and saw the full water pressure!Thank you for choosing us today.You made us smile as well! Best to you,your family and your new addition. Michael Yuffa,The Water Works Plumbing Inc.

    Reply created 4 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Aug 2009

    leaking kitchen drain, broken garberator

    About 2 weeks ago, I noticed that my celing in the basement was leaking. I call Waterworks and they arranged to have someone come to my home at a convenient time. Mike and Steve came in, had a look, gave me upfront pricing and were quick to diagnose the problem. My work was done within one hour and they were fast, and cleaned up my home fully. They also tested the sink before leaving, just to make sure everything was working. In a nutshell, fantastic work!!

    Answer from pro:

    Hi Kherun, Thank you for sharing your review on Homestars.It always baffles me when we find plumbing that was Not built properly by new home builders. I guess that`s where we come in and apply 30 years of knowledge to do the finishing touches.I am glad we were able to help you.Thank you for your patronage.You can always count on us to do right by you! Michael Yuffa,The Water Works Plumbing Inc.

    Reply created 4 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Aug 2009

    Fix leaking shower and replace leaking sink facuet

    Michael has been my plumber for a few years now and they exhibit efficiency and dedication to my needs. They offer and deliver solutions that other plumbers simply were not able to deliver. I am very happy that they are around in my favorite city, Toronto.

    Answer from pro:

    Hi Denis, Thank you for your high compliments!We alway try to go above and beyond for our clientelle.It pleases me greatly to be able to provide service that is beyond the pale.Thank you for your continued loyalty, Michael Yuffa,The Water Works Plumbing Inc.

    Reply created 4 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jul 2009

    To replace faulty toilet and shower spout not working

    We just moved in 1 week ago and discovered a few plumbing issues.I found Water Works and we called them up on Monday and booked them for Wednesday.They showed up right on time (2 minutes early)and fixed all our plumbing problems right on the spot.They carried all of the required parts on the truck.Highly recommendable to anyone of our friends and family. Rajiv in Brampton

    Answer from pro:

    Hi Seema, thank you for your compliments.I am pleased that we were able to resolve all of your plumbing problems on the spot.This is only possible because we always travel in fully stocked Service trucks with all of the professional grade repair and replacement parts.This saves you from wasting time and uneccessary hassles.We find this to be a huge benefit for the client.Many other plumbers have to go shopping for inferior parts and supplies from the local Big Box vendors on the customer's "nickle".We frown on that type of practise. Thanks for your patronage. Michael Yuffa,The Water Works PLumbing Inc.

    Reply created 5 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jul 2009

    2 faucet repairs,Snake clogged Kitchen line,Repair leaking meter

    Michael is awsome, really nice guy and he knows his stuff! I am very satisfied with his work!They even wear little booties so they dont mess up your house ;)

    Answer from pro:

    Hi Mr and Mrs R., thank you for your kind words.I am pleased that were able to completely take care of all of your plumbing needs. Thank You for your patronage. Michael Yuffa,The Water WOrks Plumbing Inc.

    Reply created 5 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jul 2009

    servicing of leaking tub taps

    Michael arrived at the agreed-upon time. He was friendly, efficient and honest. He showed me the quote and that was the amount charged. The job was done quickly and to my satisfaction. He was able to replace parts that he had on the truck. The office person (Rosanna) was also very friendly and helpful. When you have a plumbing problem, you need quick honest help. Waterworks is to be recommended!

    Answer from pro:

    Hi Neil, thank you for sharing your views here on Homestars.Your words exactly describe how we work.We follow the Golden Rule,that is we treat folks the way we would like to be treated.Thank you for your business. Michael Yuffa,The Water Works Plumbing Inc.

    Reply created 5 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jul 2009

    Snaking out blocked line

    We booked for 9pm and our plumber promptly arrived 15 mins. earlier! Very professional and work was top notch. Would highly recommend to anyone looking for quick, affordable, professional service.

    Answer from pro:

    Hi Gerrard, thank you for your review.We always aim to please,that means being prompt and doing a thorough and profesional job every time. Thank you for your business, Michael Yuffa The Water Works PLumbing Inc

    Reply created 5 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jul 2009

    New water service to save tree & garden

    Years ago my neighbour & I landscaped our front yards with 2 Honey Locust trees and an ornamental crab apple. They have grown to be almost twice the height of the house and provide privacy and shade to the house. As part of water main replacement Toronto, the mature trees were threatened because the plan was to dig too close to the trees. Despite emails to my city councillor and Urban Forestry, there didn't seem to be any way I could negotiate to save the trees. Michael negotiated with the city contractor to put a new line under my parking pad. This should save my trees and retain my property value. The staff at Water Works are polite, efficient and very professional. Now that I've found Water Works, I plan on using them to replace some bathroom fixtures that don't work very well.

    Answer from pro:

    Hi Julia, thank you for choosing us to solve this problem.I would of also been dissapointed if the City would have wiped out your beautiful trees and landscaping. Collaboratively we came up with a great idea of re-locating the water service line to a completely new location.The city contractor and yourself were very helpful.Thanks! Michael Yuffa,The Water Works Plumbing Inc

    Reply created 5 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jul 2009

    problems with hot water

    Michael arrived on time. He was pleasant, courteous and finished the job in no time. He also taught me a thing or two about plumbing. Michael was very professional and I would recommend Mike and his company to anyone.

    Answer from pro:

    Hi Wassim, Thank you very much for this review. I enjoy teaching my clients a thing or two about plumbing. I really appreciate you wanting to refer us – this makes me very happy because that is the ultimate compliment to a job well done. Michael Yuffa and Staff, The Water Works Plumbing Inc.

    Reply created 13 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jul 2009

    dishwasher

    came in and was very professional -- found leak and fixed faucet for free -- knowledgeable and friendly -- would use again -- good price as well -- unrushed informative advice re: possible insurance claim

    Answer from pro:

    Dear Church and Dundas, Thank you for taking the time to write this review, I really appreciate it. I hope you were able to resolve your problem with your insurance carrier. If you have any questions or need any support on this, please call us anytime. Michael Yuffa and Staff, The Water Works Plumbing Inc.

    Reply created 13 Aug 2009
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