Ottawa General Contractors reviews (191)

I had a renovation done by Ottawa General Contractors which included my kitchen and 2 bathrooms (ensuite and main upstairs bath). Overall I was pleased with the result. There were of course issues along the way but each was resolved to our satisfaction. Our project manager Jim was fantastic. The design process was OK, but we ended up sourcing a lot of our own materials for the bathroom (i.e. vanities, bathtub, lighting, faucets, toilets). I just didn't find that our designer was giving us many options with prices provided. Our budget was tight and we were trying to keep a very close eye on it. Please Note: Be sure to review the initial scope in great detail. If anything is not listed this will cost extra. Even if you discussed it with the initial sales person, make sure it's in writing.

After a large kitchen Reno last year a circuit breaker kept tripping shutting our microwave off. We emailed OGC on a Tuesday, received a return phone call the same day, had electricians on site Thursday to have the problem fixed. OGC did not hesitate and made this a simple process without any hassles.

The company was very professional and all the employees from Brian, Hassam, Mike, and Jim, (and probably more I missed!) were very helpful, kind and had great ideas for our project. The trades people were always very good and respectful when working in our home. They did an awesome job and would always answer any questions we had. Special shout out to our project manager, Mike. He showed up every day, always positive and made our renovation journey much easier.

OGC are experts in their field. Service is impeccable. Always available and communications were always fluid and amicable. They transformed our house and living expérience and we are so greatful. Martin, Murad, Nick and Abdull, are some of the responsible artisans of our project that we Thank specially. Thank you for your great quality work and service.

We have been dreaming of blending our 2 families together to make a family of 7, it wasn't till we did our intensive researched that we were able to find the local Company in Ottawa that met all of our needs. OGC has been able to fulfill to the fullest everything we had envisioned in this journey of blending 2 families together. We wanted a room for each of our 5 children and a cozy master bedroom and 2 extra bathrooms, as well as an in-law suite. OGC was able to deliver each and every of our wants and desires, they were also very accommodating with our last minute changes that WE as customers, had overlooked during the initial design phase. Through various delays and issues with the city permit process, we were kept up to date with regular emails and calls, about what was happening and next steps. OGC was very good with their communication skills. In a project of this magnitude various issues and concerns will always arise. We voiced these to OGC and they were promptly dealt with, more often then not, above our expectations. Timelines were met with out issue, excluding weather related delays (10 days straight of heavy rain caused them issues with concrete being poured on schedule) All trades and in house workers were highly skilled and pleasant to work with. Each worker was well mannered, welcoming and respectful around our animals, 5 children and elderly parents. we were so confident and comfortable with the workers that we would leave the door open for them when we went to work without concern Many of the workers went above and beyond, one even closed a window in our sun-room when a cold snap hit, as he thought our birds might get sick. We thought so highly of many of the trades we have referred work to them for family and friends The final cost was close to the initial quote, with much of the overages due to our requests for changes or add-ons during the build, the rest was for unforeseen upgrades/ fixes. Abdull, our project manager, was always available through out the project. He often advocated on behalf. He was always a calming voice of reasons and/or a rapid text reply during our stressful busy chaotic life with 5 kids and multiple animals and full time job to remind us that he would take care of our concern on hand and he never failed to deliver. He made this process very easy to navigate. We would recommend OGC for any home renovation project, big or small, to our family and friends without any hesitations.

Hired OGC to demolish our old detached garage from the 50s. They built us a beautiful 22x26 modern, spacious garage. Super professional, great people to work with. Very happy with the final product.

We needed a family room/playroom and hired OGC to build an addition to our home. We initially chose to work with OGC because of the 7-year warranty that they offer. We really didnt feel comfortable hiring a company that couldnt even guarantee their own work. They had their best professionals working on the site and it really shows. They incorporated very unique elements to the space and did so with great attention to details. We love spending quality time with our son in the new room and were grateful to Jim, Jammal, and Abdull for making it happen for us.

OGC renovated our 1970 bungalow with new rigid exterior insulation and Hardie Board siding, and replaced an existing window with double patio doors. Additional electrical and exterior lighting upgrades were also done. OGC's project management and on-staff contractors did an excellent job, and were always professional. Need to keep an eye on the work of some subcontractors, but OGC were prompt in dealing with any problems. Very satisfied with the project and its final result.

We built a full family unit (attached to our home) for my daughter and her family. OGC provided the design and construction work. OGC navigated the process for us and was able to pivot when needed based on City of Ottawa requirements. They always provided suitable alternatives to meet all permitting requirements. We are very pleased with the final build. The contractors OGC hired did great work. OGC was very flexible to our changes and resolved issues quickly and to our satisfaction and we had an excellent working relationship.

I am writing to express my sincere appreciation for the exceptional warranty work performed by Ottawa General Contractor (OGC). Five years ago, when we were doing the first phase renovation, OGC completed most of the work with high quality except the flooring installation. Before the warranty expired, my husband David contacted OGC to voice his concern. From the moment Abdull learned about the sub-standard flooring issue, he promptly assessed the situation and acknowledged the quality concerns we had with the original installation. He meticulously planned the warranty work together with Fatima, and executed the replacement of the wood flooring to meet the industry standard. Their dedication to transparency and customer satisfaction truly made us feel valued as clients. Moreover, Ottawa General Contractor went above and beyond to cover most of the labor and hardwood material costs associated with the warranty work. They also reinstalled baseboards and arranged Maher to paint the damaged wall. This gesture not only showcased their commitment to rectifying the situation but also demonstrated their integrity as a reputable contracting company.