Kersi Cooper
Rating: 5 out of 5
Replace lead pipe and brass gasket connecting upper floor toilet to vertical stack in the basement. Also replace Kitchen faucet.
STRONG Plumbing had installed a Back water valve in our home in 2017 and we were very satisfied with their service. Therefore when we had a leak from the upstairs toilet into the basement, we called STRONG Plumbing this month (September 2020).
Valentin came promptly and diagnosed the problem as a disconnect between the lead pipe coming off the vertical stack in the basement and the flange sitting at the bottom of the toilet. Within couple of days he returned with all the new parts and replaced the lead pipe and the brass flange with ABS and fixed the leak problem. Valentin also installed our kitchen faucet very nicely.
Valentin takes the time to explain the problem, show what is wrong and after finishing the job, shows what he has done. His work is very methodical and clean. He also calls in advance and informs us that he is on his way to our home and in very punctual.
We recommend STRONG Plumbing and will continue using their services, if needed in the future.
Answer from pro:
Thank you for using our services
Reply created 13 Sep 2020