Can Do Fence & Deck reviews (461)

Thanks for posting the review! Appreciate your persistence in working with us and your neighbours to make this project possible with all the different requests, schedules and specific needs of individual homes within the group. Best

Appreciate the comments and the fact that you have used our services over and over as you moved! We price fairly for the specification we build and our Customers get good Value! We work hard for referrals and return customers and are glad this represents a significant portion of the work we have done year over year for the past 2 decades...Our whole staff appreciates your comments and we will pass on the message to all of the hard working CAN DO Fence & Deck Team Members! Respectfully, Alon Zamdvaiz Sales Manager CAN DO Fence & Deck Sales Office: (416) 630-DECK (3325) Mobile: (416) 989-3934

We appreciate you posting your feedback... Sales Representative Samer is a valued member of the CAN DO Fence & Deck Team and works hard to ensure the best possible outcomes with each and every customer he deals with ! Although things don't always go that smoothly we always do our best to ensure we do it right or make it right! Respectfully, Alon Zamdvaiz Sales Manager CAN DO Fence & Deck Sales Office: (416) 630-DECK (3325) Mobile: (416) 989-3934

Thank you for your feedback. I am glad you are satisfied with the work completed and wanted to let you know, if shed was moved from original location it was likely done so to ensure we could complete project / installation correctly and this may have been in the way... Keep in mind at times sheds that are moved slightly left in new location so that no future issues as municipalities generally require 1 1/2ft to 2ft set back for sheds off fence line... Having said that if that was the case you should have been informed and I regret this was not the case... Of course if you could kindly reach out to us and we would be glad to adjust this for you! Feel free to call me directly (please leave a message with details if no answer) for a call back within 24 hours! Sincerely & Respectfully, Alon Zamdvaiz alon@candofence.com Sales Manager CAN DO Fence & Deck Sales Office: (416) 630-DECK (3325) Mobile: (416) 989-3934

Thank you so much for your feedback... Samer is a valued and committed member of our CAN DO Fence & Deck Sales Team and our dedicated builders are always striving to do the best job possible! Thanks again. Alon Zamdvaiz Sales Manager CAN DO Fence & Deck

Appreciate that Jaspalcanth... As your fence once built was going to limit access and considering your situation, we where glad to accommodate so that your needs where met while ensuring the larger group of neighbours and homes in the subdivision got the fences done without delay! Its thoughtful of you to follow through and share your experience here. Best to you and Family. Alon Zamdvaiz Sales Manager CAN DO Fence & Deck

Thank you for reaching out to me regarding your concern which in this case was an administrative error... We always work to resolve any legitimate item for our customers. Just need a call and an opportunity to do so... If it is legit, we will get it done! Respectfully, Alon Zamdvaiz Sales Manager CAN DO Fence & Deck Sales Office: (416) 630-DECK (3325) Mobile: (416) 989-3934

We are glad we could meet your deadline as I assured you we would... Thank you for for posting your experience, it is very much appreciated.

Thank you for your feedback... I regret you had issues with communication and start dates and apologize for this. If you get in touch with me I will see what I can do as a thank you for your review and pointing out some issues with your particular build. Re: POST SETTING Wanted to address Post Setting, we set (due to our 5- Year Post Setting Warranty-Guaranteed not to heave or lean) in a particular way which includes; Concrete base under Post ( 6-18 inches (Average 1ft)) Post is 'Floated' in concrete so depth is actually around 1ft deeper than posts out of the ground as the cement at bottom is essentially an extension of Post while also acting as an insulator for long term durability. Having said that the issues you had are of concern to our Company and to me personally who has built our Sales based on Customer advocacy and want to make it right. Please feel free to Contact me via Phone / Text or Email and please refer to address / name and Contract number and Issues *(or simply mention Homestars Reply and I would be glad to discuss further. Sincerely & Respectfully, Alon Zamdvaiz Sales Manager CAN DO Fence & Deck OFFICE (416)640-DECK (3325) MOBILE (416)989-3934 (41

Grateful for you sharing your experience, glad the product and final result was satisfactory but regret the issues you experienced in between. The Sales Rep dealing with this I know has reached out to you to discuss some of the reasons communication was not where it should have been a few include; - Assuming one of the 3 neighbours involved was the point of contact and would be passing on message so had some broken telephone there. Also when dealing with add on's (such as shed removal) -Anything not booked 20-30 days in advance sometimes difficult for us to add on as our hectic and fixed schedule means planning for projects days and mostly weeks in advance including all the ordering etc... We are trying to find a way to build that flexibility into our system but from time to time quick change requests can be problematic for us with our current infrastructure if not done in advance. I would like to have a discussion to discuss further if you would like or if you like forward me an email to discuss further if convenient for you. Respectfully, Alon Zamdvaiz Sales Manager CAN DO Fence & Deck alon@candofence.com MOBILE (416)989-3934 OFFICE (416)630-DECK