Barbeque Pro Inc.

Rating: 4.9 out of 5

Barbeque Pro Inc. reviews (582)

  • Review from Customer of Barbeque Pro Inc.
    Rating: 4 out of 5
    Review left on 26 Nov 2018

    BBQ cleaning/service

    First time customer - Brian did a great job of cleaning the BBQ, had some minor problem getting it to start after cleaning which was rectified by a service tech shortly afterwards. Very satisfied with my overall experience.

    Answer from pro:

    Thanks for the great review! See you next time!

    Reply created 29 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Nov 2018

    Fireplace cleaning

    I am very pleased with the service provided. The technician's work was completed efficiently and to our liking, thanks!

    Answer from pro:

    Thanks Joe! We look forward to seeing you and your fireplace for many years to come!!

    Reply created 16 Nov 2018
  • Review from Andrew H
    Rating: 1 out of 5
    Review left on 9 Nov 2018

    Had to finish the job myself....... would not recommend or use service again

    Was assured that exterior surface rust on my S/S Crown Verity BBQ would be addressed when I booked the job. Crown Verity recommended these guys. The tech. had only degreaser with him to tackle the rust which had no affect at all. I was left having to polish out the rust off the stainless steel after he left with Flitz product. This worked wonderfully. Company promised a scant refund of 15% for my efforts which has not happened. I would not recommend or use these guys again. Easier and less frustrating to go on line and learn how to give it a professional clean yourself and just set aside a couple of hours on a weekend.... and do a better job in the end.

    Answer from pro:

    Andrew, We issued the refund on November 6th(as promised). If it has not been posted by your bank yet, I am sorry, I suggest calling your banking institution. I also asked if the refund was acceptable when we spoke on the phone and you were satisfied and thanked me. I was happy to send a technician back to rectify the situation and in no way asked you " to polish out the rust off the stainless steel after he left with Flitz product." I would be happy to discuss this further if you call the office 416-925-9585

    Reply created 12 Nov 2018
  • Review from RONALD NISKANEN
    Rating: 3 out of 5
    Review left on 3 Nov 2018

    Cleaning and Repair

    Gas fireplace was not working. Suggested a good cleaning first. Still not working correctly. Found a small crack in the burner. Said they would call last Monday or Tuesday. All I got was the bill for the cleaning. Maybe I need to go elsewhere for a prompt repair

    Answer from pro:

    Hi Ronald thanks for the review! Apologies on the lag in our response last week as we were awaiting the correct quotation from our supplier. Glad to hear you have approved the quote and we are moving ahead with the install!!

    Reply created 7 Nov 2018
  • Review from Diana L
    Rating: 5 out of 5
    Review left on 1 Nov 2018

    Gas Fireplace Cleaning and Service

    Professional on the admin side - estimate, booking appointment and billing all done quickly. Courteous and knowledgeable tech on site. Fireplace glass and interior looks like new!

    Answer from pro:

    Hi Diana, we're thrilled to hear your fireplace is looking great now! We look forward to seeing you again soon.

    Reply created 5 Nov 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 1 Nov 2018

    BarBQ hookup quick and good

    Found this company on Homestars; they were quick to provide a reasonable quote, to schedule an appointment and do a good job. Thew gas-licensed installer took the time to provide additional help and advice on BarBQ maintenance.

    Answer from pro:

    Thanks for leaving us your thoughts Jacques! We're happy we were able to do a good job for you. We look forward to seeing you again Soon.

    Reply created 5 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Oct 2018

    Annual Grill cleaning

    Awesome job maintaining our grill, it looks literally brand new. Friendly service and they even caught some parts that were defective that were safety issues.

    Answer from pro:

    We're happy we we're able to impress you with our service! We look forward to seeing you at your next cleaning.

    Reply created 5 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Oct 2018

    Awesome job

    My Napoleon BBQ looks brand new. Perfectly clean. You guys did an amazing job! Thank you so much! I would fully recommend this company to anyone. Well worth the price to make my bbq new again. Jon

    Answer from pro:

    Thanks Jackie! We are so pleased that you are happy and would recommend our service! It is clients like you that make us strive for greatness. We look forward to seeing you for many years to come!!

    Reply created 20 Oct 2018
  • Review from Don
    Rating: 5 out of 5
    Review left on 14 Sep 2018

    bbq cleaning

    I was thinking of getting a new BBQ or replacing the grill. I hired these guys to clean the BBQ and it is the best money I could have spent. BBQ looks brand new!

    Answer from pro:

    Thanks Don! We always love keeping another old bbq out of the landfills and making you happy at the same time! We look forward to seeing your bbq for many years to come!

    Reply created 17 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Sep 2018

    Barbecue cleaning

    Amazing job, I haven't see my BBQ that clean since it was new. Excellent work done, can't be any better.

    Answer from pro:

    Always nice to hear another happy customer Nicolas! We promise we didn't swap your bbq for a new one! see you soon!

    Reply created 14 Sep 2018
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