They were suppose to clean my fireplace and I had to hire a new company to do a proper cleaning. They left dust and cobwebs throughout the fireplace and control panel. They never inspected/cleaned the vents and it turned out the vent outside was 80% full of debris (the new company i hired found that). That was a big health risk for my family that was missed.
The tech was a nice and pleasant guy but just didn't do a proper cleaning.
Very professional service from initial call handling through to the technician who serviced my gas fireplace. Both were prompt, courteous, and thorough, leaving everything clean and functional. Highly recommend for reliable gas fireplace maintenance