Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2254)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jan 2019

    Kitchen sink backup when washing machine drains + Trap replacement

    I called waterworks to look at a problem in my downtown apartment where my kitchen sink filled when the washing machine drained (plus associated leaks). Michael and Sam came, were very courteous and knowledgeable, and tried to save me money where possible. On top of snaking the blockage that caused the backup, I ended up getting a trap replaced as well since it was falling apart and very brittle which Michael spotted right away and warned me about. I was very happy that the quote and work could be done on the same day! Other plumbers I had initially called at the advice of my condo either didn't respond or ghosted after the initial visit which stumped them. Natasha, who received my initial phone call was very kind and responsive as well. She called to confirm the date and also followed up to let me know when Michael was on his way. Great work and pleasant team. Thanks a bunch! - D

    Answer from pro:

    Hi DW, thank you for the great review. Glad we were able to get the repairs done for you. It was a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Michael, Natasha, Sam and The Waterworks Team.

    Reply created 21 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jan 2019

    Bathroom Tub Faucet Broke

    Michael Yuffa is amazing. Our bathroom faucet exploded and water was everywhere. Michael came within 2 minutes of our call and fixed everything with 20 minutes. He’s such a pleasure to work with. Always honest, great price and great services. I whole heartedly recommend WaterWorks plumbing.

    Answer from pro:

    Hi Mike, thank you for the great review and recommendation. It was a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Michael and The Waterworks Team.

    Reply created 17 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jan 2019

    Kitchen faucet replacement

    Needed the faucet replaced as the old one did not fit well. The plumbers were great. They were super efficient and friendly. The faucet looks good and fits well.

    Answer from pro:

    Hi SnowGuy2019, thank you for the great review. It was a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Michael and The Waterworks Team.

    Reply created 10 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jan 2019

    Toilet installation.

    The staff is always friendly, on-time, and professional. This job was no exception. On New Years Eve day, the company owner and his assistant attended to our needs and they were in and out within an hour leaving no mess behind them. Thanks for the great work!

    Answer from pro:

    Hi Rob, thank you for the great review. It was a pleasure working with you and glad we were able to get the repairs done. We are a phone call away should you need us in the future. Thank you from Michael and The Waterworks Team.

    Reply created 2 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jan 2019

    Frozen pipes, running toilet

    These folks always do a good job. Receptionist will schedule you for a morning or afternoon and then call to tell you when they’re coming, which makes things easy. Michael will let you know about your options for fixing the problem and is a font of information about all things plumbing!

    Answer from pro:

    Hi NotRelatedtoMikeHolmes, thank you for the great review. Glad we were able to take care of the repairs for you. We are a phone call away should you need us in the future. Thank you from Michael and The Waterworks Team.

    Reply created 2 Jan 2019
  • Review from Customer of Waterworks Plumbing & Drains
    Rating: 5 out of 5
    Review left on 23 Dec 2018

    Resurrecting a 65 year old shower

    I was happy that Waterworks was able to help me with a 65 year old leaking shower faucet. Other quotes stated that we had to break through the wall and replace the whole shower unit at considerable expense but Michael was able to find the old cartridges to fix the problem without ripping out the wall. Since it is an old home probably soon to be torn down, this was welcome news. Natasha and Michael are pleasure to deal with, timely and personable.

    Answer from pro:

    Hi Private user, thank you for the great review. It was a pleasure working with you and glad we were able to get the repairs done. We look forward to working with you in the future should you need us. Thank you from Michael and The Waterworks Team.

    Reply created 24 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Dec 2018

    Repair and replace connecting pipe and taps to washing machine.

    Got a new washing machine, and upon partial installation found that old piping and taps were shot. Michael came promptly, did a fine and efficient fix, dropped by the next day to add on the chrome covers.

    Answer from pro:

    Dear Skip, Thank you for sharing your review here and 10 Stars too! I always enjoy working for you.My team and I always feel welcome in your home.Thats a big plus for us. Thank you Again and Best Wishes for the Holidays and a New year. Michael Yuffa and Team WaterWorksCanada.com

    Reply created 20 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Dec 2018

    Toilets Installed+repairs

    fast and complete service. very pleasant and knowledgable.\they showed up on time and were prepared to install the toilets and take away and clean up all the debris. All in all were very happy.

    Answer from pro:

    Hi Wayne, thank you for the great review. It was a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Michael and The Waterworks Team.

    Reply created 17 Dec 2018
  • Review from Rose Jones
    Rating: 5 out of 5
    Review left on 3 Dec 2018

    Water backup

    Michael Yuffa, came out Monday, following a call of an odd smell coming from the laundry tub drain Friday afternoon. By Sunday evening, water showed up on the floor of the basement, in the utility room. Fortunately Michael explored inside and outside the house to open the pipe again, and all was well. He has been my plumber of choice for a couple of years now, and I feel confident of his knowledge, ability, efficiency, and courtesy.

    Answer from pro:

    Hi Rose, thank you for the great review and your continued loyalty. It's always a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Michael and The Waterworks Team

    Reply created 3 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Dec 2018

    Block drain cleaned

    Mike and Waterworks is the best plumber that I've ever used and he's the only one I would ever use and recommend. I really appreciate his service. David kurz

    Answer from pro:

    Hi David, thank you for the great review and recommendation. Glad to hear we will be the only plumber you would use. We look forward to working with you in the future should you need us. Thank you from Michael and The Waterworks Team.

    Reply created 3 Dec 2018
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