The Garage Door Depot

Rating: 4.9 out of 5

The Garage Door Depot reviews (222)

  • Review from Steve Howie
    Rating: 2 out of 5
    Review left on 30 Mar 2018

    Garage door opener repair

    Our garage door opener failed just as we were leaving for vacation. Upon our return I went to Homestars to have someone take a look. Within 10 minutes of posting I received a call from The Garage Door Depot, and they were able to send someone out within a couple of hours. The service technician was very courteous and thorough, would use the Garage Door Depot again (hopefully not too soon though). EDIT: Less than two months later the repair job failed. Turns out the technician did not apply any grease when he replaced the sprocket so it wore out in shorter.

    Answer from pro:

    Good Evening Steve, we are concerned with what has occurred here and cannot apologize enough for our tardiness with our response as we did not see your edit (the homestars App has being giving us a few problems). Regardless, we would love to discuss this premature part failure. We are at your service. Please contact us to discuss this at your convenience. (403)366-7911.

    Reply created 31 Jan 2019
  • Review from Customer of The Garage Door Depot
    Rating: 5 out of 5
    Review left on 2 Mar 2018

    Garage door opener stripped gear

    Our garage door stopped working after some time. After doing some research, I decided to contact Greg of Garage Home Depot. NO REGRETS! He's professional and very patient. He explained how the opener system works and how to maintain it so it'll last longer. Best part is, I was charged just for the gear replacement, not the whole gear kit like what other will charge you. Highly recommended!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Feb 2018

    Garage Door Repair

    This January my garage door opener failed after 17 years. Greg proposed a number of options to repair and costs and then surprised me by a day later indicating he could do the work on the Saturday. Work was excellent (and it did not hurt that Greg is very personable). I will definitely consult him to do the work on my next house!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Dec 2017

    Garage door depot Ottawa

    I recently decided to replace my tired garage door opener. When I started googling I soon realized there were too many choices. So, I decided to read reviews and am so glad I did because, by this method I happened upon Greg at Garage door depot. He was extremely knowledgeable and polite nor did he seem to mind my questions. He was very professional and very tidy too! Best part I have to say was Dodger!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Nov 2017

    Installation of Garage Door Opener

    I would like to express my appreciation for the excellent service I received from Greg. I was looking for a garage door opener and did not know anything about them but Greg treated me with the greatest respect and took the time to explain the various types of openers. After the installation, Greg explained everything I needed to know. I would like to thank him for his professionalism, it was a pleasure dealing with him. I would definitely recommend anyone needing help in purchasing a garage door or garage door opener to call The Garage Door Depot.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Sep 2017

    Garage door and opener replacement

    I had my old garage door and opener replaced. Greg from the Ottawa branch provided several options for both, and installed the selected ones quickly and professionally. He took time to make sure I was familiar with the operation and maintenance of the door and opener, as well as the safety features. Excellent service and I would definitely recommend the company to my friends and neighbours.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Sep 2017

    Garage door repair

    My garage door wasn't opening, and I had to repair it as soon as possible. Greg took the time to troubleshoot the problem over the phone, even before he arrived, which saved us time and money. After sending a few pictures of the garage door, he was able to determine the cause of malfunction. He arrived promptly and brought the necessary parts which would fix the door. He was very flexible with his time in order to fix the problem as soon as possible. Greg did a professional and thorough job in explaining and repairing the problem. I would definitely recommend Greg to repair your garage door, if you want the job done properly and efficiently. Caroline, Orleans, Ontario.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Aug 2017

    Garage Door Depot earns top marks

    I found Garage Door Depot on Home Stars. Greg was very personable and a pleasure to do business with. He help me understand all available options and helped me pick the right door. The door was ready a little earlier than expected and Greg was happy to make an appointment that fit my schedule. All in all, I'd have to say that I'm very happy that I chose Garage Door Depot and would not hesitate to recommend Greg's company for anyone's garage door needs.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Aug 2017

    Great Service and Excellent Workmanship

    Garage Door Depot was great to work with from getting the quote to project completion. I was in need of a new garage door and hardware and as soon as it was received, Greg was at my house installing it within the next couple days. I also purchased a new opener (on my own) and Greg got everything installed perfectly for a very reasonable price. Following installation, Greg took the time to show me everything he had done and explained what to test routinely, what to keep an eye on and how to get my keypad and opener features set up. I am very happy with the service provided and it’s easy to see that Greg takes pride in his workmanship. I would not hesitate to recommend Garage Door Depot to friends and family.
  • Review from Customer of The Garage Door Depot
    Rating: 4 out of 5
    Review left on 10 Jul 2017

    garage door repair

    My door was off balance and needed adjustment. Greg Darby came over the same day and proceeded to efficiently and effectively do the repairs. In addition, Greg took it upon himself to do other minor maintenance adjustments that rendered my door's operating system safer and operating smoothly all the while explaining how I could maintain the door in good working condition myself. Dan. Ottawa.