Landmark Home Solutions

Rating: 4.2 out of 5

Landmark Home Solutions reviews (420)

  • Review from Customer of Landmark Home Solutions
    Rating: 5 out of 5
    Review left on 27 Jan 2020

    Every window

    All the windows in the house were replaced. The installers were efficient and cleaned up after themselves. The windows look great both inside and out. Overall very pleased with the job!

    Answer from pro:

    Thank you for the kind words we truly appreciate you sharing your experience with us. if there is anything else we can help with please let us know :) thank you again

    Reply created 3 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jan 2020

    Porch bathroom and laundry rooms

    The workers came and did the work up very efficiently cleaned up the scrap before they left and checked all the work they had done with us salesman very good office staff they were a little hard to get a answer from

    Answer from pro:

    Jasper, thank you for sharing your experience with us i will make sure to pass this along as well as the feedback to my team. We appreciate you taking the time to write in to us. Please let us know if we can help with anything else.

    Reply created 3 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jan 2020

    Windows

    Work was done very well no complaints end job looks amazing 5 stars.....!!!!!! Thanks thanks thanks...

    Answer from pro:

    were so beyond happy that you were pleased with your experience with Landmark. Its truly been a pleasure working with you and hope we can help again in the near future :)

    Reply created 16 Jan 2020
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 11 Jan 2020

    Windows and doors

    Horrible customer service. They tried to change the price on my contract. Then made me feel like I was the bad guy for sticking to my signed contract. Signed contract in July and received the product in December and January. Didn't hear a thing from this company for 2 months then received a phone call on a Thursday telling me my windows were being installed on the following Tuesday. Did receive a phone call from Landmark once but it was with a private phone number. Not comfortable with this as a company should have a business line not a private number. Still waiting for a door handle to be replaced as it was installed broken. Never received a list of items to check over to insure everything was what I wanted. Meaning I couldn't confirm the colour of the trim being installed and did not get the correct coloured trim on the inside around my windows. The crews that installed everything were friendly and very professional.

    Answer from pro:

    Rob, thank you for taking the time to write in about your experience with Landmark. It saddens us to hear that your experience wasn't done to the Landmark standard and we apologize. I have spoke to service department about the handle and i have been informed that they did speak with your wife today and everything was worked out and the new handle order has been placed. we will be sure to connect with you right away to set up a date to have the door fixed. thank you again and we hope to make this right for you.

    Reply created 17 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jan 2020

    Replace windows

    Excellent work and time frame was exceptional , crew were awesome and very friendly. Outstanding workmanship.

    Answer from pro:

    This makes us so happy to hear :) thank you kindly for the review! please let us know if we can assist with anything else.

    Reply created 16 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jan 2020

    I replaced windows and doors

    It was great work, but I was not happy that the man DID NOT clean up his messes inside the house or clean off the windwos, as I saw in the video from the sales representative.

    Answer from pro:

    Sandra, thank you for taking the time to share your experience with us. Im very sorry to hear the clean up process was not up to the Landmark standard. We pride ourselves on our customer experience and well make sure to address this with the crew right away. thank you again

    Reply created 16 Jan 2020
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 7 Jan 2020

    New windows

    Removed storm windows but maintained French windows indoors and added proper insulated windows. We were able to keep the look of this old home.

    Answer from pro:

    thank you for taking the time to share your experience with us. very happy to hear you were able to keep the look you wanted and hope you were more than satisfied with the job. Thank you for your business and hope to work together soon.

    Reply created 16 Jan 2020
  • Review from Patrick St-Jean
    Rating: 5 out of 5
    Review left on 3 Jan 2020

    fRONT WINOWS OF HOUSE AND REAR PATIO DOOR

    GREAT PRODUCT AS ADVERTIZED. Windows look awesome.NO HEAT LOSS AND THE INSTALLATION WAS AMAIZING AND SEEMLESS. CHRIS AND RODNEY( I THINK) WERE VERY PROFESSIONAL AND CURTIOUS. I WOULD HIGHLY RECOMEND THEM AND WHEN WE DO THE REAR WINDOWS, WILL ASK FOR THEM SPECIFICALLY. THE SALE'S REP, JOSE, KNOWS HIS PRODUCT AND DID ONE HELL OF A SALES JOB.

    Answer from pro:

    Were so happy to hear this and ill be sure to pass this along to Jose. We thank you for your business and hope we can work together again in the near future:) thanks again

    Reply created 16 Jan 2020
  • Review from Sang Hyup Lee
    Rating: 4 out of 5
    Review left on 17 Dec 2019

    Window replacement

    I had Friendly service. Professional, on time. Step-by-step explanation. Would recommend again to peers.

    Answer from pro:

    Thank you kindly for the review. We appreciate Your business and hope to work with you again in the future.

    Reply created 31 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2019

    Doors and windows

    They where very fast worked straight through till after dark. They where clean and tidy they cleaned up all the mess inside and out I highly recommend this crew to all my family and friends. They also didnt leave my home until he explained how every window worked . It was a pleasure having this crew in my home

    Answer from pro:

    We're so happy and grateful for the kind words! We will be sure to let the crew know as well :) please let us know if we can help with anything else!

    Reply created 31 Dec 2019
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