Mhb Security Services Inc.

Rating: 4.9 out of 5

Mhb Security Services Inc. reviews (63)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Sep 2016

    Home security

    I spent a lot of time online researching security companies in my area and found MHB. I was particularly impressed by the information resources and videos available on the MHB website. They offered many different system packages and seemed to give good value compared to their competitors. I contacted their office to set up an appointment and when Hamid came to discuss our needs, I was very impressed with his professionalism, knowledge and advice. He had samples of the equipment so that you could see exactly what you were getting. He could answer every question we threw at him and gave us excellent advice and recommendations, so we signed up and 2 days later our system was installed by Alex. Totally impressed by the professionalism of the installation. I have total confidence that we are in good hands with MHB with Hamid and his team. I have also spoken with ADT and have been impressed with their response and service.

    Answer from pro:

    Thank you for your kind words. It is been a pleasure working with you. We are glad to know that you are happy with the product and services.

    Reply created 5 Sep 2016
  • Review from Umberto
    Rating: 5 out of 5
    Review left on 18 Aug 2016

    ADT Alarm System + Perimeter cameras

    We moved from Oakville to a large home in the country about an hour and a half west of the GTA. Through a Google search I found MHB and they seemed the best value around. I met Hamid at the house and he was very professional and honest about the alarm system I needed. He discussed options with me and worked hard to get his price down to my budget without compromising my needs. We ended up with an upgraded ADT system with extra sensors in key areas and a multiple camera system all set up and configured by Alex (a knowledgeable and friendly installer). So far it's been running perfectly. Hamid is really amazing to work with. I'm impressed by the MHB experience so far. He has stayed true to his word every step of the way and I couldn't be happier with the process or the person. A true class act and 5 star experience.

    Answer from pro:

    Thank you for your kind words. It is been a pleasure working with you. I am glad to know that you are happy with the product and services.

    Reply created 22 Aug 2016
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 6 Aug 2013

    ADT Home Alarm Installation

    Note: This service was done a couple of years ago; I just happened to see MHB listed here and though I would share our experience as it was not positive. We contacted MHB to install an ADT system in our home a few years ago, they had miss installed the sensors and took some large short cuts in installing the main control panel. We had a number of false alarms and were never happy to see the control panel in the middle of the room. MHB would miss the appointments to fix the system. They had no idea on where to install the celluar back up or the sensor on the sump pump. Eventually ADT corporate came to our home to honour the warranty. They removed all of MHB's work and reinstalled a whole new system. ADT corporate had informed us they had received other complaints to them about MHB. All is good now

    Answer from pro:

    Hi, I have no idea why your review here mentioned things which you never mentioned to us after the installation. We always try to fix any issue as much as we can. Control panel some time needs to be closer to the phone line area this is why, we always inform customer for the location of the keypad before we install any thing. MHB Security gives you full warranty, only because of our warranty, ADT was able to fix or put new system for you for no extra charge to you. Electronic items can become bad. If you ever have any issues, Our Warranty always assure you that your system will be fixed for no charge to you. Thank you

    Reply created 13 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Aug 2012

    ADT Security

    My ADT security was done by MHB Security Services Inc. I have three words to describe the service: professional, affordable, and fast. Hamid Baig - Ontario Sales Manager is confident and knowledgeable about services the company provides. Security system is easy to operate. I feel safe all the time: ever I am at home or away. I am very satisfied with the MHB.

    Answer from pro:

    Thank you so much for appreciating our services and writing this review for our company. We are happy to help you feel safe and secure in your home.

    Reply created 24 Aug 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jun 2012

    ADT from MHB

    I did alot of research into getting a GSM alarm system and talked with many alarm companies before settling with MHB. The deciding factor was value. MHB was able to provide the most number of alarm componets and lowest upfront costs. Hamid was great with answering my questions and providing honest advice. I'll be recommending them to any friends looking for an alarm system

    Answer from pro:

    Thank you Steve for your kind words about our services. Kindly send me your email address so I can fulfill my promise about sending you the free Hotel Coupons. Please also be reminded that if you did recommend our company to your friend and we (MHB) installed their ADT system, then we will send you a $100 cheque each time it happens. Thanks again. Hamid

    Reply created 5 Jun 2012
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 27 Apr 2012

    Best System with Best Service

    System seems to working better than I thought. The sales person that came and met with us was really nice and informative. Some of custmoer service on the phone was not great. Received a call from someone about our account but when we called back with a reference number they could not find us on the system and did not know why we were calling.

    Answer from pro:

    Hi Shelly, Thanks for your recent review on our (MHB Security) sales and installation. As you know, we are a local ADT Authorized Dealer in Canada means once we (MHB) sell and install your system, you become an ADT Corporate Customer. The Customer services call that you mentioned was from ADT's QA Department and not from MHB Security. You were supposed to give them your billing number or Customer number mentioned in your invoice in order for them to locate your account easily. Since it was a new account, this is why ADT needed that billing number or Customer Account number to activate your system. Now you can simply mention your primary home phone number and ADT will locate you easily or you can always call me and I will give you your billing / customer account number so it is easy for you and ADT to find your account information. Thanks again for your business. Hamid at MHB Security (ADT Dealer)

    Reply created 22 May 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Apr 2012

    ADT System by MHB

    Hi Hamid Sending you the reminder for the hotel coupon vouchers! Thanks again for the system. What a world of difference from Alarmforce!!! Way higher quality. Feel free to use me as a reference. Thanks Tim Balazs

    Answer from pro:

    Thank you for your business and your comment on our services.

    Reply created 22 May 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Apr 2012

    Happy Customer

    I just want to thank you for installing the ADT alarm in my house recently. It was a pleasure meeting you and we're satisfied with the service you have provided us. Sincerely, Glenn

    Answer from pro:

    Thank you for your business and your comment on our services.

    Reply created 22 May 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Apr 2012

    Execellent Services

    Good morning Hamid, If you recall you came to meet with my wife and I about an alarm. The installer came and his service was just as excellent as yours. We are both very happy with the service we received from you.

    Answer from pro:

    Thank you for your business and your comment on our services.

    Reply created 22 May 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Apr 2012

    ADT Home Security

    Hi Hamid, I am happy with our ADT Home Security System installation which is provided by MHB Security. As I said, You were very through in explaining the operation of our system and this is what made me and my wife comfortable to sign up for an ADT System by MHB Security. Thanks again. Jatinkumar Patel

    Answer from pro:

    Thank you for your business and your comment on our services.

    Reply created 22 May 2012
Get in touch