Advanpro Furnace & Duct Cleaning Ltd.

Rating: 4.8 out of 5

Advanpro Furnace & Duct Cleaning Ltd. reviews (649)

  • Review from Customer of Advanpro Furnace & Duct Cleaning Ltd.
    Rating: 5 out of 5
    Review left on 5 May 2020

    Duct Cleaning and Fireplace Chimney Clean

    Pat arrived on time and cleaned the Chimney and Dryer Duct quickly, and efficiently. The dryer duct is a tricky one here, and he did an excellent job. Everything was left clean, well cleaned and in much better condition than when he arrived. All my previous experiences with this Company have been fantastic.

    Answer from pro:

    Thank you for the great review!

    Reply created 6 May 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 May 2020

    furnace

    Very professional company. We are extremely happy. Nick, amazing person. He listened, he totally went out of his way, he explained everything in detail. No surprises. Nick made us feel very comfortable. Nick really looked after us. Trusted him 100 percent. . We would recommend your company 100 percent . THANK YOU NICK. Please commend Nick for his excellent work. Thank you.

    Answer from pro:

    Thank you so much for the great review! We hope you think of us for any future HVAC needs.

    Reply created 6 May 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 May 2020

    Professional and courteous service

    Advanpro has been great from start to finish. The wonderful salesperson who provided clear and honest information about the products and service and has continued to be of assistance throughout the process! Professional, courteous installers who completed the installation ahead of schedule, including clean up and how-to-use instructions. I have also been impressed with the service people and installation management.

    Answer from pro:

    Thank you for the great review Connie! Please keep us in mind for any future HVAC needs.

    Reply created 4 May 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Apr 2020

    Above and Beyond Service

    The team at Advanpro from the owner to the technician and installer to administration has been a pleasure to work with. Our furnace broke overnight on the Family Day weekend, when we had terribly cold weather. Within 24 hours I had it fully replaced! The technician was efficient in diagnosis and after we analyzed the cost for the part for a 17 year old furnace, we decided it was better to replace it. We received a quote quickly and the installer was able to perform the work the next day. Just this past weekend I had to contact them again about a rental house and rather than sending someone out right away, some self help techniques were suggested and we were able to resolve the issue without a serve call. Advanpro goes above and beyond and I highly recommend them!

    Answer from pro:

    Thank you for the great review! We really appreciate your business and hope to work for you again.

    Reply created 7 Apr 2020
  • Review from Customer of Advanpro Furnace & Duct Cleaning Ltd.
    Rating: 5 out of 5
    Review left on 29 Feb 2020

    Excellent customer service!

    We were not sure if our newly installed whole-house humidifier was impacted by the water shutdown by the City that accidentally happened on the next day after humidifier was installed. We arranged for the technician to come in to ensure it was working properly. From the phone call to the company to technician's visit it was an excellent experience!

    Answer from pro:

    Thank you for the great review! Please keep us in mind for any future HVAC needs.

    Reply created 2 Mar 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Feb 2020

    Furnace stopped working

    Michael & Trevor - thank you very much! Michael - you did commendable job from telephone call to actual visit/repair. You simply get us out of desperation. Will never forget your patience in trying to assist me over the phone. You accommodated us first hour in the next morning to at least make the furnace temporarily work and finish the job later. In our short dealings you made me feel that Advanpro can be trusted. Your service charges are very reasonable where others quoted me at least 2 & half times by other providers. I started recommending Advanpro and will use all your services.

    Answer from pro:

    Thank you for the great review Pedro! We really appreciate the recommendations and we look forward to working for you again.

    Reply created 2 Mar 2020
  • Review from Lana Wilson
    Rating: 5 out of 5
    Review left on 19 Jan 2020

    Furnace and duct cleaning

    Steve and Tim were 2 of the friendliest and professional guys to come into my home. They made my animals feel comfortable being in their space. I was pleasantly surprised that when they left, there was no sign they were even here except that I could breath better. I will definitely use them again and I will be recommending them to all my friends and family.

    Answer from pro:

    Thank you for the great review Lana! We look forward to working for you again and appreciate you passing our name on to your loved ones.

    Reply created 30 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jan 2020

    Furnace needed new igniter on a -40 day

    Michael was efficient, knowledgeable. Great work !! Thank you Michael!! Will be recommending to others to call. Was a very very cold morning. So glad Michael was able to help me

    Answer from pro:

    Thank you for the great review Lana! Please give us a call for any future HVAC needs.

    Reply created 20 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jan 2020

    Furnace

    Michael was very good - knowledgeable and he kept me informed. Great service and I will definitely recommend.

    Answer from pro:

    Thank you for the great review Glen! We really appreciate the recommendation.

    Reply created 20 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jan 2020

    New furnace and hot water tank

    Excellent customer service from beginning to end. Technician was knowledgeable, polite and patient. Installer was considerate of our home, ensuring doors were closed, drop clothes were placed on floors and everything was clean before he left. Receptionist was polite and engaging. I would recommend these guys 100 times over!

    Answer from pro:

    Thank you for the great review! Please keep us in mind for any future furnace or air conditioning needs.

    Reply created 20 Jan 2020
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