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Ecoline Windows

Rating: 4.7 out of 5

Ecoline Windows reviews (1218)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jun 2018

    Window Installation

    I needed to replace 7 windows in my home which can be an overwhelming task. So many window companies to choose from and then there is the material that the window is made of and there is the style, colour etc. I finally chose Ecoline and I am so grateful to their sales representative Sergey. He explained in great detail the construction of the window and the pros and cons of what I was looking for. The price was reasonable and was in line with other competitors. The window installers were great. Petro was very efficient and knew his trade. No time was wasted to install the windows. Everything was cleaned up after the install of the windows. Since the install of the windows I am finding less street noise filtering into the house, the air conditioner is not coming on as much which means I am very happy with the windows, I chose. The test will come this winter and I will keep you posted whether the windows meet my expectations.

    Answer from pro:

    Hello there. We're glad you enjoyed replacing your windows with Ecoline. Please don't hesitate to contact us if you have any questions or concerns in the future. Keep in mind, we do also offer a referral incentive in the event you decide to recommend us to friends or neighbours, Thank you so much.

    Reply created 26 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jun 2018

    Replace Arched Window Living Room

    Excellent Service from Start to Finish...Ordered windows in winter (two arched type) and were delivered and installed in the warmer weather in Spring as promised. Kept us informed all the time as to progress of Production...Salesperson was a real pleasure to deal with..offering advice when asked ....knew the product very well...Measuring was done with Great Detail and when installed, fit excellent...as mentioned these were arched so size must be accurate...Highly Recommended to anyone considering Windows of any type. Very Professional...Cleaned all areas when done. Would Definitely Use Again !!!!

    Answer from pro:

    Hello there. We're happy you were left satisfied with the replacement process and our crew did everything to your expectation. Please remember we are phone-call away when you need us. Thank you for your business and for an excellent review about our company.

    Reply created 22 Jun 2018
  • Review from Mary Koop
    Rating: 5 out of 5
    Review left on 20 Jun 2018

    Kitchen and basement windows

    Ecoline was great to deal with from start to finish. We were replacing 5 basement windows and a big kitchen window. We already knew what we wanted and the salesman was very friendly, understanding and not pushy. Installation was quick and thorough. They cleaned up very nicely after themselves and we’re finished in 1/2 a day. 10/10 would recommend Ecoline.

    Answer from pro:

    Hello Mary, thank you very much for your positive review. It is always a pleasure to read good things about our staff, and that you are satisfied with the product. We believe in excellent customer service and honesty .Enjoy your new windows and thank you again!

    Reply created 21 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jun 2018

    Sunroom Windows

    We had a great experience with Ecoline from start to finish when we needed windows for our 4 season sunroom. The estimate was professional and accurate. The installation went very smoothly and they cleaned up all materials after they were done. I would definitely use them again when we need new windows.

    Answer from pro:

    Hello Mr. Watkins. Thank you very much for your excellent review, we can not be more happier reading such a positive feedback from our customers. Don't hesitate to contact us if you have any questions about your new windows. Keep in mind also, we do offer a referral incentive if you decide to recommend us to any of your friends or neighbours.

    Reply created 18 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jun 2018

    window reolacements

    As I was in the market in replacing a few windows, I was a bit overwhelmed on how many window companies there is. My process began with searching online reviews of the various companies. I chose 3 who I felt were rated the best with Ecoline being one of them. Of the 3, Ecoline windows offered me the most impressive presentation at my home. Their salesperson, Iurii, was very knowledgeable and included a sample window to explain the construction and quality of materials used in constructing their windows. I was very impressed. The pricing was very competitive compared to others. When the windows arrived the installers were quick, cleaned everything up, and took the time to go over installing the screens, locking mechanisms etc. To summarize I chose Ecoline because of the sales presentation, quality of window and finally the price. Very happy and would not hesitate to recommend to my friends.

    Answer from pro:

    Thanks Patricia, we're glad you were satisfied with all aspects of replacing windows with Ecoline. Don't hesitate to give us a call if you have any questions in the future, our service department is always here to help. Keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours.

