Platinum Pro Painters Inc. | Todd Lacroix

Rating: 4.9 out of 5

Platinum Pro Painters Inc. | Todd Lacroix reviews (265)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Nov 2015

    Kitchen Cabinet Painting and Refinishing

    We did a complete remodel of our kitchen four years ago and unfortunately the contractor used a sub-standard finish on all of the woodwork and it needed to be resurfaced. We contacted several firms to get quotes on refinishing the cabinets. The owner of Platinum Pro Painters, Todd, returned our first call within 2 hours and made arrangements to come out and give us a quote, based on our earliest availability, which in this case was the next day. He quoted us a very fair price, which included painting the entire kitchen, and laid out the time lines for the work to be done. He also made arrangements for an interior designer to come out and helps us with proper colour selections. The work has just been completed, ahead of schedule, and we couldn’t be happier. It has been a first class experience from that first call. His designer, Anne, helped us make colour selections that we would never have made on our own. The set up crew was courteous, methodical and efficient going out of their way to explain what they were doing and what we should expect over the next few days. Mike, his painter, was amazing. Polite and openly friendly. Took the time to explain his steps and time lines on completion. I have been self-employed in the service industry for over 26 years and I appreciate good customer service when I hire a company to do work in our home. Todd and his team at Platinum Pro fully embrace the concept of top level customer service and combine that with top quality workmanship. It was a totally enjoyable experience and we would highly recommend Platinum Pro Painters. Tanya & Barry Groves

    Answer from pro:

    Hi Barry and Tanya, I just want to thank you for all of your kind words, nothing makes us happier than a satisfied client and we will do anything to achieve that. If you guys ever need anything in the future please dont hesitate to contact us. Have a wonderful holiday season!

    Reply created 25 Nov 2015
  • Review from Susan Steacy
    Rating: 5 out of 5
    Review left on 16 Nov 2015

    Kitchen Cabinet Painting and Refinishing

    "Quality and Integrity - sums it up. Coming to the end of a long and frustrating main floor renovation of our 100+ year old home, I contacted Todd at Platinum Pro for a quote on painting the existing oak cupboards, in our kitchen. Within literally a few minutes, Todd called me back and we arranged a time to meet. He was well prepared, had samples of what the finished product would look like and a comprehensive portfolio of options, details of the process, etc. He was prompt in providing his quote, open to all of my questions, and well prepared to provide me with factual answers. Mike, the onsite representative who completed the work, was extremely sensitive to being in our home, while completing all of the extensive onsite work. When he returned with the doors and drawers he was meticulous in ensuring their re-installation was perfect. Unfortunately, an additional new cupboard that I was having added was out of stock and when I told Mike I would need to paint it later myself, he contacted Todd who was adamant that they would paint it when the cupboard became available so that I would be totally happy and have my 10/10 new kitchen. Throughout the process, Todd was consistently and promptly available for any of my questions or concerns. Having renovated several homes, I can say without reservation that Platinum Pro Painters is the best contractor that I have ever dealt with. Once again.... Quality and Integrity."

    Answer from pro:

    Hey Susan, thank you so much for your kind words, my crew including myself really enjoyed working for you and your family and we are so happy to hear you love your new kitchen! Contact me anytime if you require any other painting services, we would be honored to work for you again in the future.

    Reply created 25 Nov 2015
  • Review from Customer of Platinum Pro Painters Inc. | Todd Lacroix
    Rating: 5 out of 5
    Review left on 11 Nov 2015

    Interior Wall Painting in Milton

    The Crew worked very hard all day and the final product looks great! Todd was very responsive in his customer service, I could not have been happier I would recommend them to anyone without hesitation.

    Answer from pro:

    Thank you so much for taking the time to write a testimonial on your experience with us, it was a pleasure to work for you and if you ever require any other painting services, we will be standing by ready for you. Thanks again!

    Reply created 25 Nov 2015
  • Review from Wendy
    Rating: 5 out of 5
    Review left on 9 Nov 2015

    Kitchen cabinets

    My kitchen cabinets were dated and in need of an upgrade. The lawyer , low sheen finish used by Platinum Pro Painters is fabulous. The cabinets look new and the team was efficient and very professional.

    Answer from pro:

    Thank you so much for taking the time to write this for us in your busy schedule! It was a true honor to work for you and your family and we would be delighted to work for you guys again in the near future! Have a wonderful holiday season!

