The Plumbing Expert Mechanical Services, Inc.

Rating: 4.9 out of 5

The Plumbing Expert Mechanical Services, Inc. reviews (227)

  • Review from Jay Covey
    Rating: 5 out of 5
    Review left on 12 Oct 2022

    Uncloging main drain

    Thor, my technician, was very professional, respectful and on time. We worked out my issue without too many problems and I was sorted in no time. I would highly recommend this company, and if you can, get Thor to help you out. Thanks again team!

    Answer from pro:

    Thank you for the great review Jay. Thor is one of our top technicians

    Reply created 13 Oct 2022
  • Review from Customer of The Plumbing Expert Mechanical Services, Inc.
    Rating: 5 out of 5
    Review left on 4 Oct 2022

    Gas installation

    I highly recommend Elie and his team at The Plumbing Experts. We had sought help for hooking up a gas line and they not only created a new hookup they also closed off and created safe, a previous job done wrong. Elie and Ryan were a great team and came promptly and worked to help us in our needs for our renovation. I feel beyond content and confident in the work they do and have felt a literal weight lifted after they serviced our home. I plan to use The Plumbing Experts for any other needs we may have in our current and future homes because I trust in the work they do.

    Answer from pro:

    Thank you so much for the great review. We are a full mechanical company ready to help.

    Reply created 5 Oct 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Oct 2022

    Clogged Plumbing

    After being stressed all Elie and his team, Thor & Spencer came the same day spent more than 6 hours and were determined to get a blockage fixed for me. Finally at 8pm they got it all fixed for me. Always kept me updated, explained reasoning for costs, cleaned up well. Elie even saw that I was a new father and even gave me a discount. Great team friendly, courteous & professional! Highliy recommend!

    Answer from pro:

    We do our best to help how we can. We appreciate you ang god bless your baby

    Reply created 4 Oct 2022
  • Review from Levy Kitchener
    Rating: 5 out of 5
    Review left on 3 Oct 2022

    Plumbing Service

    I have had The Plumbing Expert come out to my home multiple times, from my first call to the on-site service my experience has been fantastic! The office staff is extremely responsive, friendly and helpful. The technicians are always on time, knowledgeable and get the job done right the first time. I highly recommend The Plumbing Expert to anyone in need of a plumber!

    Answer from pro:

    Thank you very much for the wonderful review

    Reply created 4 Oct 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Oct 2022

    Replace main natural gas pipe into the hpuse.

    Natural gas pipe into house was corroded & needed to be replaced or gas would be cut off. The Plumbing Expert were able to attend to the task very quickly & did an expert job in a very short time, & dealt with the gas supplier.

    Answer from pro:

    We go over and above when it comes to our customers. Thank you for using our team.

    Reply created 5 Oct 2022
  • Review from Alain, Brampton
    Rating: 5 out of 5
    Review left on 9 Sep 2022
    Repair or Replace Faucets or Pipes
    Really great work; replaced several old leaky valves, drain repair and sinks' install. Would recommend to anyone!

    Answer from pro:

    Thank join for the good review alain

    Reply created 10 Sep 2022
  • Review from Michael Cammisa
    Rating: 5 out of 5
    Review left on 8 Sep 2022

    Pipe Repair Leak & Hose Bib Install

    I was happy to have chosen The Plumbing Expert to complete 2 projects in my townhouse and one was a priority with a leaking bath tub spout/diverter. Iva in the office was great to deal with and called almost immediately to schedule an appointment in a couple hours time, which was amazing! Spencer and Monaco arrived early, were courteous, worked very hard and were dealing with repairs in some confined areas. I was very happy with their work and the price. I will definitely use The Plumbing Expert again. Thank you!

    Answer from pro:

    Thank you for the detailed review

    Reply created 9 Sep 2022
  • Review from Customer of The Plumbing Expert Mechanical Services, Inc.
    Rating: 0 out of 5
    Review left on 17 Jun 2022

    Valve Replacement

    Repairman arrived with no mask, mansplained to me for 20 minutes, quoted me $450.00 and was gone in 10 minutes also adding an $80.00 service fee on top of the $450.00. Company refused to compensate for the blatant overcharge by their repairman. I have advised all family and friends who I had previously recommended them, to never use them again.

    Answer from pro:

    Thank you for your review. We apologize that you were not satisfied with the service we provided. Please know that all our pricing is given upfront and quoted, prior to starting any work. We offered to provide an $80 credit towards your next job and had two plumbing technicians at your home, for no less than 45 minutes, based on our GPS report. Although mask mandates have been lifted, both our technicians were equipped with masks and wore them, as per your request.

    Reply created 9 Aug 2022
  • Review from Chris Smith
    Rating: 5 out of 5
    Review left on 14 Apr 2022

    Camera drains

    Called on a Friday at noon, they did job same day. Service was great no issues. I would recommend to others.

    Answer from pro:

    Thank you for the great review

    Reply created 17 Aug 2022
  • Review from Kim Crago
    Rating: 5 out of 5
    Review left on 8 Feb 2022

    Could this be what we have been looking for?

    Responsive and professional. Provided solutions to an ongoing problem. Hopeful this is be the end of a very frustrating plumbing journey!

    Answer from pro:

    We appreciate your review

    Reply created 17 Aug 2022
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