Advanpro Furnace & Duct Cleaning Ltd.

Rating: 4.8 out of 5

Advanpro Furnace & Duct Cleaning Ltd. reviews (649)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Aug 2013

    Furnace and ducts cleaning

    First time using Advanpro, I'll be honest, I don't know anything about furnaces or the procedures it takes to clean them. Based on my observations, the two gentlemen's, Steve and Bovey seem to have done an excellent job cleaning the furnace and ducts. Steve taught me how to maintain my furnace and shared his knowledge with me in regards to what would happen if I didn't maintain my furnace properly. Thanks to him, I learned something about maintaining a furnace. Overall I'm very satisfied with the service that I received from the company and the two guys who worked on my furnace and ducts. I would definitely recommend my friends and family to this company.

    Answer from pro:

    Thank you for the positive review! Please keep us in mind the next time you need any furnace cleaning/repairs.

    Reply created 5 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Aug 2013

    Furnace Cleaning

    We had an insurance claim due to sewage backup so the cost was covered. The company that was in charge of the restoration recommend Advanpro. We agreed to have them come in and clean the furnace. Steve & Bovey were very professional, knowledgeable, clean, pleasant and efficient. They called to advise us they were going to be a bit late b/c of traffic on the Deerfoot. Very much appreciated the communication, being stuck in traffic is beyond their control. We needed a new filter for our humidifier and they had one for us to purchase. We recommend the company and technician. Sincerely, Ryan & Kathy of Carstairs, AB

    Answer from pro:

    Thank you Ryan and Kathy for your positive review! We are so pleased to hear that you had a good experience with us and we hope to work with you again in the future (hopefully under better circumstances for you). Please keep us in mind when you need any further furnace cleaning/repairs!

    Reply created 9 Aug 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jul 2013

    High pressure air cleaning

    When I called Advanpro I was pleasantly surprised to get an appointment for the same week. Leo and Tim did a great job cleaning out the furnace and vents. Leo answered all our questions regarding the furnace and gave us excellent advice for furnace maintenance. We will certainly use this company for any future furnace cleaning/repairs. Excellent service!

    Answer from pro:

    Thank you for the positive review Lize! With our large fleet we are usually able to get people booked in within a week and I am so happy to hear that it worked out well for you. Please do call us next time you need any furnace cleaning/servicing!

    Reply created 9 Aug 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jul 2013

    Furnace and Duct Cleaning

    Lee and Ed arrived 20 minutes early! They were very friendly, efficient and answered all of our questions. We were offered a few upgrades which we accepted but never felt pressured to do so. I recommend Advanpro to anyone who is looking for excellent service. We will only use Advanpro from here on!!!

    Answer from pro:

    Thank you for the positive review Sue...We are so pleased to hear that we have a new loyal customer!

    Reply created 9 Aug 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jul 2013

    duct cleaning

    Purchased home in Calgary which was built in 2005 and no history of air duct cleaning. The Advanpro crew was efficient and thorough and took time to explain what they were doing. Great company, would use again/recommend.

    Answer from pro:

    Thank you for the positive review Trish! Please keep us in mind for your next cleaning.

    Reply created 9 Aug 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jul 2013

    Furnace and Duct Cleaniing

    Thank-you to Lee and Jay for the quality service they provided on July 17th. They were punctual, courteous and efficient. In fact they did go above and beyond. It's reassuring to know that there are workers that care and have a great work ethic. Kudo's to Lee and Jay.

    Answer from pro:

    Thank you Valerie for your positive review! Please let us know when you are in need of our services again.

    Reply created 9 Aug 2013
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 17 Jul 2013

    Furnace and duct cleaning

    Lee and Ed were about one hour late for their appointment but were thoughtful enough to call about the delay. Both were friendly and efficent workers who took time to explain what they were doing. The furnace and duct cleaning appeared to be thoroughly done but I was disappointed that the grills covering the hot air ducts and cold air returns were not cleaned. Perhaps this is not something they do, but felt that I did not receive sufficient value for the money spent. Donald Green

    Answer from pro:

    Hi Donald, I'm sorry to hear that you weren't left feeling completely satisfied with the job done. Please call our office and we would be happy to send the guys back at no charge to clean any grills that were unfortunately missed during the cleaning. Customer satisfaction is very important to us!

    Reply created 19 Jul 2013
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 7 Jul 2013

    Furnance Cleaning

    Had my furnace cleaned today by Pat and Lee. They were punctual (actually about 20 mins early) for the appointment, very friendly and professional. Thank you for the great service!

    Answer from pro:

    Hello Sara, My apologies for the late reply. Thank you so much for the positive review and please give us a call when you are in need of our services again.

    Reply created 19 Jul 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jul 2013

    Tuneup and Cleaning

    Lee and Jay came in and tuned up our furnace this morning. They were friendly, professional, and punctual. I also appreciated how quickly the receptionist got back to me when I inquired about booking a cleaning. Very impressed!

    Answer from pro:

    Thank you for the positive review! We are so happy to hear that you were pleased with the service provided. Please call us next time you are in need of any furnace servicing.

    Reply created 19 Jul 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jun 2013

    Furnace and vent cleaning

    The guys did a great job, very friendly and Leo answered all my questions and gave me some very helpful tips. I will most certainly recommend them to my friends.

    Answer from pro:

    Hi Scott, Thank you for the positive review! We always appreciate word of mouth endorsements and look forward to working with you and any family or friends of yours in the future.

    Reply created 19 Jul 2013
Get in touch