Oakville Windows & Doors Inc
Oakville Windows & Doors Inc reviews (82)
Review from Ed Gravel Review left on 26 Apr 2018Rating: 5 out of 5This is the 3rd time we hired Oakville Windows and Doors for a home improvement project. The previous two jobs (over the past several years) involved replacing all of the doors in our home which continue to impress visitors to this day. This time we had two Bay Windows installed. Having already experienced great advice from Andre and his daughter, Jessica, we knew we would be in good hands once again. The windows were installed within the time frame promised and the crew did an outstanding job. I think what separates this company from the competition is not only very caring owners who take pride in serving customers at the highest level, but an outstanding crew. They work very well as a team from start to finish. They even went the extra mile and installed my blinds on a replacement bay window since the old ones still fit. Andre returned to inspect the work and ensure we were satisfied. I am running out of projects for Andre, but not to worry. We referred him to a family member who also hired Andre to replace his front door, patio door, and 14 windows. We again highly recommend this company without hesitation.Review from HomeOwner HomeOwner
Review left on 13 Mar 2018Rating: 1 out of 5Denied a follow-up visit after expressing uncomfortable drafts from the windows they installed
Unfortunately, the positive first impression I received from this company didn't last long. Seems to me they'll say all the right things to get the business, but don't follow through to ensure customers are satisfied once they've paid in full. After calling the owner to express my concerns about drafts and excessive condensation build-up on 4 windows they installed, no one would even come to the house to assess the problem. His diagnosis, over the phone, is that it's an insulation problem. They installed 6 windows and a 4-panel patio door; 2 windows don't cause issues nor does the patio door. And there are no drafts coming through the older windows in my home. I'm not feeling confident that they stand by their work.Answer from pro:
As the weather changes and temperatures begin to drop, we often receive questions from concerned clients about condensation on their newly installed windows. To answer the question right away: no, there is nothing wrong with your new windows or patio doors. In fact, it is quite common for your units to initially experience more condensation than the older ones. This can be a worrying find (understandably) but the good news is that the phenomenon actually indicates that your new windows are working as they should. In fact, you’re more likely to get condensation on newer windows than on older windows, since the newer ones are now reducing drafts in your home. A good way to stop condensation on new windows is to reduce the amount of moisture in your home. This could include something as little as adjusting the humidifier on your furnace, to something larger like insulating your attic. Every home is different.
Reply created 16 Mar 2018Review from Customer of Oakville Windows & Doors Inc Customer of Oakville Windows & Doors Inc
Review left on 2 Mar 2018Rating: 5 out of 5Great Experience with Oakville Windows & Doors
Andre and Sylvia (Owners of Oakville Windows & Doors) were great to work with. We had all our windows, front doors, & side door replaced and we are very pleased with the results. Andre and Sylvia provided Lenka and I patient and clear guidance on all the available options & choices. The installation team were top notch and were very pleasant to deal with. Our home not only looks much better with the new doors and windows but it's also far better insulated and noticeably quieter too. Our experience with this company was wonderful from start to finish. We highly recommend them and wish them continued success ! BrianReview from Kathryn Andrews Kathryn Andrews
Review left on 30 Jan 2018Rating: 5 out of 5Exceptional products and service - wouldn't use anyone else
