Can Do Fence & Deck reviews (461)

Review from HomeOwner
Rating: 5 out of 5
Review left on 1 Oct 2016
Best fence and deck company around
Cando built fences for our neighbourhood in Brampton they were in and out in less than a week. Alon Zamdvaiz and his team provided excellent service. He met with the neighbours to discuss the work to be done. He was very thorough and honest. HR had the contracts drawn up in a couple of days and they started to build within two weeks. I would recommend Cando to everyone I know. This is the second fence they built for us. They also did fences in my last neighbourhood in caledon 5 years ago. In which they only took 3 days for 25 homes back to back.
Answer from pro:
Thanks for your feedback and for your organization with neighbours, this made the process much smoother! Glad we could complete this project well and within a tight time frame! Respectfully, Alon Zamdvaiz Sales Manager CAN DO Fence & Deck
Reply created 31 Oct 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 30 Sep 2016
Safe, Reliable and top Quality!
We are so pleased with this company. It was such a pleasure to deal with Samer from beginning to end. He was always there to answer any questions we had and went above and beyond with customer service. Once the construction of the fence began it was completed in a timely fashion, the product is top quality and the workers' professionalism was outstanding. Would highly recommend Can Do Fence to anyone!
Answer from pro:
Thank you for your inquiry through Homestars. In order to price correctly and send you some preliminary information please see below; Please Note: Based on travel time and set up costs we are not able to quote on any projects under 100 linear feet for any Fence project or 200 sq. ft. for any Deck project. If you have less than the minimum requirement we are sorry for the inconvenience and regret that we cannot bid on the work. If your project meets or exceeds above minimums, please follow below instructions to get preliminary information and pricing sent to you within 3-5 days for your review. A). Go to the website at candofenceanddeck.com -or- candofence.com B). Click  ’Contact Us’ / ‘Email Us’ and let us know; 1. What type of fence you are looking for: Click ’Fences’ and see #1 through #8 (pictures and descriptions on website -or- Specify if Deck 2. Approximate footage / 1, 2 or 3 sides of your property 3. Are neighbours involved or just dealing with you You can also Click ‘Price Info’ and will walk you through what we need to assess if we can quote project for you including; Looking forward to receiving your email so that we can assess if project is something we can quote on, send some preliminary pricing and then take the next steps! Please allow approximately 3-5 days for a detailed response and remember the more information you give us the more accurate a response including pricing information we can send! *Be sure to mention you found us on Homestars for a Discount off regular pricing! Respectfully,
Reply created 22 Mar 2017
Review from Leon Sebek
Rating: 5 out of 5
Review left on 28 Sep 2016
Outstanding fence and deck contractor
Can Do built all the fences for the backyards on this block and several others in this subdivision. Formerly, I was a construction inspector and so I tend to have a critical eye towards construction quality. I carefully watched Can Do build other fences in the subdivision before they started on our block and was impressed with both their workmanship and the quality of the materials they used. The entire time from signing of all the contracts to completion of the job was quoted as 30 days but Can Do managed to complete the job well under the deadline. It was nice not having to pester a contractor to complete a job once they had begun it, then stopped once the posts were in the ground. Alon was a pleasure to deal with, unlike many other contractor's point-of-contact, always promptly returning my calls and emails regarding questions or comments I had. I have no problems recommending Can Do to anyone who wants to build a fence and I have no reason to believe that the quality of their Deck construction is any different from their fence construction.
Answer from pro:
Thanks for your feedback... Appreciate your assistance in getting neighbours organized and glad we could complete the project on time and done right! Respectfully, Alon Zamdvaiz Sales Manager CAN DO Fence & Deck Office: (416)630-DECK (3325) Mobile: (416)989-3934
Reply created 31 Oct 2016
Review from Mona Gupta
Rating: 5 out of 5
Review left on 24 Sep 2016
Backyard Fence
Alon and Mili are 2 of the best businessmen I have dealt with when organising a group of neighbours for a fence project. Alon was able to provide us with a quote and followed up patiently with everyone on the group. He didnt rush anyone and provided options that worked for us. Mili was one of the best at building fences and working with us to get us what we wanted and suggestions on how to make it long lasting! Excellent customer service and great rapport building coupled with completing project ahead of time and in the quote discussed are key distinguished characteristics that are worthy of mention! Thank you both! :)
Answer from pro:
Thanks so much for sharing your experience and great working with you and your neighbours!
Reply created 31 Oct 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 15 Sep 2016
Fence and deck
Great work they stand behind there product and workmanship. Can Do Fence came back to fix my footings for my deck years after it was built. My deck is more solid now and looking better then the orginal build. I'm very happy with the work ethics and would recommend them to family and friends.
