Pro Appliance Ltd.

Rating: 5 out of 5

Pro Appliance Ltd. reviews (320)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Dec 2017

    Dryer

    Mathew arrived promptly and fixed the problem easily and quickly in less than 45 min. Thanks. Well done!

    Answer from pro:

    Thank you for your review. We are proud of our technicians’ professionalism and expertise. We look forward to being of service again in the future.

    Reply created 21 Feb 2018
  • Review from Stephen R
    Rating: 5 out of 5
    Review left on 11 Dec 2017

    Stove

    Prompt and honest. They diagnosed the issue and did not try to up-sell us on a service that wasn't necessary. I would definitely recommend them again.

    Answer from pro:

    Thank you, Stephen for your kind words. We take pride in being the first choice for our customers for trusted repair service. Our reputation depends on it. We want our customers to be able to rely on our team to get the job done right and in a cost efficient.

    Reply created 14 Dec 2017
  • Review from Kdf.young
    Rating: 5 out of 5
    Review left on 6 Oct 2017

    Washer's capacitor burned

    Matthew came in and was on time and curteous. He fixed and reprogrammed my washer quickly and it works like new.

    Answer from pro:

    Thank you for the lovely review. . Our technicians take great pride in delivering the highest level of customer service. We’ll be sure to pass along the positive feedback to Matthew.

    Reply created 12 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Sep 2017

    washing machine

    Matthew did an excellent job to fix the washing machine. Happy to have it functioning.

    Answer from pro:

    Thank you for your review.  It was our pleasure to have had the opportunity to do this repair for you. 

    Reply created 18 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Aug 2017

    repair of GE Profile refrigerator

    Reliable, professional, knowledgeable and honest. Service call same day. Matthew was very honest with assessment. He recommended we unplug for 24 hours and plug in again to see if it would work. This worked for a couple of weeks and Matthew had to come in and fix it anyway (just like he thought). He was on time for his appointment and fridge was fixed in no time. Thank you Matthew! Would definitely recommend for any appliance repair!

    Answer from pro:

    Thank you Cathy, for the lovely review.  We take pride in knowing our technicians are knowledgeable and honest.  Our goal is to get the job done in as timely and cost efficient manner as possible.

    Reply created 18 Sep 2017
  • Review from Jodi Gibson
    Rating: 5 out of 5
    Review left on 11 Aug 2017

    Electic dryer

    Excellent service and very knowledgable. He was very helpful and walked me through the process. He also gave great advice.

    Answer from pro:

    Thank you, Jodi for your review.  We strive to give our customers the best service possible.

    Reply created 18 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Aug 2017

    Dryer repair

    Great service and expertise. Matthew came in to look at our 23 year old dryer and fixed it within 30 minutes. I would definitely trust Pro Appliance. They won't try to sell you something new unless they really think you need it. He said our dryer will be good for many years to come! I really appreciate their integrity.

    Answer from pro:

    Thank you, Nancy for the lovely review.  We will certainly pass along your comments to Matthew.  Our goal is to provide our customers with repair advice they can trust and service they can rely on.

    Reply created 4 Aug 2017
  • Review from akeddie
    Rating: 5 out of 5
    Review left on 27 Jul 2017

    Fridge and dishwasher repair

    Matthew was very knowledgeable and courteous. Excellent service, very time efficient. Highly recommend for any appliance repair.

    Answer from pro:

    Thank you for the lovely Review. We are proud of our Technicians’ Knowledge. They do their best to get the job done in a timely manner and to your satisfaction.

    Reply created 27 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jul 2017

    Service call for refrigerator

    Refrigerator wasn't cooling. Matthew new immediately what the problem was and was able to correct the problem without needing a part. Extremely knowledgable, professional and honest. I would call them again for any type of service.

    Answer from pro:

    Thank you, Ellen for the lovely review.  With over 20 years of experience in the industry and regular upgrading to keep their skills current, our technicians' top priority is to get things done quickly, professionally, and economically for our customers

    Reply created 12 Jul 2017
  • Review from Customer of Pro Appliance Ltd.
    Rating: 5 out of 5
    Review left on 6 Jul 2017

    Repair of range and top load washer

    Matthew quickly diagnosed the issues, ordered the parts that needed replacement on both the range and the washer, and then returned within the promised 3-4 business days with the new parts. He was careful not to scratch our hardwood floor and replaced the parts that died with the new ones promptly.

    Answer from pro:

    Thank you for the lovely review. We do our best to get your repairs done as quickly as possible so that we don’t disrupt you too much. We treat our customers homes as if they were our own.

    Reply created 11 Jul 2017