The Garage Door Depot

Rating: 4.9 out of 5

The Garage Door Depot reviews (222)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jan 2023

    More than just a new garage door

    I had called various companies asking for a quote to replace my old garage door. Greg, the owner of Garage Door Depot, was by far the most knowledgeable and helpful. He patiently walked me through my options, made trustworthy recommendations, and answered all my questions. While I was waiting for the installation, one of the cables came off for my old garage door and I could no longer open it. I sent an email to Greg and to my surprise and relief, he and his son came within a few hours and fixed everything. Later, Greg and his wife replaced my old garage door. They did a superb job! I'm extremely pleased with the results and thoroughly enjoy seeing my beautiful (and much quieter!), new garage door every time I come home. He also took the time to explain what he had done and went over all the features with my new opener including answering questions from both an interested neighbour and me. He encouraged me to contact him at any time should issues arise. Overall, my experience was positive. The Garage Door Depot is a very professional family business with above and beyond great service! I would certainly recommend this company.
  • Review from Customer of The Garage Door Depot
    Rating: 5 out of 5
    Review left on 10 Jan 2023

    Garage door repair

    We had a broken cable on the garage door and could no longer open it. We called the Garage Door Depot and the owner Greg came over and fixed everything very swiftly. He made sure to replace both cables and went over and above by making adjustments and verifications throughout. Very professional, great service!
  • Review from Customer of The Garage Door Depot
    Rating: 5 out of 5
    Review left on 9 Jan 2023

    Garage door opener

    Greg gave me options for my garage door opener and I chose getting a new one rather than a repair of the old one. Installation was quick. Price was very competitive. Very satisfied.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jan 2023

    Garage door opener and springs (2 service appts)

    Ottawa, ON. Greg replaced the garage door opener in 2019 and it is working well. He and his son came today, Jan 2023, to replace the broken springs on my garage door. Greg was very quick in responding and diagnosing the problem, explaining in a friendly manner the work needed. The repair was done well and at a fair price. I would certainly recommend this company.
  • Review from Cornelia in Toronto, Edmonton
    Rating: 5 out of 5
    Review left on 5 Dec 2022

    Repair Garage Door Opener

    It was easy to make an appointment. The service person was prompt, competent and friendly. We talked about the problem and he explained what he had done when he was finished. The door works again and the price was fair.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Nov 2022

    Excellent service

    I chose Garage Door Depot based on Home Stars reviews as I was coordinating a replacement opener for my mom's house in Edmonton (I live in Toronto). Jim was responsive and patiently answered questions. There was an issue with connecting the opener to my mom's vehicle, and Jim returned the next day to attempt to resolve the issue. Jim put in extra effort to make things go smoothly and I appreciated his professionalism. Would definitely recommend.
  • Review from Vaheed G
    Rating: 5 out of 5
    Review left on 15 Nov 2022

    Great service!

    Great service, fast response, reasonable price. What else is there!? Definitely recommend Garage door depot and consider them for future.

    Answer from pro:

    Good. Morning Vaheed, It was absolutely our pleasure to assist you! Thank you for both trusting in us and for taking a moment to share your experience with us and others. Best Regards, The Garage Door Depot

    Reply created 16 Nov 2022
  • Review from HomeStars user from Nepean
    Rating: 5 out of 5
    Review left on 18 Oct 2022

    Repair Garage Door

    Pulley string broken on one side of garage door. Greg came within few min and fized it. Pleasant knowledgeable and honest.
  • Review from Kieran Blake
    Rating: 5 out of 5
    Review left on 5 Oct 2022

    Garage Door Replacement

    Greg replaced my old and damaged garage door last Friday. I'm super pleased with the install, very well fitted, smooth and quiet opener operation. He also installed an extra weather shield along the bottom of the door I had purchased separately. I'd recommend the company for garage door replacement and maintenance.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Sep 2022

    Greg's a gem.

    We had a wonky garage door, where the immediate problem was that the tensor cable had fallen off the drum. He sorted that out quickly, then got to the root problems: that the door tracks were slightly misaligned and that the door's open position was an inch or so too low. All got sorted out super well. Greg is a solid guy and clearly enjoys his work. As an added bonus, his and my dogs ran around and played together while the repairs were being done.