Landmark Home Solutions

Rating: 4.2 out of 5

Landmark Home Solutions reviews (420)

  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 22 Sep 2017

    Window installation

    Windows are great and so we're the people who installed. Did leave a rather large scratch in my wall and did not tell me. Also person to come out and measure windows never showed at all on the date requested by Landmark. Had to call several times just to get someone out to take measurements. A project that was given 3 weeks at the time of purchase ended up being 8 weeks

    Answer from pro:

    We are glad to hear that you are pleased with your windows. We are sorry for the delays that occurred in the process of getting the installation complete. I have advised the service manager of the issue with the scratch in the wall. As always we appreciate getting your feedback so we can improve ourselves as a company.

    Reply created 26 Sep 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 22 Sep 2017

    Replacement windows

    The work was very well done and quick. I was less than impressed with theprep work and preparing for the job. I had to take a day off work and at the last minute they called to cancel. Otherwise quite satisfied.

    Answer from pro:

    Thank you so much for your feedback. We really appreciate hearing how everything went with the installation. Please accept our sincere apologies for the inconvenience to you with the last minute cancellation. We look forward to hearing from you for any future needs.

    Reply created 26 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Sep 2017

    Windows

    The installers were prompt kept a clear work site and paid close attention to detail. I am very happy with their workmanship and professionalism.

    Answer from pro:

    So glad to hear about the great workmanship! Thank you for the positive feedback!

    Reply created 18 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Sep 2017

    Window replacement

    Replaced a patio door and two basement windows. Cleaned up after themselves really well. Good crew

    Answer from pro:

    Thank you so much for sharing your review! We always appreciate the positive feedback and look forward to hearing from you for any future needs!

    Reply created 18 Sep 2017
  • Review from Colette Taylor
    Rating: 5 out of 5
    Review left on 11 Sep 2017

    Windows & sliding patio doors

    Excellent workmanship by the installers. Some issue with the original manufacturing of four sets of windows. I kept one set, despite the fact that the window set was not as ordered. I had to send three window sets back. All four window sets were manufactured with two or three identical windows. My order was for window sets with a picture window with one or two narrower windows. Landmark corrected the error with minimum fuss and no extra cost to me, so I am very satisfied with Landmark Solutions.

    Answer from pro:

    Thank you so much for the positive feedback! It is great to hear that the installers did a great job and that the problem with the windows was corrected to your satisfaction. We love hearing from satisfied customers and look forward to hearing from you for any of your future needs.

    Reply created 13 Sep 2017
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 19 Aug 2017

    Extremely disappointing

    We had eight Windows installed in June 2016. Five of the windows do not open more than halfway. After being pressured we signed off on the financing with the promise of getting the issue fixed. It's been over a year of chasing this company and absolutely nothing has been fixed and we are now paying for windows that don't work. We haven't heard anything in months. The company and its service is absolutely disgusting.
  • Review from cadmahop
    Rating: 5 out of 5
    Review left on 28 Jul 2017

    Windows and door

    Jeff & his teammate were prompt. They worked as a team & did a great job. As with most projects,there have been 2 call-backs, which have been attended to ASAP. All of my questions were answered. A final word of praise. I did not hear 1 swear word! Thanks guys!

    Answer from pro:

    Thank you so much for you review. We are so happy to hear that the install went well and that any issues were taken care of promptly. We look forward to serving you in the future! Roseanne, Landmark Home Solutions

    Reply created 3 Aug 2017
  • Review from Customer of Landmark Home Solutions
    Rating: 1 out of 5
    Review left on 28 Jul 2017

    Landmark windows ontario

    Had a few different company quotes ended up going with landmark ordered in May. Just called for an update sound like might get in September. Hope worth the wait as the 2 companies I didn't go with were cheaper and would be in by now :(

    Answer from pro:

    We are so sorry that you have experienced a delay with your installation. We try very hard to accommodate our customers quickly and efficiently but sometimes we do run into delays. Please accept our sincere apologies for the inconvenience. We will check with our service department to see if we can expedite this for you. Roseanne, Landmark Home solutions

    Reply created 3 Aug 2017
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 12 Jul 2017

    Doors

    Installers were on time. They were quite polite. But it seemed to be a fairly quick at it and they did an excellent job of cleaning up after themselves.

    Answer from pro:

    Thanks Gail for the excellent review. We always appreciate feedback from our customers and we look forward to hearing from you for any of your future needs. Roseanne, Landmark Home Solutions

    Reply created 14 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jul 2017

    Patio doors

    Excellent workmanship they do a beautiful job I would recommend this to anyone.Fantastic workmanship.

    Answer from pro:

    Thank you so much for the great review! it is always nice to hear from a satisfied customer. We look forward to hearing from you for any of your future needs. Thanks again for sharing! Roseanne, Landmark Home Solutions

    Reply created 7 Jul 2017