    Reply created 25 Nov 2015
  • Review from Customer of Platinum Pro Painters Inc. | Todd Lacroix
    Rating: 5 out of 5
    Review left on 5 Nov 2015

    Interior Painting and Cabinet Painting

    Todd's painting crew were great and very professional. I am very pleased with the quality and workmanship of the interior painting and the outcome of the painting of the bathroom cabinet, which looks really great. Will definitely call on Todd and Platinum Pro Painters for future work!

    Answer from pro:

    Thank you so much for the kind words, means everything to us. Call us when you are ready to paint your kitchen cabinets for you, I think it would be a fabulous upgrade to your already beautiful home! Have a wonder holiday season!

    Reply created 25 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Nov 2015

    Interior Wall Painting in Guelph

    Rami did a fantastic job painting our house. He was pleasant to deal with. The results were amazing. I am very happy with Platinum Pro Painters, would use them again and recommend them to anyone looking for painters!

    Answer from pro:

    Hey Alison, thank you so much for the testimonial, my crew really enjoyed working for you and if you ever need anything else in regards to painting we will be standing by for you. And congratulations on your new home! Have a wonderful holiday season!

    Reply created 25 Nov 2015
  • Review from Customer of Platinum Pro Painters Inc. | Todd Lacroix
    Rating: 5 out of 5
    Review left on 1 Nov 2015

    Kitchen Cabinets Refinishing/Painting

    Very impressed by their work. Its nice to see a company care so much about their finished product. Way to go Mike, Todd and team!! Will be recommending Platinum Pro Painters to family and friends without a doubt.

    Answer from pro:

    Thank you so much for this testimonial, it means everything to us that our clients are over the top happy with our work. Have a wonderful holiday season from all of us at Platinum Pro Painters!

    Reply created 25 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Oct 2015

    Main Floor and Stairwell Painting

    I had the pleasure of having platinum pro painters help update our entry way, dining room, hallways and very high ceiling family room. Tod was very and helpful with ideas for where to stop feature wall colour adjacent to the main colour. He was available anytime of the day and extremely prompt with answers to my many questions. His crew was pleasant and a joy to have in my home. They did a great job and were very clean. Every night they packed up their equipment into a small area and we were not affected by it at all. I would definitely recommend them to anyone needing painting. I'm having them come in to update my kitchen and ensuit cupboards next- just waiting on a quote which Tod said would be right away and I know he will deliver!!

    Answer from pro:

    Hey Darla, thank you so much for this fabulous testimonial! So happy to hear you love your new transformed space and we are looking forward to painting your kitchen cabinets, they are going to look fabulous in your new home! Have a wonderful holiday season from all of us at Platinum Pro Painters!

    Reply created 25 Nov 2015
  • Review from Customer of Platinum Pro Painters Inc. | Todd Lacroix
    Rating: 5 out of 5
    Review left on 22 Oct 2015

    Interior Painting in Milton

    "I am so happy that I hired Platinum Pro Painters to paint our home. From the consult to job completion, we had an excellent experience. Customer service is obviously the priority for Platinum Pro Painters. Todd and his team were punctual, professional, and experienced. They worked diligently and were a pleasure to deal with. If you value excellent work and great customer service Platinum Pro Painters is who you can count on!" ~ Monique ~

    Answer from pro:

    Thank you so much, Monique for your kind words. We do our best to give 100% in not only the job but also customer service. We are so happy to hear that you are satisfied with our work. We would love to work with you again, should you have anything else for us to paint or refinish. Happy Holidays!

    Reply created 2 Dec 2015
  • Review from Customer of Platinum Pro Painters Inc. | Todd Lacroix
    Rating: 5 out of 5
    Review left on 19 Oct 2015

    Kitchen Cabinet Painting and Interior Walls and Ceilings

    Mike from Platinum Pro Painters gave my kitchen a new life. His outstanding attention to detail and focus on delivering a flawless job was appreciated. Mike is the best. Thank you for helping create the kitchen of my dreams!

    Answer from pro:

    It was an absolute pleasure to help you create the kitchen of your dreams! Thank you so much for taking the time to write a review. We look forward to working with you again, should you require any of our services in the future. Happy Holidays!

    Reply created 2 Dec 2015
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