Urban Piping Ltd.

Rating: 4.9 out of 5

Urban Piping Ltd. reviews (128)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Apr 2017

    Replace Poly B piping

    Urban Piping was a lifesaver! I discovered a leak in my kitchen ceiling Sunday afternoon and called Clearview Plumbing to fix it (I have used them for drain clearing in the past) and they were unable to access to leaking pipe. Clearview told me I had Poly B and should replace everything, but until we did the replacement the water would have to remain off. Clearview provided me with a quote for approximately $18,000 to replace the piping "as best they could", however I would have to find someone else to do the drywall repair and painting. Luckily I stumbled upon Urban Piping as I was researching Poly B online and contacted Graham for a quote. Urban Piping's quote was approximately $19,000 however that included all drywall repair and painting. Also, Graham guaranteed me they would remove all of the Poly B from the house, even from the near impossible places like behind my new showers! As well, while Graham was at my house preparing a quote he also spent three hours (at no charge) finding the exact place of the leak in my kitchen ceiling and was able to repair the pipe so we could use the water in the house! The work only took a week and when I moved back in I couldn't tell where any of the work had been done, the walls and ceiling looked perfect. The house was very clean as well, Urban Piping uses air scrubbers which take the dust from the drywall out of the air and keep it from making a mess in the house. I didn't have to clean anything, just moved back in. Graham and his team tested all my fixtures as well before declaring the job done and noticed that when you ran a lot of water (multiple showers at the same time) my downstairs shower started to back up so recommended that they come back in May to clean out all of the drains and check my sewer main to ensure there are no tree roots causing problems (I have a large tree in my front yard). Overall a fantastic experience, I would recommend Urban Piping for all your plumbing needs and especially for Poly B replacement!

    Answer from pro:

    Wow Andrea! This is a stellar review. I really appreciate these extremely positive reviews to Showcase how outstanding my team is at poly replacement!

    Reply created 21 Apr 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Apr 2017

    Repair leaky bathtub handles

    Graham at Urban Piping came by to fix an issue where water was coming out of my bathtub handles. He was on time, professional and at a very reasonable price. Highly recomended! Dave

    Answer from pro:

    Thank you Dave! Glad Chance and I could come out and help you before we left on vacation

    Reply created 17 Apr 2017
  • Review from Customer of Urban Piping Ltd.
    Rating: 5 out of 5
    Review left on 15 Apr 2017

    Sump pump replacement

    The service was prompt, efficient, friendly, quickly done and complete. The diagnosis of the problem was made very quickly by Jason, and he proceeded to locate the necessary parts and replace the faulty ones in a very short time. There were no extra charges, just parts and labor. I highly recommend this service.

    Answer from pro:

    Thank you for the review, as always we strive to be the best

    Reply created 15 Apr 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Apr 2017

    Hot water heater replacement

    The guys came on time and did a great job. They charged what they quoted and even delivered a larger water heater, for the same price. Everything is working great and I can have scalding hot showers for the first time in years.

    Answer from pro:

    Thank you for the Review, I'm glad we could take out the problem tank and put in something you can rely on. Urban piping team

    Reply created 13 Apr 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Apr 2017

    toilet repair

    came out on a Saturday at short notice; owner came himself when the scheduled crew were delayed at their first job. Nice work, great people. I'd use them again for any plumbing needs that i might have
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Apr 2017

    Install and replace hot water tank

    The guys were On time, completed the work quickly and effectively. Super friendly and simple invoicing.

    Answer from pro:

    Thanks Chris for the review, look forward to helping you with that backwater valve this summer

    Reply created 6 Apr 2017
  • Review from Corey Graham
    Rating: 5 out of 5
    Review left on 30 Mar 2017

    Replaced poly-b water line to faucet + finished faucet install.

    Graham dropped everything and came to resolve a water leak issue we had with an old faucet / water line in our bathroom which left us without water over-night. Graham is prompt, professional, and most importantly, reliable. We've used Graham / Urban Piping Ltd. as our family's exclusive plumber for the past 6 years after finding his advert online. He always has been able to undersell the competition (without even trying) and his work is quality. I would recommend him for all your plumbing needs. FYI, he's also a person you could trust to leave in your home while you're away. 5 stars.

    Answer from pro:

    Thanks Corey!!! I'm always here for you!

    Reply created 30 Mar 2017
  • Review from Customer of Urban Piping Ltd.
    Rating: 5 out of 5
    Review left on 27 Mar 2017

    Replaced hot water tank

    Our tank broke on Friday. We contacted this company that day and they were able to schedule us for next morning with no additional costs (emergency charges). The price we paid was the price they quoted. Very efficient, took the old one away and left no mess behind. Very courteous, friendly and professional. We will be using this company in the future and do recommend them.

    Answer from pro:

    Thank you guys for the review! We always take care of our customers to the fullest. I'm glad we could come in Saturday and get you guys up and running before noon. Urban piping team

    Reply created 28 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Mar 2017

    Water heater replacement

    Can't say enough great things about Graham and the customer service that we received. Very pleased! Great prices and so quick and responding. Thanks!!

    Answer from pro:

    I'm here for you any time you need a plumber, I'm glad you were so close by and I could take care of you promptly. Thank you for the review Kristan I really appreciate it. Graham D

    Reply created 13 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Mar 2017

    Water heater replacement

    Grahame and Chan installed the water heater in about an hour and their work was first rate. They clearly know what they're doing as the installation went seamlessly and without a hitch.

    Answer from pro:

    Thank you Rich for the great review! You could say Chan and Graham have done this a time or two haha Urban Piping Team

    Reply created 13 Mar 2017