First Class Flooring

Rating: 4.7 out of 5

First Class Flooring reviews (47)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Feb 2017

    Excellent flooring supplier and installation

    First Class has been our flooring supplier and installer for many years on several high end renovation projects for our clients each year. Their customer service is always excellent and their quality of workmanship is impeccable. They are the only flooring company that I recommend to my clients, as I have for years and will continue to for years to come. Five star ️️️️️ Thank you Ralph and company for your hard work and dedication to quality! Melanie Carnochan Owner Melcon Artistic Measures

    Answer from pro:

    Thank you Melanie! It is a pleasure working with you on your unique and creative renovation projects! We really appreciate you and your business. Thanks again!

    Reply created 9 Mar 2017
  • Review from JT Bhabra
    Rating: 5 out of 5
    Review left on 26 Feb 2017

    All floors and finishes. From site finished flooring, prefinished flooring and carpet. They are our one stop source. They bring materials within all budget ranges.

    Good quality product with great attention to detail when installing their product. There after service has been great which has been a big part of our commitment to our clients. I highly recommend them for all your flooring needs and Ralph runs a tight ship.

    Answer from pro:

    Thanks JT. It's always a pleasure to work with you and your company Trubuild. Your team, your designers and your taste brings the best of First Class Flooring. 15 years working together, it's been fun. We appreciate your trust and your support! Its a pleasure working with you!

    Reply created 26 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Feb 2017

    New homes

    Great service and competitive pricing The also have have a excellent of hardwoods And laminates floors to choose from

    Answer from pro:

    Thank you for commenting on our hardwood and laminate selections. We hope to continue to serve you in the future!

    Reply created 28 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Feb 2017

    Multiple- full home renovations

    First Class flooring has done many high end projects for our clients. They are always very professional and do exemplary work. Very good customer service. They have the quality of workmanship that I demand for my clients. I have been using them for years and will use them for many more.

    Answer from pro:

    Thank you! We will continue to serve you with our expertise. We are proud to take part in your beautiful projects! Thanks again!

    Reply created 9 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Feb 2017

    Hardwood flooring

    My floor was installed for me in November by First Class Flooring. I usually don't like writing reviews, but my experience with them has been amazing. The staff have a sound product knowledge. I brought in a floor sample that I wanted to match the colour and Sarah was able to find me an exact match. She went above and beyond to ensure that I get the product I needed. They were fully booked for installation due to the holidays coming, however she made sure that my floor was installed on time. Showroom is beautiful and they have so many options for flooring. I have already recommended them to my friends and will be going back to get some floor cleaners.

    Answer from pro:

    Thank you so much for sharing your experience Debbie! Sarah is pretty amazing at finding matches to existing hardwood floors, and it helps that we have so much to choose from. We are so glad we booked your flooring installation in when you needed! We appreciate you taking the time to write a review!

    Reply created 28 Feb 2017
  • Review from Graham
    Rating: 5 out of 5
    Review left on 17 Feb 2017

    New hardwood floors

    We have gone in a few time looking at wood and we are extremely pleased with the service thus far. Very friendly and easy to deal with. I am having the floors installed I will right mpre of a review once they finish them. But so far very pleased

    Answer from pro:

    Hi Graham we are very grateful for the review. As you can see we take pride in what we do from start to finish and also like our clients to enjoy the whole process. I am convinced that you will be more happy when we are done!

    Reply created 25 Feb 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 21 Nov 2011

    Purchase of hardwood floor

    The salesman - Ralph - is a friendly gentleman who helped us a great deal in our purchase decision of hardwood floor. They carry many different brands and species of wood. The company also offers shipping service for a small fee. However, I am not sure if they sell to the general public or just to the trade. I belong to a trade so I was able to purchase from them. Make sure you give them a call first before heading there.

    Answer from pro:

    Hi Chinh! Thank you for the review. We do specialize in unfinished hardwood but carry a large selection of prefinished, laminate and engineered products also. We do have a pro-shop that is full of contracting supplies for installers/sanders including stains, finished, trim, stair treads, vents, hardwood flooring cleaner and much much more! We do sell to public as well as to contractors and builders/designers. We hope to continue doing business with you in the future. Thank you!

    Reply created 9 Mar 2017
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