The Plumbing Expert Mechanical Services, Inc.

Rating: 4.9 out of 5

The Plumbing Expert Mechanical Services, Inc. reviews (227)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jan 2022

    Basement Rough-In

    We were looking to get a rough-in bathroom and bar in our basement. The Plumbing Expert was recommended to us by a family member, so I gave Elie a call. I spoke to Elie on August 7th and on August 9th he was at our house to give us a quote. We agreed to proceed with The Plumbing Expert and scheduled the work to begin the following week. We received email reminders of the scheduled appointments with names and photos of who to expect at our house. The workers were great and answered all of our questions. Elie even followed up with us after the work was completed to see how the basement was coming along. We would definitely recommend Elie and The Plumbing Expert to anyone looking for a reliable plumber.

    Answer from pro:

    Thank you for trusting our team in your home.

    Reply created 17 Aug 2022
  • Review from Clarence Ellis
    Rating: 5 out of 5
    Review left on 16 Aug 2021

    Furnace and air conditioner

    My 17 year old air conditioner stopped working on the 5th of August. I called Plumbing Expert at 9:00 AM and a service technician was looking at my system at 10:00 AM. After examining the system and taking into account the age of the system he explained to me that the A/C was not fixable, and further, that the furnace was on it's last legs. I am a professional engineer and I agreed with the conclusion. I ordered both a furnace and A/C. The new A/C was installed and working on August 13. The previous A/C had been installed with an incorrect sized drain hose so they returned on August 16 and completed the furnace installation. Everyone at Plumbing Expert that I came in contact with was professional and efficient. My home was left clean and all remnants of the old systems were gone. I was always kept informed about the progress of the order and the installation. Because I had prior positive experience with this company, I did not shop around for prices from competitors.

    Answer from pro:

    Clarence you have been a delight to work with since the first time we met. Thank you for the great review

    Reply created 18 Aug 2021
  • Review from Customer of The Plumbing Expert Mechanical Services, Inc.
    Rating: 5 out of 5
    Review left on 11 Aug 2021

    Professional and excellent service

    Highly recommended. Professional and excellent service. Was able to set up an appointment the first time I called. Then Elie (owner) was great following up and responding to my emails immediately. Elie is very knowledgable and also showed a great attitude teaching his young trainee.

    Answer from pro:

    Thank you so much we know that young people are our future and we need to invest in training them!

    Reply created 18 Aug 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jul 2021

    AC

    Great company run by fantastic people. Elie and his team were professional, knowledgeable and went above and beyond to resolve my issue. My plumbing was a very messy situation from the previous homeowners, but The Plumbing Expert handled it in a timely manner without any issues.

    Answer from pro:

    Thank you for the kind words Isabella

    Reply created 18 Aug 2021
  • Review from Michele in Brampton
    Rating: 5 out of 5
    Review left on 7 Jul 2021

    Pipe leak repair

    I had a leak in a pipe above my powder room ceiling. I posted a request on HomeStars and was contacted by The Plumbing Expert the same day. They sent someone the next day - Brydon. He arrived on time and after inspecting the issue, provided me with a cost which was quite reasonable. The work was completed quickly and efficiently and it was done well. Brydon was professional and courteous. I highly recommend this company for any plumbing work and will go to them again in the future for any plumbing work that may arise.

    Answer from pro:

    Thank you Michele for the great review

    Reply created 18 Aug 2021
  • Review from Customer of The Plumbing Expert Mechanical Services, Inc.
    Rating: 5 out of 5
    Review left on 5 Jul 2021

    Smelly Sump Well

    The previous owner of my house MacGyvered some plumbing and the result was an awful odor emitted from our sump well which made the entire basement smell of sewage. The plumber we got was prompt, knowledgeable, friendly, and explained the prices before actually starting any work. I would definitely use this company again and recommend them to my friends and family.

    Answer from pro:

    Thank you so much for the review

    Reply created 18 Aug 2021
  • Review from Nasim Akhtari
    Rating: 5 out of 5
    Review left on 26 Jun 2021

    New AC and Furnace

    The Plumbing Expert has been a tremendous help for me and my family. They replaced my old AC and furnace in swift motion and with complete professionalism. Goof job Elie and team! Will definitely be looking forward to hiring you guys again!

    Answer from pro:

    Thank you so much for the great review Nasim

    Reply created 28 Jun 2021
  • Review from Jan Stockwell
    Rating: 5 out of 5
    Review left on 16 Jun 2021

    Bad leak under bathroom sink

    I awoke on Sunday morning to a flooded cupboard underneath our bathroom sink. I turned off the taps under the sink, cleaned up the mess, and waited all day for a return call from our plumber here in Bolton after leaving a message at 9 a.m. After receiving no response to a second message at 8:15 the next morning, I called The Plumbing Expert at 10 a.m. It was great to speak to a very professional person on the phone and there were two men at my door by 11. The repair was made promptly, along with a toilet adjustment due to a run-on problem. Amazing prompt and professional service. This is now my go-to plumbing company.

    Answer from pro:

    Thank you so much Jan for the great review

    Reply created 21 Jun 2021
  • Review from Steven Hsiung
    Rating: 5 out of 5
    Review left on 18 May 2021

    Pipe repair

    Great company, great and fast work and employees very friendly. Keep up the good work. This is the 3rd time I've needed their service and each time it was professionally done. Thanks!

    Answer from pro:

    Thank you so much steven for the wonderful review

    Reply created 21 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Apr 2021

    Satisfied Customer

    I had clog drain and I called Ellie in the morning and he was able to get someone out within a couple of hours. Worker was very professional, super knowledgeable and friendly. I would highly recommend The Plumbing Expert!!

    Answer from pro:

    Thank you so much DOMENIC for the review we do our best!

    Reply created 22 Apr 2021