I learned about Clearview Home & Property Inspections through Homestars and decided to invite the company to perform a home inspection after reading the reviews.
My house is currently gutted throughout as I am preparing it for a major renovation. I wanted to take this opportunity to capture the current condition of the house with a home inspection report. In the end, I contacted Clearview mainly because of the reviews the company has received from other customers. Now that I've personally had the opportunity to work with Clearview I can say that the company does take the feedback from these reviews seriously and cares about what their customers think.
Initially, I had requested a traditional home inspection, but it turned out that my situation didn’t require one and I was given a modified home inspection instead. However, I had paid the full price of the traditional home inspection in advance by draft and my inspector, Bob, took the initiative to inform me that he would talk to Tom about the pricing.
Upon reviewing the extent of my home inspection, Tom personally called me to let me know that I had overpaid for the services performed and he voluntarily issued me a cheque refunding me the difference, which I had received within a few business days of the phone call.
As for the home inspection experience I found Bob to be very thorough in his explanations as we did a walkthrough of the house together. I’m not particularly knowledgeable about houses so I’m sure I asked Bob a lot of questions that may seem elementary to a professional to which he had the patience and care to answer each one.
Overall, I am impressed by the integrity and thoroughness of Clearview and I also like how the home inspection report is detailed with pictures and informative Internet links that supplement the recommendations that are written in plain English.
I will definitely invite Clearview to conduct another home inspection once the renovation project is complete. This was my first time working with Clearview and I will say that this experience has established the company's credibility with me.