Strong Plumbing Inc. reviews (1884)

Last night, we started smelling sewage odor in the basement. I went on Homestars and found Strong Plumbing Co. with 10/10 ! Emailed him at 7:30AM and Valentin was in our home 2 hours later. He located the problem and fixed it in 30 minutes. Super friendly and took the time to explain the problem (Blockage in the toilet). Problem was fixed in minutes. Great person and company. He will actually do our next project, changing the faucet in the kitchen.

On Family Day, no less, Valentin was at our home in less than a hour. His repair was quick and reasonably priced. He'll be our go-to from now on, no question.

I first used Strong Plumbing (Valentin) almost 2 years ago, and neglected to write a review. He was fast, direct (I would even say blunt!) about the challenges, and what he was going to do to fix it. It was a very difficult installation because of the lousy job done by the previous owner, but Valentin fixed it quickly and professionally, and bang on his estimate. The results have stood the test of time - no problems 2 years later. Fast forward to last Spring (yes, I'm catching up on my reviews) and I called him in to my parents place to replace an original (25 year old) kitchen faucet. Same old Valentin - reliable, fast, to the point, and professional. Again, right on estimate. I'm considering a new kitchen and Valentin will definitely be the first guy I call for the plumbing work UPDATE: We had a burst pipe in the basement, leading to the exterior faucet, and we called Antonin right away. He was there the next day, and had the job finished, with additional features to ensure it wouldn't happen again, within a couple of hours. Again, an expert job. Call Antonin first!

He is the very professional and has a very demeanor. He pays a lot of attention to details. If you have any plumbing problems, you must call Valentin, and you won't regret it. My kitchen sink drain was flowing slowly for the past few weeks, and we tried chemical detergents such as Draino but nothing works. Finally the drain started to back up and was completely clogged. I called three plumbers to get an estimate. All of them came and check, one estimated $1300 he suggested to clean the pipes with power jetting. The second one suggested three ways of solving the problem but he sounded very unsure of what he was doing and he estimated at least $500 and up. Finally I called Valentin, he is the only one who was able to explain to me clearly what the problem might be and what he suggested to do and gave me an estimation right away on the phone about $300. He was on time, checked the problem and explain to me and started working right away. After 15 minutes we heard the sound of water flowing and he tested twice with me to make sure that the drain was really unclogged. He also gave me some suggestions to prevent future clogging. After he was done working he kept my kitchen clean. Overall, I have nothing but praise for Valentin, price, efficiency, quality even his attitude was great. If there are any future problems, I will not hesitate to call him and recommend him to all my friends.

When I contacted Strong Plumbing I was pleasantly surprised that Valentin go back to me the same day. He was ready to come by on that same day as well. He was prompt and friendly when he arrived. He estimated an hour and it took maybe 50 mins. - I was barely late for work! Valentin exceeded my expectations! He took time to explain the necessary fixes and also took time to explain another issue that I had not realized was going to be a future problem. Valentin of Strong Plumbing was professional, courteous and very down-to-earth. This will not be my last call to him! It is so nice to find a reliable trade person who takes the time to explain what he is doing and then proceed to do the job both professionally and efficiently.

I rarely enter reviews online, as I believe that there is an expectation of excellence that comes with all hires professions & trades, however Val of Stong Plumbing exceeded my expectations. He was prompt, communicative, suggestive and took measures to ensure his work had no issues even once he was done and gone. Professional and courteous, and even funny! Do not hesitate to call him for his help.

This was a very critical review. I can't find a way to delete it, so I've updated it. Valentin came and replaced my kitchen and bathroom taps 25 months ago. About 16 months ago, we had the lead service replaced with copper. The city's contractors allowed pebbles to get into the lines. These small rocks cracked the faucet, causing it to leak a lot. Unfortunately, Valentin was out of the country dealing with family matters when I called and emailed him, so I didn't get a response. He eventually got back to me to let me know he'd deal with it when he returned. He rearranged his work, came to the house, and installed a faucet I had bought. Without charge. He also replaced the shut off valves that didn't shut off anything. Nice guy. I wish I'd known he was out of the country dealing with a crisis.

Our home's original clay pipes from 1955 were full of roots and had started to collapse when we called on Valentin. He was busy, but managed to squeeze us in so the pipes could be cleared (as a temporary fix). He was patient and explained what was happening under the foundation. He scoped the pipes before and after removing some of the blockages, explaining that we needed to replace all of the underground pipes. His crew came in the following week to replace all of the sewage pipes, right back to the stack (which has been upgraded to PVC). They were extremely neat and courteous. They tarped the walls and sealed off the work area to limit the amount of dust and dirt being transferred to other parts of the house. They explained everything that they were doing along the way, and are clearly very capable professionals. The new pipes are performing as expected, the concrete work has started to cure, and we are relieved that our sewage system is working as it should. Val and his team did a great job and we recommend them without hesitation.

We were having problems with an old kitchen faucet that leaked and faulty shutoff valves. I tried replacing the faucet cartridge but that didn't fix the problem. We reached out to Valentin based on the reviews here and are glad we did. He replied to us within minutes and provided an accurate quote based on photos he requested. He was very punctual, reliable, professional and such a pleasant person to deal with. He made the neceesary repairs in no time and provided cost efficient solutions to other inquiries we had. Not once did he try to upsell us on services we didn't require. I highly recommme Valentin and won't hesitate to call him when we next have a need for a plumber.

A year after my basement renovation, our sump pump started smelling bad. Valentin came soon after I called him and said the installation hadn't been done quite right, and there was stagnant water at the bottom, which was causing the smell. There was also the possibility that a little water from the sewage pump was leaking into the sump pump (a scenario we hoped wasn't the case) but he said he was pretty sure it was a problem with the sump pump. He upgraded the sump pump, installed a better backwater valve and cleaned the pit. He was amazing! He came back later that day with all the materials and left it perfect. What could have been a disaster was solved efficiently and honestly. Valentin is kind, pleasant and good-natured! A pleasure to have him work at our house.