HomeOwner
Deck and fence
Answer from pro:
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Reply created 17 May 2017Can Do Fence & Deck
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Reply created 17 May 2017Appreciate the feedback
Reply created 17 May 2017Appreciate the feedback
Reply created 17 May 2017Appreciate the feedback
Reply created 17 May 2017Appreciate the feedback
Reply created 17 May 2017Appreciate the feedback
Reply created 17 May 2017First and Foremost-- We are always committed to the Highest Possible Standards when it comes to Installation and Customer Service and this is Clearly Reflected in the Majority of Opinion and Reviews which are overwhelmingly positive. With over 1500 Residential Homes Completed annually, we are encouraged by the high rate of satisfaction from our Customers and always strive to improve ourselves as individuals and as a Company. Some Facts to Consider; See A. B. & C. A. We have responded to said customer as well as made multiple visits to this Home and have done adjustments for him including many Not Under Warranty. We have done our best to accommodate despite his multiple complaints about non warranty items and we feel a few things may not be fully fair and balanced here. B. it was not the whole fence customer had an issue with, only a few boards (many months after installation) that he observed had behaved as a natural product like wood can after installation. These items would not be covered by Home Depot (See Home Depot Lumber Aisle) or any other Major Installer as they had to do with natural wood behaviour Not Installation which customer called 'Satisfactory'. C. He says at first 'The Fence was put in Satisfactory' later taking about a Shabby Job and naming items occurring months after installation and based on natural wood behaviour. As per above these are Not Installation issues- Despite this we had made multiple visits and adjustments even for items not under warranty. In conclusion we always are up front with our Customers and do our very best each and every installation. We recognize after nearly 2 decades in Business though that there are a few small percentage of people that will not be satisfied no matter what you do...Right or Wrong. But alas, we will continue to do our best and appreciate the Support and Excellent Feedback we Receive from our Valued Customers.
Reply created 9 Dec 2014Appreciate the feedback
Reply created 17 May 2017Appreciate the feedback
Reply created 17 May 2017Appreciate the feedback
Reply created 17 May 2017