Furnace King Home Services

Rating: 5 out of 5

Furnace King Home Services reviews (411)

  • Review from Customer of Furnace King Home Services
    Rating: 5 out of 5
    Review left on 12 Nov 2015

    Furnace & Air Conditioner Installation

    Sandip, thanks again for your time and service. The installers did a great job: On Time, Fast, Clean, and Professional. The product is very good, and we are very happy with our choice. Your professionalism is appreciated, and the fact that the rest of your organization exhibits the same level of professionalism is even better. We look forward to many warm winters and cool summers.

    Answer from pro:

    Thank you for your review. We are thrilled to hear that you are so happy with your choice. We look forward to continuing to provide you with exceptional service that helps keep your winters warm and summers cool. Thank you for choosing Furnace King! Sincerely, Anthony Damiani.

    Reply created 24 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Oct 2015

    Furnace & AC Installation

    Hi Sandip. We are very happy with the new furnace and A/C. It was an easy process and I learned a lot about how the system works. I appreciate you taking the time to explain the different types of furnaces and A/C units. What ultimately sold me was the 10 year parts and labor warranty and the 3 degree temperature guarantee from the warmest to the coldest spot anywhere in the house. Plus I felt the price was quite competitive. The installation went very well. Mike was professional, courteous and did a great job with no mess. We are very happy with the new system and would recommend Furnace King to friends and family. A very happy customer,

    Answer from pro:

    Thank you for your review and recommendation Sean. We are glad to hear you had a very pleasant experience with both Sandip and Mike’s installation team. We look forward to continuing to provide you with phenomenal service in the years to come. Thank you for choosing Furnace King! Sincerely, Anthony Damiani.

    Reply created 24 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Aug 2015

    Furnace/AC

    Furnace and AC purchased and installed. Professional, friendly service all the way from the sales call to installation and service. Competitive pricing, on time, no hassle, no pressure, top notch inside out. Thanks guys. So far, highly recommended.

    Answer from pro:

    Thank you for your review, I'm glad to hear that you have had such a pleasant experience with our team. We look forward to continuing to provide you with top notch service in the years to come. Thank you for choosing Furnace King! Sincerely, Anthony Damiani.

    Reply created 28 Aug 2015
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 16 Aug 2015

    furnace cleaning

    Technician cleaned furnace on oct 30,2014, He said that there was an oil leak that i never found. My furnace was checked with 2 other contractors that said that there is no oil leak. One of them said that my furnace will last at least 10 more years

    Answer from pro:

    Hi Luis, sorry for the delayed response. We had to look in our archives to get the technician's notes as this service call occurred close to a year ago. After reviewing your file, we see that our technician came to your home to do a 21 point maintenance and inspection on your furnace. When doing this maintenance, he found a small oil leak from your furnace motor and brought to your attention that it may give you a problem in the future. Our policy is to have our technicians inform our customers of all potential issues even if they are minor, as I'm sure any customer would be upset if their furnace failed after having a maintenance and inspection performed. He provided a quote for you so that if the motor should fail in the future you are already aware of the cost. This is to save time if your furnace fails and needs the repair. I'm sorry for any misunderstanding, but we do feel we should inform our customers of all potential problems their furnace may have when performing an inspection so they can make informed decisions in the future. We do leave it up to the customer's discretion whether they would prefer to be proactive and perform the repair, or wait and keep the information on file for their personal reference. If you have any other questions or concerns we would be happy to hear from you, and you may contact our office at 905-564-5464.

    Reply created 14 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Aug 2015

    Air Conditioner Installation

    Hi Sandip, It was my pleasure to work with you and your company Furnace King for upgrading the air conditioning for my house. I asked you to do the installation based on my previous experience with you in upgrading the furnace 3 years back. I really appreciate that you have offered 10 years labor and parts warranty along with 1 service each for air conditioner and furnace. Thank you for that. Regarding the installation, I found the installation to be great and installers have cleaned everything before leaving the premises. I have seen noticeable difference in home climate after the upgrade. Overall, I like the service provided by you and Furnace King to be outstanding and I will certainly recommend you to other people and certainly come back to you again in future. Thank you.

    Answer from pro:

    Thank you for your review and recommendation Junaid. We are thrilled to hear how happy you are with your new air conditioning unit as well as the installation process. We are so excited to continue to provide you with outstanding service in the years to come. Thank you for choosing Furnace King! Sincerely, Anthony Damiani.

    Reply created 12 Aug 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Aug 2015

    Furnace and AC Installation

    Hi Sandip: We are in general very happy with the services you provided to our home, the installers were very professional and nice, willing to answer any question we had for them. Thank you for your services !!!!

    Answer from pro:

    Thank you for your review Cecilia and Juan. We are so happy to hear that the installation process was both smooth and comforting for you. We look forward to continuing to provide you with such pleasing service in the future. Thank you for choosing Furnace King! Sincerely, Anthony Damiani.

    Reply created 1 Sep 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jun 2015

    Furnace, AC, and Humidifier Installation

    Hi Sandip, Your knowledgeable ,patient and conscientious approach in outlining our heating & air condition options is much appreciated. Mike & John arrived last Thursday on schedule and both capably and efficiently removed the old equipment and installed the new furnace and air conditioner leaving everything clean and tidy. Over the past three days since the new furnace and A/C were installed, we have experienced hot & cool weather. So far , both units have operated quietly & effectively.

    Answer from pro:

    Thank you for the review Richard. Glad to hear you are happy with the performance of your new furnace and AC, and that our team made such a positive impression. We look forward to keeping you happy and comfortable for the years to come. Thank you for choosing Furnace King! Sincerely, Anthony Damiani.

    Reply created 17 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jun 2015

    Furnace & AC Installation

    Hi Sandip! Thank you for your email and for offering the free maintenance. On behalf of Fabian and myself, I would like to express our complete satisfaction with the work that was done in our home installing the AC unit and furnace. So far we are very happy with the products we purchased from you, as well as the installers and yourself. We never experienced such customer service from a heating/ AC company before!!! Based on our experience so far we foresee good customer service and great satisfaction from your company in the years to come.

    Answer from pro:

    Thank you for your review, I'm happy to have had the opportunity to live up to our commitment to service after the sale. We are indeed committed to keeping you satisfied for the years to come, and look forward to exceeding your expectations in the future. Thank you for choosing Furnace King! Sincerely, Anthony Damiani.

    Reply created 15 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jun 2015

    Furnace Installation

    We were very happy with all the information you provided us on the initial visit and for your patience with our 3 year old son who was excited and in a playful mood. The installation went very well. Mike did an excellent job communicating everything with my father who was there and also called me directly at work to confirm all the information. They were able to set it up so that our A/C and Furnace are all on the same thermostat which is great, we were super happy about that! Both your customer service as well as Mike's was wonderful and gave us peace of mind. Thank you again!

    Answer from pro:

    Thank you for the review Ann, I'm happy to hear how comfortable our team was able to make you feel. We look forward to keeping you happy, and comfortable for the years to come with your new furnace. Thank you for choosing Furnace King! Sincerely, Anthony Damiani.

    Reply created 11 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jun 2015

    Furnace and A/C Install

    Sandip, Mike and John were outstanding. Their attention to detail, promptness and delivering the right service was outstanding. They went over and above to make me happy. I would definitely recommend their services to others

    Answer from pro:

    Thank you for your feedback Bryce. I'm happy to hear how Mike and John have exceeded your expectations. We look forward to continuing to earn your recommendation, and providing top notch service in the years to come. Thank you for choosing Furnace King! Sincerely, Anthony Damiani.

    Reply created 11 Jun 2015