We couldn't be happier with our windows installed by Oakville Windows and Doors. We had a few windows installed previously by another, larger company and the quality of the windows and installation is poor compared to Oakville Windows and Doors. We will definitely have to replace them long before the ones from Oakville Windows and Doors. From the moment we met Andre at Oakville Windows and Doors we knew that we were dealing with a company that sold a quality product and took pride in their work. The windows are by far a superior product on the market - the windows are very well made and the mechanisms meant to last. The installers were fantastic - very courteous and meticulous. They took their time in ensuring that the windows truly fit, plugged gaps and made beautiful window frames and stools - no gaps, dents or odd angles as we had with the other installer. They were very neat too and cleaned up (and took the garbage away rather than leaving it in our bin as the other company did). At no point did we feel like we were being over sold. They were honest and very knowledgeable. We will be using Oakville Windows and Doors again.Review from HomeOwner HomeOwner
Review left on 29 Nov 2017Rating: 5 out of 5Bathroom windows (Sept 2017)
Andre and his team of competent installers provided excellent service from start to finish. Andre was responsive and provided a reasonable quote quickly. Sylvia, at the office, was able to show me examples of the window and options for finishes. The finished product and installation of windows made our recent bathroom renovation pop....the frosted glass completed the look, allowing light to flow through while maintaining privacy. Andre knows his stuff when it comes to windows. I listened to him chat with other potential customers when I ran into him at the Oakville Home Show and his experience in the field is clear. I am happy to recommend this company.Review from HomeOwner HomeOwner
Review left on 14 Aug 2017Rating: 5 out of 5Windows doors
Andre had installed my Whole house of windows and a beautiful front door. I could not be any happier with the installations and the service I got from Oakville windows. I would recommend everyone to go with Oakville windows and doors if they want everything done the way they say it.Review from Customer of Oakville Windows & Doors Inc Customer of Oakville Windows & Doors Inc
Review left on 12 Aug 2017Rating: 5 out of 5Windows replacement
Double thumbs up for the well-done job! A big peace of mind in working with such a team of professionals throughout the entire project, in which everyone was so customer-oriented and easy to communicate, so knowledgeable, so well-organized and efficient in accomplishment of their own tasks. The business is highly recommended!Review from HomeOwner HomeOwner
Review left on 3 Jul 2017Rating: 5 out of 5Excellent Service and Quality
We had our 20 year old shutters and wooden windows replaced in our entire home last week--our house looks amazing! My contact was Jessica, who came out for an estimate the day after my phone call. I did my research and called a few other companies, but none of them gave me the comfort that Jessica did, and establishing rapport is VERY important to me. There was no pressure--just honest advice, lots of knowledge and a great price. As for the install, I can honestly say that Walter and his crew are true experts and did a fantastic job. I am a very detailed person and I can see when things are done properly and with care. Even the exterior caulking was nice and smooth... no messy smudges or touch-ups. All shutters and 11 windows were replaced within a day, and everything was cleaned up nicely afterward. The windows are very high quality, and my experience was really a pleasant one--I would not hesitate to contact Jessica again nor recommend her, Walter and the crew, to anyone! Thank you for making our home new again :)Review from HomeOwner HomeOwner
Review left on 29 Jun 2017Rating: 5 out of 5Excellent service
We chose this company over one in Burlington, to get our mom all new windows - because of Jessica and the compassionate way she treated us, and their prices which were way cheaper than the company who gave a discount. Jessica never tried to upsell but rather suggested good quality for the price of the home. The crew cleaned up, and completely rebuilt the front bay window which had so much more rot than they expected. The crew stayed until the job was finished. We were very pleased with the outcome and would recommend them.Review from HomeOwner HomeOwner
Review left on 2 Jun 2017Rating: 5 out of 5YOU CAN TRUST OAKVILLE WINDOWS
WE NEEDED A REPAIR FOR A SEVEN YEAR OLD BR WINDOW THAT HAD BROKEN...WAS INSTALLED BY ANOTHER COMPANY...WITH WHOM WE HAD NO CONFIDENCE BECAUSE OF THEIR REAL ORNERY ATTITUDE. WE HAD ALSO USED OAKVILLE WINDOWS FOR THE BULK OF OUR WINDOW REPLACEMENTS, SO I CALLED THEM TO HAVE A LOOK AT THE DEFECTIVE WINDOW. THEY WILL REPLACE IT WITHIN 2 DAYS AT A VERY REASONABLE COST...EVEN THO IT IS NOT ONE OF THEIRS'. ANDRE, THE OWNER OF OAKVILLE INSPECTED THE WINDOW THE SAME DAY THAT I CALLED HIM...GREAT SERVICE AND TRUSTWORTHY. ANDRE ALSO REPLACED OUR SON'S WINDOWS AND DOORS.