    Reply created 13 Jun 2018
  • Review from Customer of Ecoline Windows
    Rating: 5 out of 5
    Review left on 11 Jun 2018

    Window Replacement

    I had 5 windows replaced, including 2 quarter rounds changed to squares, and I am thrilled with the end result. Ecoline Windows did a fantastic job from start to finish. Alexey came out for the quote and was very knowledgeable, thorough, and ensured I knew all my options and what I would be getting. The windows arrived at the earlier of the stated date range. The install team, Alex and Paul, are clearly skilled in the trade, fast, and left my home clean. My windows look amazing and I highly recommend Ecoline Windows. I look forward to working with them on the replacement of the remaining windows. Thank you Ecoline for making this project so easy!

    Answer from pro:

    Hello there, we were very excited to read your review and we will make sure to forward it to your project manager, installation crew and our office staff. To build a good reputation and earn customer's trust is one of the hardest things for every business. Enjoy your new windows and thank you for your positive review.

    Reply created 12 Jun 2018
  • Review from Matt and Jenn
    Rating: 5 out of 5
    Review left on 6 Jun 2018

    Full House Window Replacement

    Ecoline in Edmonton was great to work with. The sales, scheduling, installation and costumer service representatives treated us with professional and high standard service and the final product is precisely as ordered and discussed. We had 11 aluminum slider windows replaced in our home with casement style windows and one, large, three-panel window in our front room was also replaced. The sales representative was knowledgeable and worked with us on costs, we were kept up to date on the progress of our order and installation was scheduled promptly and the appointment was kept. The installation crew was on time, did exceptional work and respected our home. Following installation, I had an issue with the finishing on one of the 12 windows. An installer was at our house the following day to rectify to our satisfaction. We are extremely happy with the overall project.

    Answer from pro:

    Hello Matt. We're happy you were left satisfied with the replacement process and our crew did everything to your expectation. Do keep in mind that we offer a referral incentive if you recommend Ecoline Windows to any friends or neighbours. Thank you for your business and for an excellent review about our company.

    Reply created 8 Jun 2018
  • Review from Kenton Folkins
    Rating: 5 out of 5
    Review left on 4 Jun 2018

    Whole house change out

    We had 11 windows and 2 exterior doors replaced. Right from the get go they were awesome! I submitted online a request for a quote, and less than 5 minutes later I had a phone call setting up an appointment that worked for me. Alex ( sales) was fantastic and very patient with our young son. We had our quote before Alex left that first day and he walked us through everything we could expect. He took the time to educate us about our options and how it would impact the quote and why we may or may not want certain options, but was always very clear that it was our choice. There was absolutely NO sales pressure. There was no upselling, there was no sway one way or another unless we asked, and when he gave us his opinion he made it clear that it was up to us. Installation time was as quoted by the installers and the installation looks awesome! The windows and doors we got look amazing and function beautifully! Thanks Ecoline!

    Answer from pro:

    Hi Kenton. We just want to tell you that we really appreciate your business. Your feedback means a lot to us as we are passionate about providing the best service possible. We are very happy that you've found our work to be satisfactory. Thank you and we appreciate you very much!

    Reply created 5 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 May 2018

    Window replacement

    had 3 qoutes, choose Ecoline, very proffesional, on time, really good at installation, answered all questions, cleaned up afterwards,very polite and friendly, would have them replace any other windows that need to be replaced

    Answer from pro:

    Hello Ken, thank you very much for such a great review about Ecoline Windows. We always strive to deliver the best possible product and service while maintaining competitive prices at the same time. Enjoy your new windows, and please do not hesitate to call us when you need us.

    Reply created 4 Jun 2018
  • Review from Stef
    Rating: 5 out of 5
    Review left on 24 May 2018

    Window Replacement

    We had 14 windows replaced by Ecoline (Calgary) in 2017. Alex Havkin was very professional, great to deal with and understood our requirements. Our windows were installed as scheduled and the whole house was completed on time. We are very pleased with the results.

    Answer from pro:

    Thanks for your positive review Stef. We're glad you enjoyed replacing your windows with Ecoline. Please don't hesitate to contact us if you have any questions or concerns in the future. Keep in mind, we do also offer a referral incentive in the event you decide to recommend us to friends or neighbours

    Reply created 24 May 2018
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