Barbeque Pro Inc.

Rating: 4.9 out of 5

Barbeque Pro Inc. reviews (585)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jan 2019

    Gas Fireplace repairs

    From the time I contacted BPI, they had been fast, efficient and professional. Our fireplace works better than ever and the tech ledt the area clean and replaced the logs as they were meant to be placed for optimal heat. He went above and beyond while being very affordable. My husband is very impressed. Would absolutely use and recommend BPI again.

    Answer from pro:

    Thank you so much for the great review! We look forward to seeing your fireplace again next season!

    Reply created 4 Feb 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jan 2019

    Fireplace Service

    Christian was very careful, helpful and professional. He diagnosed the problem quickly and had a solution ready to go. Excellent service and prompt efficient billing procedure. I would recommend BBQ Pro. They also service our outdoor BBQs.

    Answer from pro:

    Thank you for your great review! We are looking forward to seeing your Bbq in the spring. Thank you!

    Reply created 15 Jan 2019
  • Review from Chris Wolski
    Rating: 5 out of 5
    Review left on 3 Jan 2019

    Gas fireplace cleaning

    Very pleased with the Service. Mike arrived on schedule, and thourghly cleaned the fireplace, removing logs and embers, checking gas supply and pilot light, vacuuming, interior, and cleaning brass. Looks great ! Deb and Chris in Markham

    Answer from pro:

    Thanks for the great review Deb and Chris! We look forward to seeing your fireplace next season! Don't forget to have the same great service for your Bbq in the spring. The Barbeque Pro Team!

    Reply created 12 Jan 2019
  • Review from Customer of Barbeque Pro Inc.
    Rating: 4 out of 5
    Review left on 26 Nov 2018

    BBQ cleaning/service

    First time customer - Brian did a great job of cleaning the BBQ, had some minor problem getting it to start after cleaning which was rectified by a service tech shortly afterwards. Very satisfied with my overall experience.

    Answer from pro:

    Thanks for the great review! See you next time!

    Reply created 29 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Nov 2018

    Fireplace cleaning

    I am very pleased with the service provided. The technician's work was completed efficiently and to our liking, thanks!

    Answer from pro:

    Thanks Joe! We look forward to seeing you and your fireplace for many years to come!!

    Reply created 16 Nov 2018
  • Review from Andrew H
    Rating: 1 out of 5
    Review left on 9 Nov 2018

    Had to finish the job myself....... would not recommend or use service again

    Was assured that exterior surface rust on my S/S Crown Verity BBQ would be addressed when I booked the job. Crown Verity recommended these guys. The tech. had only degreaser with him to tackle the rust which had no affect at all. I was left having to polish out the rust off the stainless steel after he left with Flitz product. This worked wonderfully. Company promised a scant refund of 15% for my efforts which has not happened. I would not recommend or use these guys again. Easier and less frustrating to go on line and learn how to give it a professional clean yourself and just set aside a couple of hours on a weekend.... and do a better job in the end.

    Answer from pro:

    Andrew, We issued the refund on November 6th(as promised). If it has not been posted by your bank yet, I am sorry, I suggest calling your banking institution. I also asked if the refund was acceptable when we spoke on the phone and you were satisfied and thanked me. I was happy to send a technician back to rectify the situation and in no way asked you " to polish out the rust off the stainless steel after he left with Flitz product." I would be happy to discuss this further if you call the office 416-925-9585

    Reply created 12 Nov 2018
  • Review from RONALD NISKANEN
    Rating: 3 out of 5
    Review left on 3 Nov 2018

    Cleaning and Repair

    Gas fireplace was not working. Suggested a good cleaning first. Still not working correctly. Found a small crack in the burner. Said they would call last Monday or Tuesday. All I got was the bill for the cleaning. Maybe I need to go elsewhere for a prompt repair

    Answer from pro:

    Hi Ronald thanks for the review! Apologies on the lag in our response last week as we were awaiting the correct quotation from our supplier. Glad to hear you have approved the quote and we are moving ahead with the install!!

    Reply created 7 Nov 2018
  • Review from Diana L
    Rating: 5 out of 5
    Review left on 1 Nov 2018

    Gas Fireplace Cleaning and Service

    Professional on the admin side - estimate, booking appointment and billing all done quickly. Courteous and knowledgeable tech on site. Fireplace glass and interior looks like new!

    Answer from pro:

    Hi Diana, we're thrilled to hear your fireplace is looking great now! We look forward to seeing you again soon.

    Reply created 5 Nov 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 1 Nov 2018

    BarBQ hookup quick and good

    Found this company on Homestars; they were quick to provide a reasonable quote, to schedule an appointment and do a good job. Thew gas-licensed installer took the time to provide additional help and advice on BarBQ maintenance.

    Answer from pro:

    Thanks for leaving us your thoughts Jacques! We're happy we were able to do a good job for you. We look forward to seeing you again Soon.

    Reply created 5 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Oct 2018

    Annual Grill cleaning

    Awesome job maintaining our grill, it looks literally brand new. Friendly service and they even caught some parts that were defective that were safety issues.

    Answer from pro:

    We're happy we we're able to impress you with our service! We look forward to seeing you at your next cleaning.

    Reply created 5 Nov 2018
Get in touch