Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2254)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Feb 2020

    Bathtub Leaking Outside of House

    We recently noticed that there was water leaking down the side of our house. Upon further investigation we realized it was coming from our bathtub/shower on the second floor. No water was apparent in the house which was concerning. We called WaterWorks because we had a good experience with them in the past. Michael came out the same day that we called them and was able to quickly diagnose the problem by cutting a small opening in the closet next to the bathroom. He was able to tighten the drain and re-seal the pipes. I believe he was done everything within an hour to so which was a huge relief for us. Each time we have worked with anyone from WaterWorks they have been professional, pleasant, knowledgeable, and honest. It is often hard to find people you can trust but I have always felt that the professionals at WaterWorks are credible and trustworthy which is huge for homeowners. Thanks Micheal for your help! Jenn and Martin - Toronto

    Answer from pro:

    Hi Jenn, thank you for the great review and continued loyalty. It's always a pleasure working with you. We are a phone call away should you need us in the future. Thank you from Michael and The waterworks Team.

    Reply created 13 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jan 2020

    Pipe sprung a leak

    My water boiler had sprung a leak and they were able to replace the pipe the same day and help drain the water and excess air from the rads. Very grateful for such prompt service.

    Answer from pro:

    Hi Jason, thank you for the great review. It was a pleasure working with you and glad we were able to help. We are a phone call away should you need us in the future. Thank you from Michael and The Waterworks Team.

    Reply created 20 Jan 2020
  • Review from IK L
    Rating: 5 out of 5
    Review left on 13 Dec 2019

    Great service

    Mike from WaterWorks was awesome. He was helpful in explaining what went wrong with our plumbing and even offered to support us in our claim back to the builder for their faulty initial installation. We will definitely work with them again for our future plumbing needs - highly recommended.

    Answer from pro:

    Thank you very much for your wonderful recommendation. We appreciate that we were given the opportunity to help you. Michael Yuffa and Team WaterWorksCanada.com 416.489.0000

    Reply created 27 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2019

    Service maintenance

    The plumber showed up on time and the service was done in a timely and professional manner. I would definitelt recommend to my family and friends for their plumbing needs

    Answer from pro:

    Hi Ashleigh, thank you for the great review and recommendations. We greatly appreciate it. We are a phone call away should you need us in the future. Thank you from The Waterworks Team.

    Reply created 26 Nov 2019
  • Review from Janet
    Rating: 5 out of 5
    Review left on 18 Nov 2019

    A Fixed Faucet!

    We had an old, broken faucet that our usual plumber couldn't find the part for. I called for a second opinion, and Michael was able to quickly locate the part and get everything fixed! We are so thrilled, and everything continues to work well.

    Answer from pro:

    Hi Janet, thank you for the great review. It was a pleasure working with you and glad we were able to repair the faucet for you. We are a phone call away should you need us in the future. Thank you from Michael and The Waterworks Team.

    Reply created 19 Nov 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Nov 2019

    Excellent .

    Mike come over the next day, helped me out of a jam, was very kind, didn’t give me any excuses , just fixed it, showed me his price list, labour is guaranteed for life and product for a year . very happy customer, he’s worth every penny!

    Answer from pro:

    Hi B.Santos, thank you for the great review. It was a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Michale and The Waterworks Team.

    Reply created 19 Nov 2019
  • Review from Shauna Walker
    Rating: 5 out of 5
    Review left on 11 Nov 2019

    Amazing friendly service!

    Mike came out late to help me out with a clogged toilet. He fixed it without any issue. Quick, friendly service with an up front price. Thanks and good luck with everything!

    Answer from pro:

    Hi Shauna. thank you for taking the time to share your review. Please let me know if you need my help again. I do have another idea that might be more suitable for your family. Thank you again. Michael Yuffa WaterWorksCanada.com 416.489.0000

    Reply created 12 Nov 2019
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 17 Oct 2019

    Shower Issues

    Michael was very knowledgeable and professional at his job. The work done was the replacement of the shower valve, and the installation of the shower head, the handle and spout.

    Answer from pro:

    Hi Ann, thank you for the great review. It was a pleasure working with you and glad to hear you will be using us again. We are a phone call away should you need us in the future. Thank you from Michael and The Waterworks Team.

    Reply created 17 Oct 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Oct 2019

    Plumbing

    Fixed my leaking faucet very fast. The plumber arrived when they said he would and was very polite and friendly. Was offered brochure and a delightful fridge magnet.

    Answer from pro:

    Hi Brittany, thank you for the great review. It was a pleasure working with you and glad we were able to repair your leaking faucet for you. We are a phone call away should you need us in the future. Thank you for Alija and The Waterworks Team.

    Reply created 16 Oct 2019
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 6 Oct 2019

    Repair toilet — overpriced and moderate quality

    I made an appointment for them to come out to install a kitchen faucet and fix a toilet. Once here they quoted a ridiculous $1000 to swap out our existing faucet with a new one! Did only toilet repair for still outrageous $450; to works better than before but it’s now very loud. If you consider them make sure to get the price before visit. On the plus side they were very polite — on phone and in person — and came on time.

    Answer from pro:

    thank you for your review and your business. it would be our pleasure to take care of any noise or warranty issues with the work that we performed for you. As far as pricing we are very competitive in our market which we do check on a regular basis. please give us a call so we may take care of the noise issue for you. Where we shine is we only do the work that you need or want to do if it makes professional sense to us. When you choose us you will always get the best care possible. I look forward to serving you. Michael Yuffa WaterWorksCanada.com 416.489.0000

    Reply created 6 Oct 2019
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