TMC Restoration

Rating: 4.4 out of 5

TMC Restoration reviews (346)

  • Review from Customer of TMC Restoration
    Rating: 5 out of 5
    Review left on 9 Oct 2023

    Sectional leather Couch

    We have a 13-year-old leather couch made by Palliser. This couch was lived on day in, day out. Kids jumping on it the whole bit. We started looking for a new replacement couch as well as having it refinished. We eventually decided on going with it being refinished. I worked directly with Tino. Tinos customer service was amazing from the time he came out for the consultation to the product delivery. They provided us with a loner couch and love seat which was very comfortable. When our refinished couch arrived (a few months later), it was a brand new piece of furniture even more comfortable. The springs were fixed, they held to their quoted price. Im writing this review a few months later and we are very happy with the level of service we received and the product we received back. I suggest reaching out to Tino directly if you can. When the time comes to have another full sectional leather, couch replaced. (My basement one) Ill be calling again! Thanks so much for your craftmanship and dedication.

    Answer from pro:

    Thank you so much for the excellent review! We appreciate your honestly & enthusiasm!

    Reply created 30 Oct 2023
  • Review from Customer of TMC Restoration
    Rating: 5 out of 5
    Review left on 5 Jun 2023

    Reupholstered dining room chairs

    This company offered me many fabric choices and I was extremely pleased with the end result. The new seat cushions make the chairs feel new and more comfortable than before. They completed the work ahead of schedule, and the installation crew who put the chairs back together again were quick, efficient and friendly.

    Answer from pro:

    Thanks for the excellent review. We appreciate the feedback.

    Reply created 16 Jun 2023
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 2 Jun 2023

    SPOILED WORK DONT TRUST THEM THEY ARE READY TO RIP YOU OFF

    my sofa , chairs was redone with upholstery changes with their sales recommendation, the cloth they choose was found to be in poor quality its peeling often right from 1st month & every 1 month, i begged them to rectify, which is very bad in looks. TMC is not accepting that they sold us poor quality of work & now they are teaching us how to take care of peeling. please don't trust these guys, they know only to make sales but service back up ZERO OR -ZERO, they are very smart in defending their poor work, not an ethical company to work with. I know they will place their replies here with 100 reasons but at last , what it matters is Am Sufferer.

    Answer from pro:

    Hello Rajesh. Your comments are dramatically out of sync with the vast majority of customer reviews posted to this platform. All of our fabrics are top quality. All synthetic blend fabrics do pill initially, but there are simple ways to resolve this as outlined in the care guide we left you with. We stand behind our materials & our workmanship 100%. If your newly restored furniture receives typical use in a residential setting there should be no issues with wear or "peeling"(?). If this is indeed a genuine review, please contact our office at your earliest to address. All contact information can be found on your invoice. Thank you.

    Reply created 16 Jun 2023
  • Review from Customer of TMC Restoration
    Rating: 0 out of 5
    Review left on 21 May 2023

    Damaged my Settee

    Very expensive and they wont redeem their discount coupon. They claim to be restorers, but their workmanship is very poor. They also damaged my furniture in transportation and refused to take responsibility - I will never use them again.

    Answer from pro:

    Hello Private User. Your comments are dramatically out of sync with the vast majority of customer reviews posted to this platform. If this is indeed a genuine review, please contact our office at your earliest to address. All contact information can be found on your invoice. Thank you.

    Reply created 16 Jun 2023
  • Review from Customer of TMC Restoration
    Rating: 5 out of 5
    Review left on 29 Apr 2023

    Reupholster 2 Chairs

    Fabulous service and excellent workmanship! Reupholstering of 2 living room chairs. Initial meeting was very helpful and confirmed if worth spending money Reupholstering of our chairs (frame & springs). Upholstery is awesome! Upholster made sure that pattern matched on cushion, front and back. Job was lengthy- 12 weeks (from pickup). So be prepared - BUT worth the wait!!

    Answer from pro:

    Thank you so much for your review! Sounds like you have a solid set of arm chairs to enjoy for many years.

    Reply created 22 May 2023
  • Review from Customer of TMC Restoration
    Rating: 5 out of 5
    Review left on 9 Feb 2023

    Repair damage to dining room table

    I had accidently put Bath & Bodyworks Wallflower on the table and it must have tipped over and the solution ate the finish of the top of my table. They had to redo the entire table and 2 leaves and while it was in getting worked on I had put a sticky on top of the table on the other side for them to fix the raise spot. I ended up that the veneer was damaged and they had to replace it with a new piece of the same wood. There was only a couple day delay due to a quality control issue which they resolved internally.

    Answer from pro:

    We're glad your story has a happy ending! Older items are definitely worth restoring. Thank you for your review.

    Reply created 28 Apr 2023
  • Review from katy baker
    Rating: 5 out of 5
    Review left on 8 Feb 2023

    Excellent reupholstered chairs!

    We got two swivel accent chairs completely reupholstered. The whole experience was excellent. From the sales person to the drivers who picked up and delivered them back to us, to the people who did the work - The service was great! The chairs look amazing and we are thrilled we got it done!! Would highly recommend!

    Answer from pro:

    Thank you for taking the time to leave a review for TMC Restoration. We are so happy to hear you were pleased with the results, Katy!

    Reply created 14 Feb 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jan 2023

    Restoration of 2 wingback chairs and 2 couches

    Beautiful custom renovation of my mothers antique period living room set. 2 Wingback chairs and 2 love seats. Better than new. Looks awesome and I have had a lot of good comments. I would not hesitate to use TMC again.

    Answer from pro:

    Thank you for the kind words Rodney. Furniture like that certainly deserves to be restored. Enjoy!

    Reply created 18 Jan 2023
  • Review from Frances Burton
    Rating: 5 out of 5
    Review left on 25 Sep 2022

    upholstery of two sofas

    Very happy with end product. Need to ask what kind of foam is ok for cleaning as commercial types not good! Did not know this. Work came as promised, impeccable and lovely. I will certainly use them again.

    Answer from pro:

    Thanks for the positive review Frances!

    Reply created 12 Oct 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Sep 2022

    Dinning chairs

    Thank you for doing my beautiful chairs. Am excited to see how beautiful my chairs are.

    Answer from pro:

    Great to hear! Thank you for the review.

    Reply created 21 Sep 2022
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