Appliance Service Centre

Rating: 4.9 out of 5

Appliance Service Centre reviews (391)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jul 2015

    Washing machine

    A few months back, we were having a recurring problem with lint on our clothes, so we started with the company that sold us our washer in the first place. Two visits later, the problem still wasn't fixed, and they told is there was nothing wrong, that it was probably lint from the dryer (which it was not). But they wouldn't open up the machine to really get in there, like I asked them too. So I called The Appliance Service Centre. Darcy was happy to open up the machine, and we found lime scaling all over the inner tub. It was caking up and ending up on our clothing. Problem fixed. So, when our washer flooded recently (a completely unrelated problem), I went straight to The Appliance Service Centre again, and this time they sent Michael. Unfortunately, he couldn't find the problem, but he said there would be no charge for the visit. Imagine that! They still made the effort to come out, so I was certainly happy to pay for their time, but he declined. I would recommend this company in a heartbeat. Very professional, and they clearly know their stuff. If they can't find the problem, I don't think anyone can.

    Answer from pro:

    It's always great to have repeat customers! It's unfortunate the circumstances didn't cooperate for us to figure out your current problem. Call us if it reoccurs!

    Reply created 14 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jul 2015

    Broken dishwasher

    Darcy was so thoughtful and explained everything in detail to me. What component acted up and why it needed to be replaced. He had the part in his truck so I didn't need to book another apt so that was a bonus. I got everything done in a couple hours and can do my dishes again like normal. I will recommend this company every time for their prompt, courteous service. Thanks Darcy!

    Answer from pro:

    Thank you for choosing us and for sharing your experience!

    Reply created 14 Jul 2015
  • Review from Annabelle J.
    Rating: 5 out of 5
    Review left on 30 Jun 2015

    Dishwasher inspection

    As usual great, fast, professional and affordable service you can rely on. Always on time. Highly recommend this company for any of your appliance issues. Tenants love these guys as well.

    Answer from pro:

    We are very happy that we've met all of our goals and your expectations! Thank you!

    Reply created 30 Jun 2015
  • Review from Mary
    Rating: 5 out of 5
    Review left on 24 Jun 2015

    fridge repair

    I called this company to repair the fridge in the house for our tenant. They told us the fridge and freezer sometimes stopped working. John called me at the scheduled time with a quote to replace one part of the fridge. Now two days passed, my tenant told me the fridge works well. I appreciate Appliance Service Center's work.

    Answer from pro:

    We are very happy to have been able to help you out. Thank you for choosing us!

    Reply created 24 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jun 2015

    Dryer Repair

    Very pleased with the quick response and professionalism of our Technician, John. He fixed our dryer quickly, with a great positive attitude. Definitely recommended for home appliance repair! Thanks, Sharon

    Answer from pro:

    We value your opinion and appreciate you sharing your experience!

    Reply created 24 Jun 2015
  • Review from Sheri Bruneau
    Rating: 5 out of 5
    Review left on 23 Jun 2015

    Washing Machine Repair

    Darcy arrived on time and quickly found the issue with our washing machine. He not only fixed our machine, but cleaned up after himself. Great service and I would highly recommend Appliance Service Centre.

    Answer from pro:

    We thank you for choosing us and for sharing feedback of your experience with Darcy and the overall service.

    Reply created 24 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jun 2015

    Washer

    Darcy, came to fix a washer that was not draining. He was so pleasant, and was able to quickly assess the problem. He fixed it quickly and efficiently! Thank you so much! I hope I don't need to repair any more appliances, but if I do ( I am sure I will ;-) ) I will definitely call Appliance Service Centre again!

    Answer from pro:

    Thank you for choosing us and for sharing your experience. We hope all your appliances remain in good working order but we're here for you if they don't.

    Reply created 10 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Apr 2015

    Dishwasher Repair

    I had issues with my Dishwasher draining - and chose this company based on their reviews. I was not disappointed -and you won't be either! From the easy booking process, the confirmation (even had to re-schedule and wasn't an issue); and the genuinely pleasant customer experience that I had when Darcy arrived - it was all around fantastic! The pricing is upfront, and fair - with friendly, fast, professional service - I will definitely use them again; and recommend them to others.

    Answer from pro:

    Thank you for sharing your experience and we are very happy that we've lived up to your expectation.

    Reply created 17 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Apr 2015

    Kitchen Aid Gas Range

    Our 6 year old Kitchen Aid Gas Range has not worked properly since new. When hot, it would quit until it cooled down, all control panel would go blank. We bought it at Trail Appliances and had two warranty calls which did not fix the problem and then they wouldn't return. On self-clean it quit again and wouldn't come back on. John from ASC came by earlier than scheduled and went through the stove thoroughly and determined the cost of parts - more than the stove was worth. Appreciate your honesty and professionalism. Thank you ASC.

    Answer from pro:

    Thank you for choosing ASC and for posting your experience. It was our pleasure to help you.

    Reply created 15 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jan 2015

    Whirlpool Fridge Repair

    I am happy to give you another much deserved rating of 10! Thank you Darcy, I love your personality, attitude, professionalism and of course your knowledge of the work. Great Job. Amanda

    Answer from pro:

    Thank you for sharing your experience with us! We appreciate your feedback.

    Reply created 25 Jan 2015