Answer from pro:
Bob, Thank you for your business and for sharing your feedback... No Company is perfect but what separates our Company is that if we do something wrong and a customer comes to us we do all we can (within reason) to ensure resolution as our Customers are important to us and to me personally... Customer advocacy is what this Company was built on and at the end of the day we will right any wrong given the chance... Although we always strive to do things right the first time, when an issue occurs that we can assist with we always do our best to do so! Respectfully, Alon Zamdvaiz Sales Manager CAN DO Fence & Deck OFFICE: (416) 630-DECK (3325) MOBILE: (416)989-3934
Reply created 31 Oct 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 14 Sep 2016
Residential Fencework
After using a very poor contractor for one side with our neighbors, we sourced Cando to complete the second side of our fence. Fence was completed last year (2015) and we raised some issues to be looked at and fixed. Unfortunately, we were told due to the season and size of the work to be fixed - they would not be coming out. We kept persisting to get the matter escalated (2015-2016). Late last month, we were able to speak with Alon, the owner. After hearing our concerns and that we had done our due diligence to notify Cando of our issues including noting staff names, dates, etc. he was highly empathetic to our situation. He had his team come to review the site and arranged for Elliot to do the work. Elliot went above and beyond. He was communicative, professional and a hard worker who wanted to make sure everything was done correctly. We've used Pickett Fence and Security Fence in the past. Cando has impressed us the most. We were frustrated initially by post sales service but after reaching the key decision maker - overall experience was positive. Issues were limited to final gate posts. Craftmanship for the bulk of the job was good!
Answer from pro:
Thank you for giving us the opportunity to correct the issue... Glad we could connect and go over this together and resolve. Thank you for getting to the source to get this done and sharing this experience with the general public so they know that ultimately if there is a wrong we will find a way to make it right! Respectfully, Alon Zamdvaiz Sales Manager CAN DO Fence & Deck (416)630-DECK (3325) (416)989-3934
Reply created 31 Oct 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 12 Sep 2016
Great service equals happy customers
My sisters and I are very pleased with Cando fence and deck. This is our second time using this company and it was for a reason- their great service and customer service. We are very pleased with yheir professionalism and service. Great job guys! Alon and team keep up the great work!! Blessings Stacey S.
Answer from pro:
Thank you Stacey, Glad we could be of Service for you as you moved from one Home / Area to another and look forward to being able to offer you our services again when you need us! In over a decade that I have been here we are proud to say that we have a community of customers that have used us 2-3 times over this span of time when moving from Home to Home, we know we are doing something right... Thank you for your feedback Respectfully
Reply created 31 Oct 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 26 Aug 2016
Professional staff, quality work
CANDO built a backyard fence for my neighbors and I. They did a fantastic job and I have nothing but good things to say about the experience. First of all, the work itself was done very well. The workers are professional, courteous, and efficient. The posts were up within a day and the fencing done within 3 days. The fence itself looks great. Just as important, CANDO (specifically Alon) was very easy to work with during the pre-build phase when all the neighbors were coming on board. Some had specific needs and others had many questions, and he handled them all with patience, professionalism and flexibility. He was very responsive, answering all phone calls and returning text messages within minutes. The price of CANDO compared to its competitors is very good. They also offered a 5 year warranty and a grading waiver, which gave me a lot of reassurance. They accept credit card, give Air Miles, and do not charge until the work is complete. It is a very legit operation which is more than can be said for some of the other contractors we looked at. I cannot recommend them any more highly.
Answer from pro:
Appreciate the detailed feedback... Thank you for working with us and your group of neighbours / Homes. Enjoy your Fence and Privacy! Respectfully, Alon Zamdvaiz Sales Manager CAN DO Fence & Deck OFFICE: (416)630-3325 MOBILE: (416)989-3934
Reply created 31 Oct 2016
Review from Customer of Can Do Fence & Deck
Rating: 5 out of 5
Review left on 26 Aug 2016
Fence
I have CANDO fence to build my fence. They did a great job and complete the job in 1 day. The craftsmanship is great. The customer service response time is slow.
Answer from pro:
Thank you for your feedback... During busy times Customer Service responses can slow down, I apologize for any inconvenience... We always strive for best customer service we can provide and am sorry if we fell short in this case. Feel free to contact me if you want to discuss any particulars. Respectfully, Alon Zamdvaiz Sales Manager CAN DO Fence & Deck OFFICE: (416)630-DECK (3325) MOBILE: (416) 989-3934
Reply created 31 Oct 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 25 Aug 2016
August 2016 - Hard Project but Excellent Workmanship & Service
I recently organized a fence for my neighbours. It's been an ongoing project for 2 years and Alon (owner / manager) has been nothing but patient and accommodating. He runs his business with passion and class and I never hesitated to go to him with issues with my neighbors (and there were many). Alon has a keen understanding of the business and in particular the difficulties arising between competing interests and he worked tirelessly with me to satisfy all parties. He also takes great pains to explain in detail the entire installation process, the various warranties available/included in the price and how CANDO will guarantee their product for 5 years after completion (normal wear and tear excluded, obviously) The workmanship was and professionalism of his crew was top notch. The posts are dug at proper depths and cement mixed off-site to ensure the very best consistency and, therefore, durability. My fence was built to grade. This is important as others in my subdivision used other contractors who did not bother to follow the backyard grading which created gaps between the fence and the ground - not so with CANDO. Lastly, their prices are reasonable and competitive (we looked at 4 contractors before selecting CANDO). You can find cheaper but the VALUE of CANDO's workmanship is hard to beat. Like I said, our neighbours across the way found a 'cheaper' contractor ($1/foot) but the workmanship did not compare - the cuts were sloppy and last time I checked the posts had not be cut to proper height (6 feet) and it's been over a month since complete. CANDO cut our posts on the same day and so their finished product was far superior. I would without hesitation recommend CANDO and Alon to anyone who needs a fence. BWHB
Answer from pro:
Appreciate the detailed feedback and for sharing your experience with our Company with others. Sincerely, Alon Zamdvaiz Sales Manager CAN DO Fence & Deck
Reply created 31 Oct 2016