Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2257)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2014

    Plumbing

    From the very first phone call with Natasha...to Michaels professional demeanor...to the follow up call from Natasha, everything was perfect. Michael was on time, reviewed all the work that needed to be done, gave me a full quote, and completed the work in a timely manner. I would absolutely use Water works again, and I highly recommend this company to anyone who needs reliable plumbing service. Ali - Harmony Fitness - Downsview Crossfit

    Answer from pro:

    Hi Ali, thank you for the awesome review. We really appreciate your business and the opportunity to help you. . It will be our pleasure to be of help to you or your family in the future. Thank you from Waterworks Plumbing and Drains Inc.

    Reply created 29 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2014

    General Plumbing Repairs and Replacements

    I had several minor repairs that needed to be done in my home as well as two faucet replacements. My only disappointment was that they were not able to address my needs right away and the appointment was booked 4 days out. On the day, they arrived early for my appointment and made very sure that everything was done and was done to my liking. I will not hesitate to recommend WaterWorks to anyone requiring plumping and I appreciate their integrity.

    Answer from pro:

    Hi Jacquie, thank you for the great review . It was a pleasure to meet you and ensure we met all your plumbing needs. We are so grateful to you for choosing Waterworks. Looking forward to servicing your future projects. Thank you from the Waterworks team.

    Reply created 14 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2014

    flood help

    Michael from Waterworks, who is our neighbour, came over during a recent flood and helped us get rid of the water before any damage was done and therefore we were able to avoid making a claim through our insurance. He also came over once in winter when we had heating disruption and lost two radiators. But with his help draining the remaining radiators he helped us avoid losing other downstairs radiators. He is a good neighbour and a good plumber. Jack Newman (162 Chiltern Hill Road).

    Answer from pro:

    Hi Alan, thank you for the great review. We are happy to help in anyway we can. We like to keep our customer informed and give the best recommendation we can. Thank you from the Waterworks Plumbing and Drains Team.

    Reply created 15 Aug 2014
  • Review from Jim Johnston
    Rating: 5 out of 5
    Review left on 3 Jul 2014

    Temperature Valve repair

    The Grohe temperature valve on our tub faucet was not working. Michael came and replaced the cartridge. He was on time, helpful and polite. He was also quite patient since he needed some information from Grohe who took over 3/4 hour to respond. We were completely satisfied with the work done,.

    Answer from pro:

    Hi Jim, thank you for the great review. It was a pleasure working for you and glad that you were satisfied with the service. Our priority is making sure you have the best experience with anyone you have ever dealt with. We are a phone call away should you need us in the future. Thank you from the Waterworks Plumbing and Drains team.

    Reply created 15 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jun 2014

    toilet repair/installation

    We had a leaking toilet that we noticed during the night. WaterWorks came very promptly the next morning, quickly identified the problem, and solved it within a few hours. Great, friendly service!

    Answer from pro:

    Hi Tom, thank you for the great review. It was a pleasure working for you and glad we were able to resolve your plumbing problem. We are a phone call away should you need us in the future. Thank you from us all at Waterworks Plumbing and Drains Inc.

    Reply created 15 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jun 2014

    plumbing inspection, replacement of toilets

    Waterworks Plumbing scheduling is efficient and timely. Master plumber Michael Yuffa arrived on time, did a thorough inspection of all plumbing in my house, suggested replacement toilets and also did the replacement jobs on the same day. Hassle free and efficient service.

    Answer from pro:

    Hi Sunita, thank you for sharing your positive experience here on Homestars. We have heard many great things about our service and we appreciate it. Great service is what we believe every one of our customers deserves. We look forward to assisting you with your plumbing/drain needs in the future. Thank you from us all at Waterworks Plumbing and Drains Inc.

    Reply created 15 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jun 2014

    Water heater issue

    This company is not only punctual, diligent, reasonable and professional but warm as well. Exceptional customer service and Michael left our office feeling like we've been serviced with the utmost skill. We will definitely be recommending WaterWorks to friends & family!

    Answer from pro:

    Hi Priya, thank you for the awesome review. We are happy to help in anyway we can. Our priority is making sure you have the best experience with anyone you have ever dealt with.It will be our pleasure to be of help to you or your family in the future. Thank you from us all at Waterworks Plumbing and Drains Inc.

    Reply created 15 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jun 2014

    Main Drain blockage, Trap replacement

    Efficient and professional. Great quality work. Sorted out the problem and cleaned up afterwards. Quite an expensive operation, but significant hole-digging required. Waterworks were able to split the payment over two months to lessen the blow. My only comment would be that they arrived on the 3rd attempt, meaning that I had to wait around at home for 2 half days for no reason. I would still recommend Waterworks.

    Answer from pro:

    Hi Andrew, thank you for the great review. It was a pleasure to be of service to you. Thank you so much for the opportunity to let us take care of your plumbing needs. We look forward to working with you in the future. Thank you from all of us at Waterworks Plumbing and Drains Inc.

    Reply created 28 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jun 2014

    Pipe Hammer Noise

    Larry arrived as scheduled and was quick to find the root cause of the noise. He went further and explained how and why it happens. Upon his recommendation, I contacted the water heater company and they replaced the problem pipe with a new ball check. Problem solved..Great job.

    Answer from pro:

    Hi Akeel, thank you for the great review. We are happy to help in anyway we can. We like to keep you informed and up to date with the best advice possible, thus saving you tons of aggravation and money. Thank you for choosing us.

    Reply created 20 Jun 2014
  • Review from Peter and Leslie
    Rating: 5 out of 5
    Review left on 17 Jun 2014

    General plumbing

    We've been satisfied and loyal customers of WaterWorks (previously ReadyRooter) for fifteen years, and have never regretted it. Michael and his team have always been friendly, courteous, and helpful, and have never let us down. They always arrive on time, do clean and professional work, and are always up-front about the price. Sign up for the protection program -- it's worth every penny!

    Answer from pro:

    Hi PandL, thank you for the awesome review. Repeat business speaks volumes to us! It means we succeeded in what we strive to do the first time. Become your one stop shop for everything plumbing. And most importantly that you trust in our company for your plumbing needs. Thank you for your continued loyalty. We are always here should you need us. Thank you from Waterworks Plumbing and Drains Inc.

    Reply created 28 Aug 2014
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